Wrist-Band Reviews 

1,271
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 151 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordering process is simple and the digital previews help ensure the design is correct. People are extremely happy with the fast delivery, helpful service, and the high quality of the custom wristbands they receive. However, some people mentioned that their orders arrived later than expected or faced unexpected shipping delays. A few reviewers also noted occasional problems with product sizing or noticed that the printed ink started fading quickly. Some consumers additionally reported difficulties when trying to get support or correct mistakes on their custom items.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the vibrant colors,... See more

Order

Consumers find order experiences to be mixed, with many praising the quick, simple website design and helpful... See more

Quality

Clients share positive opinions on quality, consistently highlighting vibrant colors and top-notch materials.... See more

Delivery service

People report positive experiences with delivery service, often highlighting fast shipping times and orders... See more

Price

Customers had positive experiences with price, describing the costs as phenomenal and fair. Reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order and design. The bracelets themselves weren't quite the deep black that I had hoped for (it looks more navy); but that could be because I didn't choose the correct black (there are so man... See more

Rated 4 out of 5 stars

I did not get what I thought I ordered and could not see my order form to confirm that it was wrong. I reached out to the company to request to see what my order said, or have the situation corrected... See more

Company replied

Rated 5 out of 5 stars

Easy to build. Quick turn around. I loved the promotion that was going on at the time of my purchase. Buy 100 get 200 free. Worked amazing for us since we are using them to raise money for future se... See more

Company replied

Rated 5 out of 5 stars

Wristbands were perfect. I had ordered over 15000 two weeks before. Found out the school system inadvertently left off another 800 students. Notified on a Friday they needed them on Monday and orde... See more


Company details

  1. Fashion accessories shop

Written by the company

Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way. We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands. What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 39% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,271)

140 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The ink on the bracelets are coming off…

The ink on the bracelets are coming off on the ones we have given out already. Not sure if it's because we didn't get the embossed like we normally do, but the ink on those have been on and it has been a year so the new ones have been worn for less then a month and the words are gone.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

The ordering process was simple. I appreciate that you can view what your item will look like before ordering. I ordered the delay protection but even though there was a flight delay, it ended up arriving on time! I was very pleased with the product! The quality is great, and we were able to use a coupon to get even more wristbands for the price of less. I would order here again for my youth!

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I am always pleased with these products. I get to approve the design prior to printing, and they ship in a timely manner. I had an issue with the shipping of my latest order (address was incorrect and FedEx could not deliver), I contacted the company, and they quickly fixed the error so that I received the product in time.

15 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look