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World Nomads Reviews 6,172

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the ease of navigating the website and finding suitable coverage options. Many appreciate the clear, straightforward information provided, making the process of obtaining insurance simple and efficient. The pricing is frequently noted as reasonable and competitive, offering good value for the coverage provided. However, some customers also noted issues with customer service and website functionality. A few people experienced difficulties logging into their accounts or accessing policy information, and some found the website to be occasionally unusable or confusing. There were also instances where reviewers felt customer service responses were slow, unhelpful, or provided conflicting information, leading to dissatisfaction.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the website's ease of use... See more

Service

Consumers generally express satisfaction with the service. Many reviewers highlight the ease and simplicity... See more

Website

Clients share positive opinions on website usability. Many reviewers found the website easy to navigate,... See more

Price

Reviewers mention positive feedback about price, often describing it as affordable, fair, and competitive,... See more

Customer service

Users describe ambiguous interactions with customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The quote and purchase process is easy and informative, and I appreciate the follow up reminders to go over the details again carefully while still in the cancellation window. The real distinguishing... See more

Company replied

Rated 5 out of 5 stars

Incredibly easy to work through and find the best cover to suit my needs. The options available through World Nomads were far greater than any other insurance company and they were incredibly cost eff... See more

Company replied

Rated 5 out of 5 stars

Fortunately, I have never had to use my World Nomad insurance. Although, I keep coming back to World Nomad as it is an easy website to use, offers coverage that suits me and my travel plans, plus its... See more

Company replied

Rated 5 out of 5 stars

I was looking for my trip insurance with affordable basic and easy to understand terms and condition for months with no luck until I saw World Nomad popped up on my laptop screen while searching for m... See more

Company replied


Company details

  1. Travel Insurance Company
  2. Insurance company
  3. Publisher

About World Nomads

Written by the company

World Nomads

Written by the company

Simple and flexible travel insurance
We’re here to help you to explore your boundaries. We offer travel insurance, safety advice, inspiration and opportunities, so you can travel confidently. Because we believe in giving back to the places we travel to, we also enable you to make a difference with a micro-donation when you buy with us.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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Rated 5 out of 5 stars

Easy

To easy, that is great.

12 April 2026
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Reply from World Nomads

We're happy to hear that our product was easy to use! Thank you for your positive feedback; we appreciate it, Rodolfo! Safe travels - Leah ✈️ World Nomads

Rated 5 out of 5 stars

Easy to work with.

Easy to work with.

14 April 2026
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Reply from World Nomads

We appreciate you sharing that you found it easy to work with us, Tammie! Thank you for your positive feedback! Safe travels - Leah ✈️ World Nomads

Rated 5 out of 5 stars
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Reply from World Nomads

We're happy to hear that our platform was very easy to navigate, Lisa! Thank you for your feedback; it means a lot to us. Safe travels - Leah ✈️ World Nomads

Rated 4 out of 5 stars

It's my first time travel to another…

It's my first time travel to another country and your service is great and it's my new experience

15 April 2026
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Reply from World Nomads

We're happy to hear that your first international trip was great! Thank you for sharing your new experience with us; we appreciate your feedback, Esita! Safe travels - Leah ✈️ World Nomads

Rated 5 out of 5 stars

Easy online navigation

Easy online navigation. The comparison with levels of insurance is so straight forward. It is affordable. I appreciate being able to add in activities that I might partake in during my travel and I can be reassured that I am able to have coverage

18 April 2026
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Reply from World Nomads

We're happy to hear that you feel reassured by the cover we offer, remember that if you need us while on-trip the emergency team is available 24hrs 7 days a week! Safe travels - Leah ✈️ World Nomads

Rated 5 out of 5 stars

It was easy to get a quote and sign up

It was easy to get a quote and sign up, and affordable.

16 April 2026
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Reply from World Nomads

We're so happy that getting a quote and signing up was easy, Robert! Thanks for the positive feedback and have a wonderful time on your trip! Safe travels - Leah ✈️ World Nomads

Rated 5 out of 5 stars

Simple and easy access

Simple and easy access easy understanding

16 April 2026
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Reply from World Nomads

Hi Kok, thanks for your ⭐⭐⭐⭐⭐ review! Looks like you have an exciting trip planned! Stay safe - Belle ✈️ World Nomads

Rated 3 out of 5 stars

The purchase of travel insurance went…

The purchase of travel insurance went fine BUT the after purchase email harrasment to take a survey even after "unsubscribe from emails" is ridiculous

17 April 2026
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Reply from World Nomads

Hi Rod, thanks for your feedback. I have passed your comments on to our leadership team and someone should be in touch soon. Safe travels - Belle ✈️ World Nomads

Rated 5 out of 5 stars

Ease of use of your internet…

Ease of use of your internet application process.
The value of your policies.

16 April 2026
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Reply from World Nomads

We appreciate your feedback, Mark! We're happy to hear that you found our internet application process easy to use and that you value our policies! Safe travels - Leah ✈️ World Nomads

Rated 4 out of 5 stars

Site experience was quite good

Site experience was quite good, though a couple of options as I move along weren’t totally intuitive

16 April 2026
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Reply from World Nomads

Hi Trent,

We're happy to hear that you had a good experience on our site. We appreciate your feedback regarding the intuitiveness of some options and will review them. Enjoy Tanzania 🦁🏝️

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Best value and easiest to navigate

Incredibly easy to work through and find the best cover to suit my needs. The options available through World Nomads were far greater than any other insurance company and they were incredibly cost effective. Highly recommend.

15 April 2026
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Reply from World Nomads

Hi Jonathon,

We're happy to hear that you found it easy to find the best cover for your needs. 😊We appreciate that our options were greater and cost-effective compared to other companies. We appreciate your recommendation! Enjoy Tanzania 🦁🏝️

Safe travels - Lucy ✈️ World Nomads

Rated 1 out of 5 stars

Major Website Issues

The website is completely broken. Information inputs do not work, changing information by the end of the order. There is no way to connect a policy to your profile after you have puchased it. Many links are broken and lead nowhere please maintain and update your site, currently it's impossible to buy insurance through your website. This is both on android with current OS and mac computer with current OS.

16 April 2026
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Reply from World Nomads

Hi Justin,

Thanks for your feedback — we’re sorry for the issues and understand the frustration. 😢 Please contact our support team if you need further assistance. I have merged your new policy with your membership, and you should now be able to access it when you log in. Our policies don't always merge automatically as we would like them to, so if you encounter this problem in the future, please let us know, and we will be happy to merge it for you.

I hope you're enjoying time in the United States. 🗽

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Fast and easy

Fast and easy

17 April 2026
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Reply from World Nomads

Hi Vaughn,

Thanks so much for the 5-star review! 😊We’re glad you found it fast and easy—exactly what we aim for. Enjoy Indonesia! 🏝️ 🕌

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Always great service

I've always had great service, price and support from World Nomads. They've been quick to respond to email questions, and provided concise info. I've never had to make a claim (fingers crossed), but I am hoping the service level there is also high.

20 April 2026
Unprompted review
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Reply from World Nomads

Hi Marc,

We're happy to hear that our service, prices, and support have met your expectations. It's great to know our responses to your questions have been helpful. We appreciate your feedback and hope our claims service meets the same high standards if you ever need it. 😊💫

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Travel with confidence

Wonderful website, ease of use and clear as to what policies cover.

15 April 2026
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Reply from World Nomads

Hi Senada,

We're so happy to hear that our website was easy to use and that our policy coverage details were clear for you. Thanks for the positive feedback! 😊 Enjoy your time in Canada & United States! 🍁🗽

Safe travels - Lucy ✈️ World Nomads

Rated 5 out of 5 stars

Easy and fast

16 April 2026
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Reply from World Nomads

Hi Giselle,

Thank you for the great feedback! We’re glad you found the experience easy and fast 😊 Enjoy your time in France & United States! 🥐🗽

Safe travels - Lucy✈️ World Nomads

Rated 5 out of 5 stars

Easy access and complete

Easy access and complete. No frills.

15 April 2026
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Reply from World Nomads

Hi Fiona, We're happy to hear that you found our services accessible and complete. Have a wonderful time in Japan. Safe travels - Babita✈️ World Nomads

Rated 5 out of 5 stars

Good coverage, easy to get coverage

Fortunately, I have never had to use my World Nomad insurance. Although, I keep coming back to World Nomad as it is an easy website to use, offers coverage that suits me and my travel plans, plus its a reasonable price..winning!

13 April 2026
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Reply from World Nomads

Hi Tricia, It’s great to know that our website, coverage options, and pricing continue to meet your expectations — and even better that you’ve had smooth travels so far without needing to make a claim.
We truly appreciate your continued trust in us and look forward to supporting you on many more adventures ahead. Safe travels - Babita ✈️ World Nomads

Rated 5 out of 5 stars

It was very easy to get info about the…

It was very easy to get info about the product. And very specific about what they cover. I just got back from Colombia. It was nice to travel with a peace of mind.

7 September 2025
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Reply from World Nomads

Hi Orlando, Thank you for the 5 stars! It’s wonderful to know that your recent trip to Colombia was supported by that added peace of mind — that’s exactly what we aim to provide for our travellers. We truly appreciate your feedback and hope to support you on many more safe and enjoyable journeys in the future. Safe travels - Babita ✈️ World Nomads

Rated 5 out of 5 stars

fast

Quick and easy

14 April 2026
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Reply from World Nomads

Hi Andrea, Thanks so much for your kind words! We’re really glad you had a great experience, and the process was quick and easy. Have a wonderful time in Sweden, Norway & Denmark. Safe travels - Babita ✈️ World Nomads

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