WowowToys Reviews 

247
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and seamless order processes, noting that purchases arrive promptly right at their doors. Many people also appreciate the incredibly helpful customer support team, who go out of their way to quickly resolve any concerns and provide reassuring updates along the way. Some reviewers were not happy with product quality, mentioning specific issues like faulty wheels, broken parts, or items feeling poorly constructed. A few other people also felt that certain toys and items lacked proper durability, or noted that products occasionally arrived in damaged or unexpected packaging.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some consumers expressing complete... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting super fast shipping and... See more

Quality

Consumers find quality to be ambiguous, with reviewers praising solid items like scooters and toys that match... See more

Order

Clients share satisfaction on order processes, noting fast delivery, clear communication, and efficient... See more

Customer service

Customers consistently note positive experiences with customer service, praising rapid email responses, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time buying from this company and I will be buying again, items are great and normally next day delivery but as I ordered during the Christmas holidays but it is usually next day delivery . C... See more

Rated 5 out of 5 stars

Fantastic service from start to finish, fast delivery, the balance bike is perfect for our two year old granddaughter and she loves it. Great value for money as the same bike was much more expensive i... See more

Rated 5 out of 5 stars

I initially bought a doll pram for Xmas, couldn’t fault the order process or the prompt delivery. Pram wheels became faulty just recently, so almost 5 months after purchase. I emailed their customer s... See more

Rated 5 out of 5 stars

Brought the little 3in 1 scooter had a issue you got it picked up and 2 days later we had a happy little girl with her replacement thank you so much definitely will bee using you again and 100% will r... See more


Company details

  1. Childrens Toy Store
  2. also in
  3. Toy and game manufacturer

Written by the company

Wowow is a toy company with a difference, with a creative team with many, many years’ experience in the toy industry. Our simple ambition it to provide great value, fun, nurturing toys for little ones of all ages, helping through play to ignite their imagination and sense of wonder so they can discover themselves, and how to play with others. Wowow is committed to making products that inspire and encourage children to see new possibilities, thinking creatively and interacting, we want children to be children curious, creative and confident.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

247 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(247)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Purchased a buggy for my daughter’s…

Purchased a buggy for my daughter’s Christmas present and it was very badly made. Doesn’t even go together properly. Doesn’t clip in properly so when the hood is put up, it slides back down. I was very disappointed as read such good reviews about this company. Don’t think I will use them again

10 December 2025
Unprompted review
Rated 5 out of 5 stars

First time buying from this company and…

First time buying from this company and I will be buying again, items are great and normally next day delivery but as I ordered during the Christmas holidays but it is usually next day delivery . Customer service bis second to none! Brillant.
Order 72447.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

I am overwhelmed by the customer…

I am overwhelmed by the customer service, Georgia and the team relentlessly worked to resolve the problem on a very tight timeline due to being let down by Amazon.
Nothing was too much trouble, such a dedicated team.
Thank you so much.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Opened the pram on xmas day looked…

Opened the pram on xmas day looked great but after taking the pram out my little one couldn't put it as the front wheels kept getting stuck and not being able to move had to push the pram back on its back wheels also the front wheels started breaking from the inside

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. They helped me with my order over the holiday period when they were closed. Very happy with the outcome and I would definitely buy from them again.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. We received our order and it has been damaged in the post. They rectified the problem immediately and sent a replacement. Very quick delivery. Would recommend and definitely use again

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Bought a child bike of site

Bought a child bike of site. Really speedy delivery and fantastic customer service and updates along the way. Would order from
There again. Also a great price compared to other websites

10 December 2025
Unprompted review
Rated 1 out of 5 stars

I’m very disappointed that although the…

I’m very disappointed that although the characters may be dishwasher safe they do not seem to be baby proof. My 11 month old grandson had bitten off the paint from his bus driver within ten minutes of opening the packet.

I bought the product at Luton Airport and don’t intend to go back in the near future so did not keep the receipt. I would like to warn other parents who are buying products labeled ‘as from ten months’.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

So happy with the toys I ordered from Wowwowtoys

So happy with the toys I ordered from wowwowtoys.
I found this company online as i had never heard of them before sunday.
Put in order for toys on sunday morning and they arrived at 8.30 am on tuesday morning.
I highly recommend ,they have so many great offers on toys.
Delivered by Dpd and packaged really well.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. One item received was faulty; contacted them, provided photo, and working replacement received the next day. Can’t ask for more than that.

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

The service was excellent from start to finish. Staff are very helpful and understanding, and nothing is too much trouble. Would certainly buy from them in the future.

22 November 2025
Unprompted review

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