World Of Kitchens Reviews 69

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

It has been an absolutely delightful experience having our kitchen designed and installed by World of Kitchens. We had three potential companies pitch us an idea and it wasn’t even close. We loved the... See more

Company replied

Rated 5 out of 5 stars

Thank you so much to everyone at World of Kitchens for our beautiful new kitchen. We are so thrilled with everything about it. The whole space looks incredible (and so much bigger / more usab... See more

Company replied

Rated 4 out of 5 stars

Thank you to everyone at World of Kitchens for our new kitchen. Paul's design fully improved our storage and workspace, and he really considered our needs and "wish list" when designing our kitchen.... See more

Company replied

Rated 5 out of 5 stars

We had our kitchen diner remodelled and a new utility room created in our garage. It was designed and project managed by Matt Peters, who was professional and helpful right through the process. The... See more

Company details

  1. Kitchen supply shop

Written by the company

Award Winning Kitchen Designers Since 1996


Contact info

4.8

Excellent

TrustScore 5 out of 5

69 reviews

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Rated 5 out of 5 stars

Professional and reliable

Highly recommend Matt and his team. From the very first meeting, everything was handled so professionally. We weren’t sure what we wanted, so we asked Matt to come up with some ideas—and he absolutely nailed it.

The whole team who carried out the work was amazing. We were given a clear schedule, everything ran smoothly, and everything was completed exactly as planned.

We can’t thank you enough for our wonderful kitchen. We’re absolutely delighted!

4 August 2025
Unprompted review
Rated 5 out of 5 stars

We are delighted with our new kitchen…

We are delighted with our new kitchen and can highly recommend World of Kitchens in Cwmbran. From the time we visited the showroom - having approached a number of other kitchen providers - we had a very positive experience. The design process was easy and Paul was very patient with us throughout and gave us really good advice and we are thrilled with how the kitchen has turned out. There was no sales pressure at all, which I really appreciated as this has been something we had experienced elsewhere.
The installation process was impressive and the kitchen fitter WOK arranged did such an excellent job with such attention to detail. The project management on site was very responsive if any issues cropped up and I really felt that my concerns were listened to and addressed. The end result is amazing and the quality of the product was one of the reasons we chose WOK over other kitchen providers. It is a truly bespoke service and we are particularly pleased with the colour of the cabinets and worktop and hardware.
I would certainly endorse the company from design to installation and post-sales support.

13 November 2025
Unprompted review
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Reply from World Of Kitchens

Thank you for spending the time to write such a lovely 5 star review, it really is appreciated.

Rated 5 out of 5 stars

Excellence from start to finish

It has been an absolutely delightful experience having our kitchen designed and installed by World of Kitchens. We had three potential companies pitch us an idea and it wasn’t even close. We loved the design and it exceeded our expectations of what was possible. Every aspect of the installation went smoothly largely because of Paul’s faultless project management. Honestly I can’t say enough good things about this company. We now have our dream kitchen that we will enjoy for many years to come. Thank you so much.

22 May 2025
Unprompted review
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Reply from World Of Kitchens

We are so pleased that you're delighted with the service and experience you have received. Thank you for your wonderful review and positive feedback, this is very much appreciated by all the team here at World of Kitchens.

Rated 4 out of 5 stars

Thank you to everyone at World of…

Thank you to everyone at World of Kitchens for our new kitchen. Paul's design fully improved our storage and workspace, and he really considered our needs and "wish list" when designing our kitchen.
Very pleased with Paul and his team for quality of workmanship. Would definitely recommend World of Kitchens.

28 March 2025
Unprompted review
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Reply from World Of Kitchens

Thank you for spending the time to write such a lovely review, it really is appreciated by all the team.

Rated 5 out of 5 stars

World of Kitchens are incredible

Thank you so much to everyone at World of Kitchens for our beautiful new kitchen. We are so thrilled with everything about it.

The whole space looks incredible (and so much bigger / more usable) - Matt’s interior design skills and ability to understand what we were after are just amazing. We love how the modern design is sympathetic to the original features of our 1930s home.

The World of Kitchens team worked brilliantly with the building company who were managing our renovation - delivering everything on time and on budget.

Thanks again - we would highly recommend World of Kitchens to anyone - just brilliant 🙌

Abby

22 February 2025
Unprompted review
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Reply from World Of Kitchens

Hey Abby, Thanks so much for the feedback and wonderful review!

Finding the time to write about your experience is such a massive support to all the team and we all really do appreciate it.

Looking forward to my revisit at Easter (with the pots ;) !) to see the whole house renovation complete.

See you soon, Matt.

Rated 5 out of 5 stars

After Sales Service

Just to record the excellent after sales service that I received from World of Kitchens Caerleon. A problem occurred that was out with the responsibility of World of Kitchens and yet they persevered and supported me as a customer until the issue was successfully resolved. Thank you. Brian Guy

17 February 2025
Unprompted review
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Reply from World Of Kitchens

Thank you Brian,

Glad we could help, really appreciate you taking the time reviewing your aftersales experience.

All the best from the whole team.

Rated 5 out of 5 stars

A great company

A great company. A professional and yet personal service from Matt and his team at World Of Kitchens. They made the whole process from start to finish stress free with their attention to detail, a special thanks to fitter Martin. Would recommend W O K without hesitation.

2 December 2024
Unprompted review
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Reply from World Of Kitchens

Happy New Year Clive! It's fantastic to start 2025 with a delightful 5 star review. Hoping you both enjoyed Christmas with your new kitchen, the whole team certainly enjoyed installing it! Thank you and all the very best for the coming year, Matt.

Rated 5 out of 5 stars

World of Kitchens, Caerleon

We have to admit that this was the first time that we have ever used a company to manage a project for us as we have always undertaken such tasks ourselves.

That said, from the point that we made the decision over a weekend to visiting World of Kitchens on the Monday morning to discuss our requirements, through to completion, we have to admit that the whole process was stress free and we wondered why we hadn’t done this earlier.

We chose World of Kitchens due to personal recommendations from several friends and our next-door neighbour who had used them a few times previously. What also attracted us to them was the fact that they are not a large, multi-location company, but a smaller, friendly team who wanted to deliver in a timely and friendly manner.

Matt was patient with our many questions and swift to provide many designs until we were happy. Given we hadn’t a clue what we wanted before we started, credit where credit is due, he made the whole project seem so simple.

We were booked in for the initial work some two/three weeks after the initial visit and the actual kitchen fitting started a few days after that.

Matt uses several in-house staff to provide the service and trusted sub-contractors to provide the fitting, electrical, flooring painting and plumbing services. We were impressed that each sub-contractor turned up at the appointed time on the appointed day and stuck to the schedule.

Furthermore, they were polite and extremely clean and tidy. That says something about the World of Kitchens ethos.

The finished article is perfect and we are very impressed that it all happened without much (if any) input from ourselves. What also impressed us was the (reasonable) fixed cost for the whole project – everyone came in on budget without any surprises. Just what we wanted.

We would whole-heartedly recommend Matt and his team to provide any aspect of your new kitchen design.

David & Sue, Llantarnam, Cwmbran

10 December 2024
Unprompted review
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Reply from World Of Kitchens

Thankyou for your 5 star review, your Granite does look truly beautiful. We hope you enjoy your new kitchen for many years to come

Rated 5 out of 5 stars

Having been recommended World of…

Having been recommended World of Kitchens by 2 people we are delighted we chose them. A totally different experience to dealing with the big national companies we had previously received quotes from.
They made the whole experience stress free and their knowledge and attention to detail was amazing. If you are considering a new kitchen then do go and speak to Matt or Paul.

17 June 2024
Unprompted review
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Reply from World Of Kitchens

Thank you for spending the time to write such a lovely review, it really is appreciated by all the team.

Rated 5 out of 5 stars

Having considered 3 other kitchen…

Having considered 3 other kitchen providers we elected to go with World of Kitchens. We were delighted with their service and Pauls attention to detail when we had to plan the layout and best use of space. We would highly recommend their good services.
Tom Hood

3 December 2024
Unprompted review
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Reply from World Of Kitchens

Thank you for your review, we are very happy that you decided to chose World of Kitchens for your new kitchen.

Rated 5 out of 5 stars

Excellent after sales service

Contacted Matt at World of Kitchens as an end panel alongside our extractor had split. Kitchen was fitted over 3 years ago. Within a couple of weeks Matt arranged for the panel to be replaced. This is the second time we have contacted them and they have provided outstanding after sales. The first time was following a power surge by National Grid which blew our extractor, oven and microwave and Matt arranged for them to be replaced and installed a temporary oven until the new one arrived. Would thoroughly recommend. They go the extra mile and are beyond helpful. Kitchen also looks as good as new.

13 November 2024
Unprompted review
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Reply from World Of Kitchens

Thankyou so much for taking the time to write such a lovely review. It has been a pleasure working with you again.

Rated 5 out of 5 stars

New Kitchen Fit

Matt and Paul and the team were so helpful from beginning to end of the process. Matt really considered all our needs and wants when designing the kitchen for us. He took time to explain different options, so we were fully involved. He came out to talk to our builders, who were extending our kitchen area.
The quality of the units and fitting of the kitchen is superb and we are delighted with the finished product. we would highly recommend World of Kitchens. They made the whole process seamless.

16 August 2024
Unprompted review
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Reply from World Of Kitchens

Thankyou for your wonderful 5 star review. We all hope that you enjoy your beautiful kitchen for many years to come.

Rated 5 out of 5 stars

We had never undertaken a project like…

We had never undertaken a project like this before and we didn’t just need a new kitchen, we needed to relocate it too.
World of Kitchens were fantastic from start to finish. They visited the house promptly to discuss what we needed, gave us a perfect design when we visited the showroom and waited patiently for months until we actually started the project.
They not only built us our dream kitchen, they helped by recommending builders, electricians, plumbers and decorators for the rest of the project.
Everyone involved was brilliant. Punctual, polite and responsive.
The kitchen looks fantastic. The workmanship is perfect.
We would highly recommend them to anyone.
Thank you World of Kitchens, especially Paul, we absolutely love it!

28 September 2024
Unprompted review
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Reply from World Of Kitchens

Thank you so much for your 5 star review, it has been a pleasure working with you both.

Rated 5 out of 5 stars

First class service

WOK designed and fitted our kitchen we cannot recommend them highly enough .First class quality and service

31 March 2024
Unprompted review
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Reply from World Of Kitchens

Thank you for your very kind words.

Rated 5 out of 5 stars

Excellent Service

As a returning customer to World of Kitchens (my last kitchen was installed by them 20 years ago), I am delighted with my new kitchen which has given me much more storage and preparation space. Throughout the whole design process, from the initial consultation to the final result, Matt was extremely helpful and careful to ensure that the design met my needs, despite my frequent indecisiveness. The project management of the whole kitchen which included re-plastering, flooring, electrical installations, plumbing and painting as well as the kitchen fitting itself, was very well managed. I highly recommend World of Kitchens and I'd like to thank Matt for making the whole process so smooth from start to finish.

5 February 2024
Unprompted review
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Reply from World Of Kitchens

Thank you for spending the time to write such a lovely review, it really is appreciated by all the team.

Rated 5 out of 5 stars

Bespoke quality kitchen and service

Our kitchen was a big investment and we wanted a statement piece. After a recommendation we chose world of Kitchens and we were not disappointed.

Paul and his full team of professionals are excellent - courteous, respectful, diligent and honest. Matt also stepped up superbly when Paul was on leave - a seamless, bespoke service.

Their attention to detail and desire to ensure that the entire experience was as hassle free as possible is superb.

The design was sharp and a visit to the worktop showroom organised by Paul was a gamechanger.

With our high standards, we couldn't have picked a better team! Many thanks.

Matt and Michelle

13 May 2024
Unprompted review
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Reply from World Of Kitchens

We are so happy that you're delighted with the experience you have received. Thank you for your 5 star review and positive feedback, this is very much appreciated by everyone here at World of Kitchens.

Rated 5 out of 5 stars

Impressive work

Review

Looking back, we were right to feel from the outset that we would be rewarded by placing our confidence in the team at World of Kitchens. We were impressed with the plans and graphics quickly produced and then fully explained to us. We were given a delivery plan which was then followed in every respect, completed on time and in accordance with the estimate. We now have a kitchen that looks absolutely fabulous and it is fair to say has exceeded our expectations.

24 July 2024
Unprompted review
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Reply from World Of Kitchens

Thankyou for your very kind words, we hope that you continue to enjoy your kitchen for many years to come.

Rated 5 out of 5 stars

First class kitchen design and installation.

World of Kitchens provided a first class service from start to finish making the whole journey thoroughly enjoyable. Paul spent time with us in the showroom understanding our requirements and exactly what was important to us. On the revealing of our design it was obvious his experience and vision had added the wow factor that other companies simply struggled too envisage.
As he moved to project manage the build and bring it to life, Pauls team of tradesmen were absolutely first class in their delivery, taking time to go the extra mile insuring the kitchen build was delivered to perfection. The result was even better whan we had hoped for.
World of kitchens exceeded our expectations. The whole journey has been a delight. We are extremely satisfied customers and we would recommend World of Kitchens in a heartbeat.

26 July 2024
Unprompted review
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Reply from World Of Kitchens

Thankyou for your lovely review, your kitchen is beautiful and we hope you continue to enjoy it for many years to come.

Rated 5 out of 5 stars

World of Kitchens did a brilliant job…

World of Kitchens did a brilliant job for me. Everything went according to plan. All the different installers were friendly, efficient and timely. The quality of the work was stunning . Queries were dealt with quickly. The planning was excellent and I couldn’t be more satisfied with the result. I would wholeheartedly recommend them .

1 June 2024
Unprompted review
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Reply from World Of Kitchens

Thank you for your very kind words and 5 star review.

Rated 5 out of 5 stars

Great service and experience

We had our Kitchen done with Paul last month and they were amazing! From the design stage, to completion. I went with their recommended builders for a load bearing wall removal and they were very professional.
The design, colour, style is perfect and having shopped around we came back to WOK as we couldn't find better service or price for what we wanted and it was well worth it.

2 April 2024
Unprompted review
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Reply from World Of Kitchens

We are pleased you're delighted with the service and experience you have received. Thank you for your wonderful review and positive feedback, this is very much appreciated by all the team here at World of Kitchens.

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