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Wrist-Band Reviews 

1,270
•
TrustScore 4 out of 5

4.1

Fashion accessories shop
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Review summary

Created with AI, based on recent reviews

Looking at 151 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordering process is simple and the digital previews help ensure the design is correct. People are extremely happy with the fast delivery, helpful service, and the high quality of the custom wristbands they receive. However, some people mentioned that their orders arrived later than expected or faced unexpected shipping delays. A few reviewers also noted occasional problems with product sizing or noticed that the printed ink started fading quickly. Some consumers additionally reported difficulties when trying to get support or correct mistakes on their custom items.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the vibrant colors,... See more

Order

Consumers find order experiences to be mixed, with many praising the quick, simple website design and helpful... See more

Quality

Clients share positive opinions on quality, consistently highlighting vibrant colors and top-notch materials.... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping times and orders... See more

Price

Customers had positive experiences with price, describing the costs as phenomenal and fair. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order and design. The bracelets themselves weren't quite the deep black that I had hoped for (it looks more navy); but that could be because I didn't choose the correct black (there are so man... See more

Rated 4 out of 5 stars

I did not get what I thought I ordered and could not see my order form to confirm that it was wrong. I reached out to the company to request to see what my order said, or have the situation corrected... See more

Company replied

Rated 5 out of 5 stars

Easy to build. Quick turn around. I loved the promotion that was going on at the time of my purchase. Buy 100 get 200 free. Worked amazing for us since we are using them to raise money for future se... See more

Company replied

Rated 5 out of 5 stars

Wristbands were perfect. I had ordered over 15000 two weeks before. Found out the school system inadvertently left off another 800 students. Notified on a Friday they needed them on Monday and orde... See more

Company details

  1. Fashion accessories shop

Written by the company

Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way. We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands. What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.

Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 39% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(1,270)

140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Easy to order and design

Easy to order and design. The bracelets themselves weren't quite the deep black that I had hoped for (it looks more navy); but that could be because I didn't choose the correct black (there are so many options!). The seam is also white, which made them look unfinished, so I Sharpied mine and it looks better. Our design was white letters on a black background, which might not be something I'd choose again in the future.

30 September 2025
Unprompted review
Rated 4 out of 5 stars

Easy but too small to fit a wrist

Picking the product was very easy and it came out perfect. However, I have a small wrist and doesn't fit on my wrist let alone all of my high school students who are much bigger than me!

7 October 2025
Unprompted review
Rated 3 out of 5 stars

Good product. Poor shipping.

I enjoyed using the site. It was put together well. I really enjoyed the options to put symbols and emojis around the writing. The only problem I encountered was the receipt of my order. It was sent to a complete stranger in a different city. Thankfully, I was able to collect it from the person who received it and they were very kind. I do give credit to the company, ultimately, because when I reported the issue to them they worked out a partial refund for my trouble! Overall, great product. Company just needs to work on their shipping problems! 😊

6 October 2025
Unprompted review

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