Wundagroup Reviews 1,455

Emma was very helpful and my experience with the company has been first class from start to finish.
I would definitely recommend them to friends and family

Emma was so helpful - we were on a very short timescale to turn this around in the final stages of renovation & she went above and beyond to get my design processed and ordered very quickly. Even when she was on holiday, her colleague Carleigh stepped in and answered all my questions and also helped get things pushed through quickly! Amazing job from both of them with brilliant customer service with regular updates & confirmation via email and phone. Both an asset to Wunda, fantastic job 👍🏻

Had a fantastic experience with Emma as my representative. She was very quick to get back to us regarding any queries and she's been so lovely and professional throughout the whole process. This made the whole process very smooth and pleasant! We can't wait to receive our underfloor heating system! We couldn't recommend Emma enough as she's been just brilliant.

Santa among others have been extremely helpful in planning and designing our wundafloor rapid response. Emails answered the same day. Haven’t installed the system yet, if it’s as good as the service from the staff, I have no doubt it will be exceptional. Thanks Ant howell

Great help from Emma and Diana at Wunda group who were able to make sense of an ever changing project. Look forward to working together again

Talia from wunda has been great from the start she meet us and showed us round the showroom at short notice she had good knowledge of the product we were interested in she had been on the ball all the way though and we took delivery of our rapid heat system today

Thanks talia

I went out for several quotes for my 3 zone wet underfloor heating project. All along from quotation the service and package from Wunda was so easy and straightforward. Nothing was too much trouble for them and they were always only a short phone call away. Combined with the fact that their quote was one of the lowest from all of the responses I obtained means you get brilliant service and value. So I would definitely recommend Wunda if you have an underfloor heating project. First class!

I’ve been a customer for nearly 2 years, each time I need advice help or support they have been great. I recommended when a product and customer service.

Emma and Luke showed us around explaining in detail how Wunda's Rapid Response Under Floor Heating system is planned; installed; works; tested; floor finishes that can be overlaid; comfort and control; helping us to make an informed decision. Their follow up e-mail and information was rapid.

We will be purchasing from Wunda without doubt. If only all companies demonstrated this level of excellent customer service.

Although we eventually went with a local supplier I couldn’t fault the contact and customer service we had with Wunda. Emma was knowledgeable about the products and extremely professional

Great support from technical team. Very smooth transaction, we got what we wanted as per our design there was no fuss to sell additional equipment's / controls etc.. which we did not prefer and they supported our decision although they are designers.

Ashish Trivedi

Great technical support from Shareen to help flush out my underfloor heating system, thank you.

Hello, not installed the floor yet, but service has been truly top notch from the start. Emma is a gem, polite, friendly and hard working

Couldn’t ask for more

We bought underfloor heating material from Wundagroup last year. They were recommended by a friend of mine and a reputable builder, Hanif Barlas. Their service was excellent. However, we were having underfloor heating for the very first time with a heat pump and the builder we used (not Hanif Barlas who is always busy due to his quality of work) was not as experienced as he should have been and we were sold the material we perhaps did not require but it is not Wundagropup’s fault as we should have known what was required. However, after a few months we retuned the unused material but their service on this occasion was also as excellent as it was when they sold the material to us. Overall excellent service but I would suggest you should know yourself as to what to order rather than totally relying on them. I would definitely recommend them.
Fida Chaudhary
Makka Solicitors Ltd

Great service, brilliant communication and easy to fit. Recommended.

Wunda don’t ship to the Republic of Ireland — but that was never the end of the story. They worked with me to arrange my own shipping, with a kind of quiet determination you rarely find in business. Their customer service was relentless, their tech support patient, rapid, responsive and precise. And the system itself? It’s like walking on a velvet cloud — we have it under engineered wood panels and also beneath concrete tiles, and both feel astonishing. A silent masterpiece beneath your feet. I couldn’t recommend it more.

This was an easy system to install, great support and quality products. A pleasure working with Wunda!

5 Stars – Fantastic system, easy to install, highly recommend!

We recently installed the Wunda Rapid Response®️ underfloor heating system in our home and couldn’t be happier. The system is exactly as advertised – efficient, responsive, and easy to install, even for DIYers like us!

The panels and pipework were straightforward to lay down, and everything felt well-designed and thought-out. While we did need a plumber at the end to connect it to our boiler, that part was simple and didn’t take long at all.

What really impressed us was how quickly the system heats up and cools down – it performs just like a traditional radiator but offers much more comfort and control. Rooms feel cosy in no time, and it runs at low water temperatures, so we’re expecting lower energy bills too.

The customer service from Wunda was excellent throughout – helpful, friendly, and responsive.

Overall, we’re really pleased with the product and the whole experience. Would definitely recommend Wunda to anyone renovating or upgrading their heating system.

From start to finish the lovely Codi made the entire experience a pleasure. She was always quick to respond no matter how banal my questions and was a font of knowledge when needed. Could not recommend more highly, all it takes now is for me to lay it!

Great product and great technical support. Was originally planning for plumber to install but became clear we were better off installing this ourselves throughout our barn conversion.