Easy to order and design. The bracelets themselves weren't quite the deep black that I had hoped for (it looks more navy); but that could be because I didn't choose the correct black (there are so man... See more
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Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way. We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands. What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.
Contact info
16107 Kensington Dr #172, 77479, SUGAR LAND, United States
- 877-488-2115
- support@wrist-band.com
- wrist-band.com
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Replied to 39% of negative reviews
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I use these wristbands at my Pickleball…
I use these wristbands at my Pickleball club, where we assign different colors for different times of the day. I’ve ordered them before and they always came neatly packaged in a box with each color separated, which made it very convenient.
This time, however, the bands arrived in plastic bags instead. The packaging ripped open quickly, and it makes harder to use during busy hours at the club. And some of those bands are so hard to separate, I hope future orders return to the boxed packaging for easier handling and storage.
GREAT QUALITY AND MATERIAL
GREAT QUALITY AND MATERIAL. VERY FAST DELIVERY TOO. THANK YOU
Ordering was easy
Ordering was easy, and the chat feature very helpful in answering my immediate questions. The pricing seemed fair, and our product arrived in plenty time for our use.
Ordering process was smooth
Ordering process was smooth, however, the final product did not match what we have asked for. our name was supposed to be displayed on the white part of the design.
Overall quality of the product for the…
Overall quality of the product for the price you pay. Lettering is already fading in less than a month of use. For almost 20$ a band I would think it would last a little longer.
Slow shipping
Although they state it was shipped, the courier has not yet received it. Also, we expected it a lot sooner. It was ordered 20 days ago. The event we were using it for has passed. Luckily it is something we can use in the future.
Outstanding product and turn around…
Outstanding product and turn around time was very quick
Would buy again!
The products are high quality and had a pretty quick turnaround time! The support was also great with proof edits and confirmation of details.
This was my 1st time ever use this…
This was my 1st time ever use this company and we absolutely loved the product. It came on time, and it was exactly what we designed. Five stars
10/10 would purchase again!!!
10/10 would purchase again!!!! These were so cheap!!! And they came in super fast! The bracelets are perfect. Exactly what I ordered. They seem to be of a high quality!
Fast and Easy
They were easy to design and shipped fast! The price was also great! Highly recommend!
It all started with the customer chat rep...
It all started with the chat customer service! I placed my order, but wasn't able to get the free 200. Freddy, my chat rep, was super easy to work with and figured it all out right away! My proofs came in great timing. My coozies and wrist bands came in great timing and they look amazing! Beautiful <3
Wrist-bands better than Expected!
Wrist-bands turned out great! First time ordering from Wrist-bands, custom process was eaay to use. We were able to use our logo for our church event, the wrist-band color and font looked amazing and fast shipping. Really happy with our product. Plus we were able to get 100 wrist-bands for free! Highly recommend!
Arrived Covered in Silver Glitter, Wrong Font Color, Multiple Smudges, & with Frayed Edges
I ordered wristbands that were supposed to feature a "gold glitter" font on a white band. Upon delivery, I noticed that the font was simply a standard gold color without any glittery effect. Additionally, there was a substantial amount of silver glitter on all the wristbands. Some of the bands also displayed black smudges, and I found that two of them had pink smudges inside. The wristbands also have "frayed" edges, which I assume indicates where they were meant to be cut. However, the overall appearance is quite sloppy. Given that we purchased 200 of these for a pediatric cancer initiative, I expected a higher quality product.
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