Workaway Reviews 2,831

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers praise the platform for its user-friendliness and the wide array of unique, life-changing opportunities it provides globally. Many people appreciate the ability to connect with diverse hosts and travelers, fostering cultural exchange and creating meaningful connections. The service is often highlighted for its effectiveness in matching needs and for the helpfulness of the profiles. However, some customers also noted occasional issues with the website's functionality, such as freezing or difficulties with editing profiles. A few people mentioned the challenge of finding hosts due to inactive profiles or a lack of feedback from both hosts and workawayers. There were also isolated instances where hosts did not adhere to agreed-upon offers, and a small number of reviewers expressed concerns about the review system potentially favoring hosts and discouraging reports of negative experiences.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use and effective... See more

Staff

Customers had positive experiences with staff. Many reviewers found the staff to be very hospitable, helpful,... See more

Website

People report positive experiences with the website. Many customers find the platform easy to use,... See more

Service

Customers consistently note positive experiences with service. Many reviewers describe the program as a great... See more

Location

Reviewers highlight positive aspects of location, often praising the opportunity to explore new places and... See more

Based on these reviews

Rated 5 out of 5 stars

Workaway is a huge source of workers with a wide range of skills, travel experiences, cultural backgrounds, and interests. As a host listed on Workaway we are able to search and find good matches for... See more

Company replied

Rated 5 out of 5 stars

I love WorkAway! Thanks to WorkAway, I'm at almost 1 month in New Zealand so far and have been able to have the most wonderful experiences between two WorkAways. I have done lots of yard work, chee... See more

Company replied

Rated 5 out of 5 stars

We are a warm and supportive host who enjoys working with children and creating a positive learning environment. We believe that learning should be natural, fun, and full of encouragement. Volun... See more

Company replied


Company details

  1. Home Stay
  2. House Sitter
  3. Pet sitter
  4. Travel deals

About Workaway

Written by the company

Workaway is a sustainable travel community with over 50,000 worldwide opportunities for cultural exchange, working holidays, volunteering and house sitting.
It is set up to promote fair exchange, learning, sharing and friendship between budget travellers who want to give back locally, and welcoming hosts who can provide food and accommodation.

Hundreds of successful exchanges take place everyday globally, and 1000s and 1000s of reviews were left by travellers and hosts who have benefited from arranging their own Workaway since the site was first created in 2002, which only inspires us to keep going.

From meeting other like minded travel partners, connecting with hosts and learning about local communities around the world, to joining or hosting events near you, and requesting a reference letter to use for future job references... You can also browse through our blog to find more travel tips, resources and inspiration, and who knows, that could be you on your amazing Workaway adventure next!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Satisfaction !

Up to so far, this was my second experience with Workaway. Both were a success, as it fitted with the info available on the site for both of them. So I really plan to continue using Workaway, and recommending it !

9 December 2025
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Reply from Workaway

We appreciate the kind comment!! Enjoy your future exchanges :DD 💕

Rated 5 out of 5 stars

I love to travel slow

I love to travel slow, on a budget and want to experience the "normal" life in different countries. Workaway is perfect for a different way of travelling. You meet local people, are part of their life/project and see places you probably wouldn't visit, if you travelled as a tourist. You will learn some things about culture, families, surroundings and probably meet nice people.
I have been using Workaway for a long time and never had any trouble. I stayed with teachers, pensioners, families, rich and poor, with people who tried to make an idea come true.
I have been travelling for a lot of time, often changing location after a few days to discover the country.
But sometimes it feels super nice to have a base for a bit longer, doing something different then "just" travelling. Workaway makes this possible. Sometimes friendships have developed, rarely it's a place that didn't play out. But even then, it's always an experience...
You get food that is typical for the region and a bed to sleep in - sometimes you have your own room/caravan/cabin, sometimes you share a space with other workawayers.
Communication with the host is essential for a good and just exchange.

4 October 2025
Unprompted review
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Reply from Workaway

Thanks for sharing your experience with us, and for being a part of the community :D It's lovely to hear about how you approach slow travelling and how you've enjoyed doing so!! Enjoy your future exchanges 🥰

Rated 5 out of 5 stars

Travel cheaper and come back more rich…

Great to travel while discover news peoples, places, learn news things.. and sharing! you travel cheaper but come back more rich!

28 December 2025
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Reply from Workaway

Thanks for the kind feedback and for being a part of the community!! We're glad you feel this way :D Enjoy your future exchanges~~

Rated 5 out of 5 stars

I am fairly new on the workaway…

I am fairly new on the workaway website, but so far I can give a positive feedback. Looks like most workawayers have a special approach to life, to traveling, to people and countries. I have had three of them so far and two I would be happy to welcome again.

23 December 2025
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Reply from Workaway

Thanks for the kind feedback, Matrei :) We're glad you've enjoyed your exchanges so far! Happy hosting 🥰

Rated 5 out of 5 stars

Workaway gives a wonderful opportunity…

Workaway gives a wonderful opportunity to land in some new destination. In this way you can get both an accommodation and connections with locals who can introduce you to the place, just love it!

20 December 2025
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Reply from Workaway

This is lovely to hear, thanks for sharing Kate! Happy travelss :D 💕

Rated 2 out of 5 stars

Not all the host answer to the request…

Not all the host answer to the request I made
Some of the host show availability and when asked they said there not

24 November 2025
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Reply from Workaway

Thank you for joining our community, Maria, and for sharing your feedback. We're sad to hear about the experience you've described and we understand a quick yes or no from hosts can make all the difference when planning your travels.
Our latest findings show that 99.7% of Workawayers who send 5 or more applications do get responses, so we'd love to share some tips to help make things run more smoothly for you:
Exchanges are all about friendship, learning, and skill-sharing, so start by boosting your profile with a few extra details and photos (demonstrating your skills and experience). This helps hosts when they are deciding who to invite into their home/project and how you'll fit in. More tips here: https://www.workaway.info/en/stories/5-ways-make-your-workaway-travel-profile-stand-out-volunteer-tips
It's worth noting that if a host's calendar month looks available, sometimes travel dates might not match their open slots or plans can changed since they were last online. Reaching to hosts with recent activity and high reply rates boosts your chances of securing a match.
Hosts can sometimes get busy, so a friendly follow-up after a few days can jog them and shows your still keen and avaiable to join them.
For short-notice trips (4 weeks or less), check the last-minute hosts list to find spots with immediate availability.
With over 50k active hosts worldwide offering unique experiences, we encourage you to keep exploring and applying. We're really confident that more outreach will lead to more amazing experiences.
Please don't hesitate to contact our support team directly anytime if you need more guidance, we're here to help. Best of luck on your travels! <3

Rated 5 out of 5 stars

My first hosting experience exceeded my expectations

This was my first experience hosting through Workaway, and it truly exceeded my expectations. The platform worked very well from the beginning and made it easy to connect and communicate clearly.
The cultural exchange is real and meaningful, and this experience gave me confidence as a host. I’ve shared this experience with people around me and hope more people join Workaway, as it truly connects people.
This experience has motivated me to continue hosting in the future, and I’m grateful for how this first experience turned out.

22 December 2025
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Reply from Workaway

Hi Mirko, thanks for sharing your first Workaway experience with us - we're so happy to hear that you enjoyed your time:D Enjoy your future exchanges!! ❣️

Rated 5 out of 5 stars

Workaway is a great platform

Workaway is a great platform, it allowed me to receive beautiful people from all over the world, incredibly useful help, and very fun moments.

Strongly recommended for host and volunteers!

22 December 2025
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Reply from Workaway

Thanks for the kind comment, Agostino! Happy hosting <3 :))

Rated 4 out of 5 stars

Workaway a way for connection and authentic experience

Workaway really gave me the opportunity to share a living with local people and get to know their way of life. This is exactly what I was aiming for.
I got the chance to practice my Spanish. And last but not least, the effect it had on my travel budget was increadible - I got to stay longer, tarvel more and see more.

21 December 2025
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Reply from Workaway

Thanks for sharing your experience with us, Irina - we hope you enjoyed your exchange and practicing your Spanish!:p 💕

Rated 5 out of 5 stars

It is a really good platform to volunteer

It is a really good platform to volunteer. It has many opportunities around the world. You can check with other traveler's experiences.
I find it super helpful and easy to use.
I must also mention that luckily, I haven't had any issues to report, so didn't have to talk to customer service and so on 😊

21 December 2025
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Reply from Workaway

Thanks for the kind feedback, Tamara! We're glad you've enjoyed using our platform :D Enjoy your future exchanges!!🥰

Rated 5 out of 5 stars

Had luck

Had enormous respons from all over europe to my litle camping.

20 December 2025
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Reply from Workaway

That's amazing to hear, hope you've enjoyed camping with Workawayers!! 🏕️🤩

Rated 5 out of 5 stars

simply amazing

Thanks to Workaway our organization has met incredible volunteers and transformed the world in a more loving place for life. Is for sure the most effective plattform to connect with amazing people

3 December 2025
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Reply from Workaway

Thanks for the kind feedback, Fulmar, we're happy to hear that you've had amazing Workawayers come to help with your organisation!! Enjoy your future exchanges 🤩🌟

Rated 5 out of 5 stars

The information you ask is very pertinent

The information you ask is very pertinent, as if the workawayer is smoker or not, or the diet, which we think is very important for us. Sometimes for some reason things don t run so well as we expected, but is completly normal, as everyone has its ups and downs.
Everyone is different and some volunteers have a big expectation and some don t have experience in life and it can be a bit tiring to teach them when they only stay for one or 2 weeks. I am not very clear about tasks sometimes, or schedules, but it can be demanding to have homeschollers and youngsters at the same time to deal with. 95% needs to work by our side. we usually talk with them when something doesn t go well and we try to find our convergences. Some volunteers return, other keep contact by e-mail, and we can define a good experience when we had time to organize the work previously.

18 December 2025
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Reply from Workaway

Thanks for sharing your experience with us, Priscila and Carlos! It's definitely true that how well an exchange goes can vary - we'd recommend making sure that important details (eg. lifestyle choices such as smoking, dietary choices, etc.) are discussed beforehand whether it be through messaging or by doing a video call before confirming an exchange :) We hope the rest of your exchanges go smoothly - happy hosting! 🤩

Rated 5 out of 5 stars

The opportunity to slow down and spend…

The opportunity to slow down and spend time with locals and be of service.

18 December 2025
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Reply from Workaway

Thanks for the kind words, Pia - we're glad you feel that way :) Enjoy your future exchanges!! 💕🤩

Rated 5 out of 5 stars

We really find the website trustworthy

We really find the website trustworthy, someone is verying every step of your application and feedback written. The website is easy to naviguate, We liked the fact that most places had a lot of reviews as well, and a lot of people also answered lots of our questions.

16 December 2025
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Reply from Workaway

Hi Rebecca, thanks for sharing your experience with us:) We appreciate you being a part of the community and hope you enjoy the rest of your exchanges!

Rated 5 out of 5 stars

Workaway is great

Workaway is great, its been so helpful to have great people support the vision and the land of my farm

15 December 2025
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Reply from Workaway

Thanks for the kind feedback, Benny! We're glad to hear that you've had a good experience with Workawayers joining you :D Happy hosting! 🌟

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