WOSADOReviews 

149
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers had a great experience with this company. Many customers are delighted with the customer service, describing it as amazing, fast, responsive, and helpful, often going above and beyond to resolve issues. People appreciate the ease of use and comfort of the lashes, finding them a game-changer compared to traditional glued options, and many receive compliments on their appearance. The product range offers many styles, allowing users to find options that suit their preferences, from natural to more dramatic looks, and the packaging is often praised for its quality and convenience. However, some people were dissatisfied with the product itself, reporting issues with magnets coming apart, difficulty in application, and the lashes not staying on or looking as advertised. A few other people also felt that the delivery service was problematic, with some experiencing significant delays, missing packages, or issues with tracking information.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and functionality. Many customers praise the lashes... See more

Quality

Customers had ambiguous experiences with quality, with many praising the high quality of the lashes, noting... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as amazing, wonderful, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the magnetic lashes... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the incredibly fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I fell in love with Wosado and ordered 3 different pairs in May. However I noticed after a few wears, 2 out of 3 the magnet on the strip had started to come apart from the lash. I was disappoint... See more

Rated 5 out of 5 stars

I've owned a pair for over a year now and they're still in great condition. They stay on for hours and look great for photos. They have many styles to choose from, so I've decided to experiment a bit... See more

Rated 5 out of 5 stars

Customer service was amazing. My order came in damaged, and contacted them to do an exchange for new lashes. They answered within hours saying that to save my time and energy, they would just send me... See more

Rated 5 out of 5 stars

Delivery was reasonably fast. All products including the free one arrived and intact. Love how compact the whole thing is. I've only tried them on, not for a whole night out but pretty easy to use a... See more


Company details

  1. Cosmetics shop

Written by the company

At WOSADO, we stand as a trailblazing brand championing "Technology and Efficiency" within the beauty industry. While the rapid pace of technology is evident in every aspect of our lives, we recognized that the daily makeup routine still presented tedious challenges, consuming valuable time. WOSADO redefines the beauty experience, making makeup less complicated and more time-effective. Thank you for choosing to embark on this journey of beauty and efficiency with us!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

149 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(149)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my wasado lashes

I love my wasado lashes. There is a learning curve but once you get the hang of it they are amazing and so fast and easy. Very gentle on my natural lashes and I like that there’s no glue mess. Customer service is very responsive as well! Well worth the price as they are so well made and i expect that they will last me a very long time. Great product!

15 March 2024
Unprompted review
WOSADO logo

Reply from WOSADO

Thank you for taking the time to share your thoughts on WOSADO magnetic eyelashes! We're thrilled to hear that you're enjoying them. Your feedback fuels our passion for creating products that exceed expectations. Should you have any questions or need further assistance, please feel free to contact us. We appreciate your trust in our brand.

Rated 5 out of 5 stars

So worth it!

I’ve been using the lashes (diamond black) for days and not only does it last so long, it’s so easy to wear and beautiful. I love them so much!

6 May 2024
Unprompted review
WOSADO logo

Reply from WOSADO

A huge thank you for sharing your experience with WOSADO magnetic eyelashes! We're overjoyed to hear that you're satisfied with your purchase. Your feedback encourages us to keep delivering top-notch products and service. Should you need any assistance in the future, feel free to reach out. We appreciate your trust and loyalty.

Rated 5 out of 5 stars

Amazing lashes

Just received the product and take a quick trial. The lashes are amazing, and really save me loads of time. It is really easy to use, and it does not damage your lashes.

31 March 2024
Unprompted review
WOSADO logo

Reply from WOSADO

Dear
Thank you so much for taking the time to share your wonderful feedback with us! It truly brightened our day to hear about your positive experience.
Your kind words serve as a great encouragement for us to keep striving for excellence. We're constantly working hard to enhance our services and ensure that every interaction with us is nothing short of exceptional.
Once again, thank you for choosing us, and we look forward to serving you again soon!
Best regards,
Wosado Team

Rated 5 out of 5 stars

My lashes came in one week

My lashes came in one week. Customer service was great. The lashes are very beautiful. Definitely going to buy another set.

27 April 2024
Unprompted review
WOSADO logo

Reply from WOSADO

Dear
Thank you so much for taking the time to share your wonderful feedback with us! It truly brightened our day to hear about your positive experience.
Your kind words serve as a great encouragement for us to keep striving for excellence. We're constantly working hard to enhance our services and ensure that every interaction with us is nothing short of exceptional.
Once again, thank you for choosing us, and we look forward to serving you again soon!
Best regards,
Wosado Team

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