First time buying from this company and I will be buying again, items are great and normally next day delivery but as I ordered during the Christmas holidays but it is usually next day delivery . C... See more
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Wowow is a toy company with a difference, with a creative team with many, many years’ experience in the toy industry. Our simple ambition it to provide great value, fun, nurturing toys for little ones of all ages, helping through play to ignite their imagination and sense of wonder so they can discover themselves, and how to play with others. Wowow is committed to making products that inspire and encourage children to see new possibilities, thinking creatively and interacting, we want children to be children curious, creative and confident.
Contact info
Ship Canal House, 98 King Street, M2 4WU, Manchester, United Kingdom
- support@wowowtoys.co.uk
- wowowtoys.co.uk
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My girls love the Evo scooter great…
My girls love the Evo scooter great quality, great value for money, and I've got to say this company has the best customer service, if i could 10* I absolutely would.
This company,let me down big-time
This company,let me down big-time, I ordered a doll and pram for my Granddaughters birthday ,I was told next day delivery , when my order didn’t arrive in the next couple of days, I contacted the company and said I was told next day delivery. Then they changed it to 3-5 says ,I contacted the company again and asked if I will receive it for my granddaughters birthday which iwas 4 days later ,the company said I should have the doll and pram by then , I never received it ,after a total of 10 days ,already missed my Granddaughters birthday,so I asked for a refund, so I could get it from someone who could furnish me with a doll and pram . So the company said they had refunded my money to the account I used to purchase it, and would take between 5-10 days,
Talk about rubbing salt into into the wound,
5-10 days to refund my money is absolutely ridiculous and outrageous,especially when you know it can be done in less than 5 minutes, I’m surprised this company is still in business, the incompetence has to be seen to be believed. Steer clear of this disastrous company, I really don’t know how they’re still in business,
I would avoid this company like the plague. That should be half a star…
I have bought toys over time from WOWOW…
I have bought toys over time from WOWOW and have always been extremely impressed with speed of delivery and quality of the items. They have truly proved what a great company they are with my recent purchase, unfortunately it was slightly damaged they replied to my email within hours and sent a replacement which arrived the next day 👏👏👏 Great products and great customer support 🌟
Great range of products
Great range of products , my order arrived quickly and communication was excellent .
Fast delivery, great service
Ordered a dolly pram for my granddaughters 2nd birthday. It arrived 24 hours later. Very easy to put together and I’m very happy with it. 5⭐️ service.
Great value
Excellent value for money great quick delivery my granddaughter loves the tractor
Fantastic service from start to finish
Fantastic service from start to finish, fast delivery, the balance bike is perfect for our two year old granddaughter and she loves it. Great value for money as the same bike was much more expensive in our local argos but was also out of stock. Will buy from this store again as service and delivery, also communication was excellent.
Excellent service
Excellent service, may need more things of this nature so will definitely consider ordering from this company again
Excellent Customer Service – Highly Recommended
I ordered two Evo scooters for my children, my 4-year-old son and my 3-year-old daughter. Unfortunately, my daughter’s scooter stopped lighting up after only a short indoor use.
I emailed the company straight away, but because of the bank holiday I had to wait until Tuesday for a response. First thing Tuesday morning, I received an email confirming that a replacement had already been sent out, followed by a reply to my original message.
The replacement scooter arrived the very next day, which I was extremely impressed with.
I was genuinely impressed by how quickly and professionally the issue was handled. It’s refreshing to see a company put customer service first and resolve a defect without any hassle.
I would definitely buy from this company again.
Thank you so much.
I initially bought a doll pram for…
I initially bought a doll pram for Xmas, couldn’t fault the order process or the prompt delivery. Pram wheels became faulty just recently, so almost 5 months after purchase. I emailed their customer service getting an immediate reply even though it was a Saturday. They asked for some more info on the fault, pictures if I could provide and asked would I prefer a refund or replacements. I answered the email the following week again getting an immediate very pleasant reply, an apology and reassured that a replacement would be despatched that day. It was indeed and delivered by DPD the next day. Absolutely excellent customer service!
efficient
I ordered from this store online, but then had a bit of buyers remorse - not for any reason to do with the supplier, a personal thing. I anxiously called first thing the following morning and asked if it was possible to cancel my order, the lady I spoke to was very efficient, cancelled my order for me at no cost/ fee, and didn’t prompt me for an excuse or anything. I’d definitely be back when I am ready to make the purchase.
damaged packaging
I received my order very quick so no problem with service but box doll came in was torn and battered as it was for my grandaughter birthday i wasn't too happy with condition of box. It is for her birthday in June.
I bought my daughter a scooter from…
I bought my daughter a scooter from this is website item solid and good quality as described and next day delivery highly recommend this company
Everyone's happy!
Great product, and really quick delivery. Two very happy kids, and a happy mama!
Very happy granddaughter
Wowow is a great name for a great company that even on bank holiday weekend managed to get my granddaughters
New trike here on time and with free next day delivery!!
Very grateful and trike is amazing especially for the price paid
Great service and delivery
Great service and delivery. I ordered a scooter for my sons birthday only disappointment was it didn't come in the original scooter box which was advertised online in the pics...
Quick delivery and well priced quality…
Quick delivery and well priced quality scooter
Excellent business with amazing customer support
My son is autistic and use’s a specific stretchy lizard toy to stim with. Everywhere has stopped selling them but I found them on here in bulk! I’ve ordered a couple of times and delivery has been so fast. I had an issue with one delivery due to the courier not the sellers and customer service couldn’t be more helpful! They arranged an other delivery and it come straight away and they compensated me with extra lizards! Honestly you don’t know how much that means to me. My son melts down and it can be horrendous without these lizard toys and you made things so easy and lovely and just thank you. Would 100% recommend your company to anyone! Xx
Beware to check the name of items in bundles.
There was a good choice of items, pretty quick delivery. My biggest disappointment was the fact the I knew the Joie dolls car seat had an interchangeable pram to match it, but when I bought a pram and car seat bundle, the pram wasn’t the interchangeable one!! I know it’s my own fault for not checking the name of the pram and assuming it would be the interchangeable one ( and it’s the same flippin’ price!!) why on earth would they not bundle interchangeable items together?!!! They certainly made an ass out of me😩!!
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