Estimated ship times are intentionally misleading. Products that say 2-3 days or in stock often take weeks to months to actually ship. If you’re looking to order a World Cup jersey with customization... See more
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Brilliant website browsing and ordering experience. All charges were straightforward, and I am confident I will be getting exactly what I ordered. It's nice to know that I am getting something amazin... See more
Been using WSS for a long time. Always had a good experience. Prices were competitive, item shipped fast, and item safely arrived on time. I've used World Soccer Shop many times and have never been d... See more
Seems like there has been a breakdown somewhere. Evidently few of us got our Christmas orders. When I ordered, both items showed “in stock.” Site said order by dec 18 for Christmas delivery to Maryl... See more
Company replied
Company details
Written by the company
WorldSoccerShop.com is the premier online store for soccer fans and players with the largest selection of officially licensed club and national team jerseys as well as soccer cleats, jerseys, and more for the active player. Powered by Passion!
Contact info
101 25th Street North Suite 105, 35203, Birmingham, United States
- 1-800-277-7255
- info@365sport.com
- worldsoccershop.com
2.8
Average
1K reviews
Replied to 62% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Messi Authentic Inter Miami Jersey
I ordered Messi's Authentic Inter Miami Jersey (to Italy), the product arrived quickly considering the period and in perfect condition and packaging was really good. I read a lot of negative reviews and was hesitant at first but everything went well. Thanks WSS
19 December 2023
Unprompted review
Reply from WorldSoccerShop
Jonatan,
Thanks for shopping with World Soccer Shop and leaving a review. The Messi jersey was one of our biggest of the fall which I guess is not that surprising. Glad you were able to pick one up and that the experience was easy and enjoyable.
Yours in Soccer...football/Calcio
David F
The whole episode dealing with…
The whole episode dealing with worldsoccershop looks like scam or deceptive marketing. Order a jersey on the site with a flat rate FedEx shipping to Canada. Few days later got a mail from them, requesting that i pay extra 61 dollar for shipping, not minding 35 dollar was posted on their website for shipping. Anyways asked them to cancel since I initially paid with PayPal and not comfortable sharing my credit card info with them.
12 December 2023
Unprompted review
Reply from WorldSoccerShop
Kunad,
Sorry for the shipping related issues with your order. I'd be happy to look into your order if you could send my your order #.
I'm not sure if we were running a promo at the time but the cost is based on size and weight by our normal policy.
https://www.worldsoccershop.com/content/shipping
'International delivery charges are based on size and weight, and the final amount you pay will also be dependent on tax rates in your country (more on this below). Because of this, we can’t give you an exact amount, but we can tell you what to expect. '
Hope to find a reliable shipping solution to Canada.
Yours in Soccer,
David F
Durable product.
The products on worldsoccershop are reliable, i bought a puma cleats and after wearing it for eight (8) months the cleats are still in excellent condition.
19 April 2023
Unprompted review
Reply from WorldSoccerShop
Niccain,
Thanks for your review. I'm glad you are loving your Puma cleats. I have an older pair (maybe 2 years) and it is still in great shape...great quality but probably not playing as much as I used to as well.
Please visit World Soccer Shop the next time you need training gear or officially licensed gear.
Yours in Soccer,
David F
Scammers
I got an email informing me that my order was on backorder, and when I asked to cancel it, it miraculously got shipped! And each time one different person answers your message ignoring all the previous conversation. Acting dishonestly like this, they keep scamming customers. Don't ever shop there.
12 December 2023
Unprompted review
Reply from WorldSoccerShop
Michelle,
Sorry for your experience with the backordered item but glad that it got resolved and shipped. I'll make sure the customer service manager makes sure all reps are reading and updated on issues before reaching out to customers.
Have a great holiday. Yours in Soccer,
David F
Awesome products!!
11 December 2023
Unprompted review
Reply from WorldSoccerShop
Fatima,
Thanks for the review. We work hard to have the best selection of soccer gear from around the world. Please make World Soccer Shop your first stop when looking for your next jersey or soccer gear.
Yours in Soccer,
David F
I was worried over nothing
I made an order on the 15 of November 2023. On the 7th of December, I still haven’t received anything. I check the tracking number and couldn’t get anything with it. From checking the review online, I thought I was never going to see that damn shirt. I then sent «one of those email» to customer service, I told them I wanted my money back… Then about an hour later, I got a reply from them, telling me the shirt was on its way. I went out to check the mailbox and there it was!!
Fastest customer service in the universe, thank you Lisa!!
7 December 2023
Unprompted review
Reply from WorldSoccerShop
Vincent,
Glad your jersey arrived and customer service was on top of the delivery (with maybe a little postal luck on the side). Enjoy the jersey.
World Soccer Shop works hard to ship all in-stock items out within 24 hours but please always make sure to select the appropriate shipping method if you need items quickly.
Yours in Soccer,
David F
Do not order from them
Do not order from them. Its been 3 weeks now and I haven’t received my order. Was told they were processing my order immediately since what I wanted was in stock but i had to contact customer service to ask why it was taking to long to process. The following day they sent me an invalid tracking number that is showing no movement for the last week now. I tried even calling their customer service no-one answers. Kindly refund me if you can’t fulfill my order
24 November 2023
Unprompted review
Reply from WorldSoccerShop
Sorry for this issue with your order. Please send me your Order # and I can look into it for you.
Or you can contact World Soccer Shop's customer service. Please make sure you contact our customer service department directly by email - info@365sport.com or call customer service by phone 1-800-277-7255 with any additional questions.
https://www.worldsoccershop.com/
Yours in Soccer,
David F
Scammers and Thieves
Ordered 3 jerseys - as per order number 0427976491.
3 weeks on, and the FedEx numbers they provided are invalid. Bloody liars - sending 3 different numbers for the same order? Which company would do that?
Refused to refund. Avoid.
All they do in the negative reviews left - is to "contact" them and blame it on a fake website.
Bloody thieves.
23 November 2023
Unprompted review
Reply from WorldSoccerShop
Gary,
Sorry for the delay with delivery. It takes longer on shipments to Australia. I see that 2 of the jerseys have been delivered on the third is in transit. Thanks for your patience.
Yours in Soccer,
David F
Because of there constant work
16 November 2023
Unprompted review
Reply from WorldSoccerShop
Thank you. We work hard to have the best selection of official gear and team wear from around the globe and the best customer service.
Yours in Soccer,
David F
Had to give a star in order to review
Had to give a star in order to review. Ordered an Adidas Messi Youth jersey for my grand son. Was on back order few days later I was emailed the jerseys were back in stock and mine was shipped. Via Fed Ex Easyship. Watched the tracking as day after day ticked past and no progress on the package. On way to Indianapolis every time I checked (I'm in Denver). After 8-9 days, I contacted Soccer World, and was told to give it more time! Yesterday was day 14, so contacted them again, asking for them to trace the parcel,csend me a new shirt, and to send it in a more reliable way, and to charge my card for shipping. Received a cursory reply, sorry this item is no longer in stock. Issuing refund. Sorry for inconvenience. No explanation, no recourse. Because of this I will not shop World Soccer Shop again and I do not recommend it.
DAVID F: Order #0428013081
12 November 2023
Unprompted review
Reply from WorldSoccerShop
My apologies for the shipping issue with the Messi jersey. A customer service lead is going to review the order and shipping issue and get back to you. I hope FedEx can find the item and get it to you.
David F
Sorry for the issue with your order. Can you send me your order number and I can look into the issue.
You mention Soccer World - https://www.soccerworld.net/ - in the review. This is the review site for World Soccer Shop - https://www.worldsoccershop.com/.
Yours in Soccer,
David F
I ordered a 2021/2022 Lionel Messi…
I ordered a 2021/2022 Lionel Messi Jersey on December 2022. They sent a tracking number but never delivered the Jersey. They did not give me a refund.
8 December 2022
Unprompted review
Reply from WorldSoccerShop
Sorry for the issue with your order. Please send me your Order # and I can look into it for you.
Or you can contact customer service. Please make sure you contact our customer service department directly by email - info@365sport.com or call customer service by phone 1-800-277-7255 with any additional questions.
Yours in Soccer,
David F
Great place to shop online
Great place to shop online, easy to find jerseys on bigger size (mine is 2XL) can't say anything about delivery cause I just ordered my jersey
7 November 2023
Unprompted review
Reply from WorldSoccerShop
Thanks for your review. We try and source the best selection of soccer jerseys with the best size range. Inventory of the larger sizes is more limited so when you see your favorite jersey add it to cart as they frequently run out sooner.
Yours in Soccer,
David F
The website was easy to navigate
The website was easy to navigate. Pics of the products were bright and clear and the prices were fair. Shipping time is acceptable. The 10% sign-up discount was the only issue. It was not added to the final price.
7 November 2023
Unprompted review
Reply from WorldSoccerShop
Thanks for your review. Glad you enjoyed your shopping experience and product(s) you ordered.
Sorry for the issue with the 10%. Please send me your order # and I will have IT check to determine the issue and have someone reach out from customer service.
Yours in Soccer,
David F
Extremely professional
Fantastic - Quality products, Shipping information is clear, Extremely professional
12 October 2023
Unprompted review
Reply from WorldSoccerShop
Thanks for your review. We work hard to have the best selection and customer service for our passionate soccer fan customers and provide the best customer service. If you have any holiday items on the wishlist please order early to avoid any last minute stress.
Yours in Soccer,
David F
It’s great cheap
25 October 2023
Unprompted review
Reply from WorldSoccerShop
Thanks for the review. We try and have a great selection of sale items as part of the best collection of soccer gear online. Please order early if you have any holiday items on the wishlist.
Yours in Soccer,
David F
Meh is all I can say
Meh is all I can say. I have order from this site many times with no problem. Then I ordered a jersey, had it customized and what I received was generic heat transfer letters and numbers. Before today, my items arrived and looked identical to the pictures on the site.
Customer Service responded with canned comments.
This is the end of my orders with this shop. There’s competitors that will be transparent and let you know if they can’t customize because of stock/availability reasons. For that reason alone, I’m out.
Edit- I was asked to provide an order number. Please feel free to follow up with your customer service representative named Jonathan B. (October 11th was the last communication) if you truly desire details about this transaction.
9 October 2023
Unprompted review
Reply from WorldSoccerShop
Sorry for your recent experience. Please send me your Order # and I will look into the issue so issues like yours will not happen in the future.
Yours in Soccer,
David F
I will follow up with Jonathan B and work to make updates to copy on site so customers know what they are ordering. Please consider coming back to shop with WorldSoccerShop as I believe we have the best selection of jerseys and customization options online. Yours in Soccer.
Excellent selection and fast delivery
I have purchased twice from this store and have never had a bad experience. I rate them as I see them and my experience was flawless. Great selection and delivered quickly.
4 August 2023
Unprompted review
Reply from WorldSoccerShop
Thanks for your review of World Soccer Shop. We take great pride in working to provide great (official) products and service from soccer (football) clubs from around the globe.
Cheers,
David F
Radio Silence and fake promises
Quick to take money and make fake promises.
I was promised an immediate email after my purchase, confirming my order and update me on the shipping and handling except, that email was never sent. A week after I emailed customer service and was promised an email to help me resolve the silence except that never happened.
It's been several days since my email and I'm still in the dark. I don't even know if my package will ever be shipped.
My order number is 427325660 and I've emailed customer service and haven't heard anything back.
12 August 2023
Unprompted review
Reply from WorldSoccerShop
Carlos,
Thanks for sending your order # and your patience. This has been a busy peak season and we are working each day to try and keep up with the orders and calls.
The order for your Pulisic and De Bruyne jerseys were customized items and took longer than we expected. They shipped out today. The tracking number is 74890980686328091069. You should be able to look up delivery information once Fed Ex has processed the tracking number in their system
Cheers,
David F
RandomGuya,
Sorry for the issue with your order. Please send me your order # and I can look into the status.
Or you can contact customer service. Please make sure you contact our customer service department directly by email - info@365sport.com or call customer service by phone 1-800-277-7255 with any additional questions.
Yours in Soccer,
David F
Great selection
Selection of Jerseys are fantastic. Shopping was easy and check out simple and fast. Delivered quickly. I am completely satisfied.
25 July 2023
Unprompted review
Reply from WorldSoccerShop
Thanks for your review. We love bringing the best selection of soccer jerseys from around the globe to our fans in the USA!
Yours in Soccer,
David F
Ordered with no info on shipment
I ordered a product over a week and a half ago, and I was told the item would ship immediately as they had it in stock. I have yet to receive a shipment notification. I have called their customer service twice this week and been left on hold for several minutes, ultimately hanging up because no one answered the phone.
David F, please don’t respond that I should contact customer service because that’s a waste of time!
My order number is 427312188. I need the tripod asap!
12 August 2023
Unprompted review
Reply from WorldSoccerShop
Daryl,
Thanks for sending your order #. I'm not that familiar with the video products so will need to reach out to someone. I will get back to you with the email provided with your order rather than on this platform.
Thanks for your patience.
Sorry for the issue with your order. Please send me your Order # and I can look into it for you.
Yours in Soccer,
David F
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