123Print Reviews 

6,156
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the ordering process and website user-friendly, making it easy to create and reorder custom products. Many people praised the high quality of the products, noting professional printing, vibrant colors, and overall excellent results, often arriving sooner than expected. However, some customers also noted issues with product quality, such as light, blurry, or misaligned printing, and cards with poor texture or creases. A few other people also felt that the online preview or proofing system did not accurately represent the final product, leading to unexpected results. Additionally, some reviewers experienced delays or issues with receiving their orders, with some packages arriving late or incomplete.

What people talk about most

Product

People report positive experiences with the product, often praising the high paper quality, perfect graphics,... See more

Order

Reviewers highlight positive aspects of order, often praising the easy and straightforward ordering process,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high paper quality, perfect graphics,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

User experience

Customers had positive experiences with the user experience, often describing the design, purchase, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The entire experience of creating and ordering business cards from 123Print.com is easy and quick. Over the last few years I've both reordered existing card designs and also ordered cards with up... See more

Rated 5 out of 5 stars

After receiving misaligned magnet they were quick to correct the issue so I can hand out the correct item. My biggest advice is make sure you asked got a proof to verify the product is what you want... See more

Rated 5 out of 5 stars

Fantastic customer support. My initial file contained a logo that was too small or too low res. The art department was patient with me as I submitted at least two more attempts to get it right (my err... See more

Rated 5 out of 5 stars

Having previously ordered our holiday cards from 123Print, all our logos were already there, so it made personalization very easy. Delivery is always fast. We have found 123Print to be very affordab... See more


Company details

  1. Prints and signs store
  2. Business-to-Business service
  3. Digital printing service
  4. Media company
  5. Office supplies shop
  6. Stationery shop

Information provided by various external sources

123Print is here to help small businesses get the same quality products as the big firms at a price you can afford. We have hundreds of designs and paper stock combinations to help you look great in print. We offer Business Cards, Postcards, Labels, Folders, Office Stationery, Car Magnets, Yard Signs and much more to help you network, promote and grow your business. We're also here for the everyday events with a wide variety of greeting cards, announcements and invitations which can be quickly and easily personalized. Good quality products, 100% satisfaction guarantee and fast shipping is 123 easy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6k reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(6,156)

141 reviews in the last 12 months

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Rated 5 out of 5 stars

Love my cards!

My card came out beautifully. It wouldn't have without the art department double checking on the images I had submitted. One had an ugly white border I wasn't aware of, and it would have ☆destroyed☆ the look of my card. But I got an email asking if I wanted it like that, I said no, and they fixed it right before it was ever printed. Awesome service and a great price.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Envelopes

The envelopes we received were printed and looked absolutely wonderful. Great experience in the overall order process, very easy and received in a very fast time frame.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

This is the 4-5 time I have used 123Print. Most recently, I had a wonderful experience with the help of design on my order. I will definatley use 123Print again.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

“Terrible Quality, Broken ‘Guarantee,’ and Months of Frustration”

Given that the company advertises a “satisfaction guaranteed” policy, I reached out immediately to request a refund. Despite clearly explaining the issues and my dissatisfaction, my request was denied. A guarantee should mean something, and in this case, it felt completely meaningless.

What followed was months of ongoing frustration. Communication with this company is incredibly difficult—there is no accessible phone number, and responses to emails are slow, inconsistent, or nonexistent. I was repeatedly told, starting in early February, that I would receive a credit. However, it took nearly three months and approximately ten follow-up emails on my part just to get any resolution.

As of April 18th, I was finally issued a credit—but only for $30, despite my original order totaling $80. This partial resolution does not reflect the extent of the issue or the time and energy I had to spend chasing a response.

Overall, this experience has been exhausting and extremely disappointing. Between the poor product quality, lack of accountability, and very difficult customer service process, I cannot recommend this company. Customers should not have to fight this hard to be heard, especially when a satisfaction guarantee is advertised.

I strongly urge others to think twice before ordering from 123Print.

27 January 2026
Unprompted review
123Print logo

Reply from 123Print

Thank you for providing your feedback, Marlene. We are constantly working at improving the customer experience, and appreciate you giving feedback. A 123Print representative will be reaching out to you shortly to get more details from you on your experience. We look forward to having the pleasure of providing you with a great experience for your marketing needs in the future. Please do not hesitate to reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or support@123print.com if we may be of assistance to you. We appreciate your business. Thank you, 123Print

Rated 5 out of 5 stars

Very nice cards

I was very happy with the birthday cards I recently ordered. The colors are very bright and the paper is of a nice quality. The online chat was very helpful to solve one area of the custom formatting that I was having trouble with. I recommend this company.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Needed Thank You Cards ASAP

We recently ordered thank you cards through 123Print for the Friends of Roswell Police, and the experience was fantastic from start to finish. The ordering process was incredibly easy to navigate, and we loved being able to upload our nonprofit's logo to create something that truly represented our organization.

The design options gave us plenty to work with, and the final cards looked sharp and professional...exactly what you'd want when expressing gratitude on behalf of our police department. Print quality was excellent, and we were impressed by how quickly the order arrived.

Whether you're a large organization or a small nonprofit, 123Print delivers a polished product without the hassle. We'll definitely be coming back for future print needs!

9 January 2026
Unprompted review
Rated 4 out of 5 stars

The cards were beautiful

The cards were beautiful. I would have just like a slightly larger font, which I will try to have the next time.

6 February 2026
Unprompted review
Rated 3 out of 5 stars

I love the printed product

I love the printed product. But every time I order greeting cards, I do not get enough envelopes to match the number of cards I ordered. I end up going to the store to buy more.

6 April 2026
Unprompted review
123Print logo

Reply from 123Print

Thank you for providing your feedback, Rebecca. We are constantly working at improving the customer experience, and appreciate you giving feedback. We will be reaching out to you shortly via email to discuss the matter. We look forward to having the pleasure of providing you with a great experience for your marketing needs in the future. Please do not hesitate to reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or support@123print.com if we may be of assistance to you. We appreciate your business. Thank you, 123Print

Rated 5 out of 5 stars

An overall good experience

Though the editing process was a little difficult, I got what I wanted and the ordering process was easy and the speed of getting my Post-it Notes was fast and the produce was as I wanted it.

23 March 2026
Unprompted review
Rated 1 out of 5 stars

I was not happy with the way my napkins turned out.

I was not happy with the way some of my napkins turned out. I paid over $200 for my order so I was expecting much better quality. 2 of my designs had a solid blue background. When I got my order, the blue background had white lines running through it! It looked like the printer had run out of ink. I was surprised they would send me an order like that after paying so much. The order also took a very long time. My wedding is now in 36 days so I dont think I have time to get better ones from somewhere else. Very disappointed

18 March 2026
Unprompted review
123Print logo

Reply from 123Print

Thank you for providing feedback on your recent order with us, Sarah. We are constantly working at improving the customer experience, and appreciate you giving feedback. A 123Print representative will be in touch with you shortly to review your concerns. We appreciate your business, and look forward to having the pleasure of providing you with a better experience. Please do not hesitate to reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or info@123print.com if we may be of assistance to you. We appreciate your business. Thank you, 123Print

Rated 5 out of 5 stars

I had a last minute change with the…

I had a last minute change with the delivery address and the customer service was able to have it changed very quickly. I also received confirmation via email. I was very appreciative of the professionalism of the staff.

11 March 2026
Unprompted review

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