World-of-Satellite Reviews 

I am going to give world of satellite a 4 rather than a 5 because I had problems with a VU+ UNO 4K SE that I had purchased from them.
I was repeatedly told that they never go wrong, but that is not true.
After 4 days, 8 rebuilds and factory resets and more than 10 hours of effort, I got nowhere with the openvix support team despite sending them a point by point list of what I was doing and, when I complained, they closed my thread.
I finally went back again to world of satellite and they sent me some instructions to follow.
The instructions were slightly different to what I had been doing, but there was one significant and optional change to the skin (the bit that makes it look pretty).
To cut a very long story short, it is essential that you change the default skin when installing openvix, because the default skin crashes making the system unusable.
Why was I not told this at the beginning, why openvix is shipped with a skin that freezes and why support did not ask me to change it, is beyond me.
The problem was clearly not of my making and the solution was far from obvious to a person not experienced with this particular system.
FYI: I note that the default skin has been changed, but I have received no personal notification or apology from Openvix for their error and for chastising me on the forum, when I was right when I said there was a fault and for them not properly reading my step by step instructions which showed I was using the then default skin (when they never use the default skin themselves).
Also note, that I have 45 years IT experience of technically supporting a wide range of IT systems and managing teams assisting me!
I therefore know only too well that when you have a problem, performing a clean build and changing as little as possible is essential. Except in this case, where the default system was flawed.

Couldn't be happier with product and service I've just received from World-of-Satellite. Thanks!

Cannot praise this Company enough. Stefano and Angelo are always willing to assist with any hiccups one may have due to lack of knowledge on my part. They talked me through with such patience some years back! Am a senior citizen but learned a lot from them to fix a problem. This is the second time I have ordered with them. Great customer service and so very courteous. Angelo is an absolute Angel just like his name. Order was placed. Arrived on time today. All set up and of we went! Simples. If I could give 10/10 I would. Thanks World-of-Satellite. Has been a pleasure doing business with you again. If I get any hiccups I shall most certainly ring you guys! Don't pull a face! Once again, thanks a bunch! Roberta.

Really impressed with WoS. My order arrived quickly, and I was kept up to date. When my receiver arrived I put a support ticket in with a couple of questions which were answered immediately. A friendly, professional service. Thanks guys.

excellent service when i made a mistake with a delivery i had,they reacted promptly without any fuss. WILL BE USING THEM AGAIN

I have used World of Satellite several times over the years without an issue. I have just had an problem with a viewing card which they sorted out very swiftly and courteously. I always say its a sign of excellent company if they handle problems well.

Excellent technical department, iam very impressed. The choice of products are extensive and competitively priced, that's what I like about world of sat. Keep up the great work .

I have been dealing with World of satellite sinced 2015. They are far and away the best company in this field, Their prices cannot be beaten,Their service is second to none and after sales support is truly excellent.
Highly recommended.

During my many years in business, dealing with national and international companies, I was truly impressed with the thorough help and postive attitude throughout my whole purchasing experience.

Excellent company. Pleasure to deal with

I'm delighted with my recent interaction with World-of-Satellite. I had two questions about a product which were responded to within minutes. Once I'd placed my order (before 3pm), it was with me by midday the following day. The product itself is excellent and exceeded my expectations. I have no hesitation in recommending World-of-Satellite and would purchase from them again.

I bought an Octagon SF8008 COMBO satellite receiver from World of Satellite back in August.

From pre-sales enquiries to after sales install advice Stef has been first class.

I might be in touch again as I still haven't mastered connecting to WiFi :)

I had an issue this morning where my Octagon SF8008 was seemingly not putting out any HDMI, I tried several different options, to no avail, I raised a ticket 1st thing this morning and got a reply within the hour maybe even sooner, sugesting things to try with the offer to return the box for inspection. as it is only a few weeks old, I was honest and explained I had loaded various bits of software onto the device.... The reply suggested I try a different TV with the box, low and behold it workd, turns out my Sont TV had crashed due possibly to a storm. This is the 2nd ticket I had raised, the 1st was just a question regarding the box and again this was answered in a timely manner

They rejected my warranty claim saying there was nothing wrong with zgemma box which I even sent them the video showing it was faulty. Now I am not longer their customer. I bought like 10+ zgemma boxes from them, now I am buying straight from zgemma website. 63589, 66873 just two order numbers from 1 second email search. Don't want to waist more time on you liers.

Very helpful and quick to respond. Product I ordered arrived quickly and I am very pleased with it.

I don’t normally write reviews, but I must say and honestly this company is outstanding.
I purchased recently a Formuler Z8 pro and I had a bit of an technical issue with it, and really it was my fault in a way.
Got in touch with Stef and he invited me down to world of Satellite warehouse office with my purchase and he quickly sorted it out for me, pointing out were I went wrong.
He guided me through the set up process, and what an awesome kit it is.
I must also say Stef, great person to deal with friendly and helpful.

Excellent service as always,email replies very quickly. Repair done very quickly and posted back within the day Thanks again
John

Bought a couple of boxes from WOS. Second one developed a fault after11 months, contacted support who promptly replaced the box without any hassle. Will definitely be purchasing my next set top box here