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123Print Reviews 

6,156
•
TrustScore 4.5 out of 5

4.5

Prints and signs store
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Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the ordering process and website user-friendly, making it easy to create and reorder custom products. Many people praised the high quality of the products, noting professional printing, vibrant colors, and overall excellent results, often arriving sooner than expected. However, some customers also noted issues with product quality, such as light, blurry, or misaligned printing, and cards with poor texture or creases. A few other people also felt that the online preview or proofing system did not accurately represent the final product, leading to unexpected results. Additionally, some reviewers experienced delays or issues with receiving their orders, with some packages arriving late or incomplete.

What people talk about most

Product

People report positive experiences with the product, often praising the high paper quality, perfect graphics,... See more

Order

Reviewers highlight positive aspects of order, often praising the easy and straightforward ordering process,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high paper quality, perfect graphics,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

User experience

Customers had positive experiences with the user experience, often describing the design, purchase, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The entire experience of creating and ordering business cards from 123Print.com is easy and quick. Over the last few years I've both reordered existing card designs and also ordered cards with up... See more

Rated 5 out of 5 stars

After receiving misaligned magnet they were quick to correct the issue so I can hand out the correct item. My biggest advice is make sure you asked got a proof to verify the product is what you want... See more

Rated 5 out of 5 stars

Fantastic customer support. My initial file contained a logo that was too small or too low res. The art department was patient with me as I submitted at least two more attempts to get it right (my err... See more

Rated 5 out of 5 stars

Having previously ordered our holiday cards from 123Print, all our logos were already there, so it made personalization very easy. Delivery is always fast. We have found 123Print to be very affordab... See more

Company details

  1. Prints and signs store
  2. Business-to-Business service
  3. Digital printing service
  4. Media company
  5. Office supplies shop
  6. Stationery shop

Information provided by various external sources

123Print is here to help small businesses get the same quality products as the big firms at a price you can afford. We have hundreds of designs and paper stock combinations to help you look great in print. We offer Business Cards, Postcards, Labels, Folders, Office Stationery, Car Magnets, Yard Signs and much more to help you network, promote and grow your business. We're also here for the everyday events with a wide variety of greeting cards, announcements and invitations which can be quickly and easily personalized. Good quality products, 100% satisfaction guarantee and fast shipping is 123 easy.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(6,156)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I need help with placing images and the…

I needed help with placing images, and the service rep was awesome.
Considering it was all handled via text messages, they understood exactly what I needed, and my project was 100%.
Thank you very much.
Look forward to more in the future.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied customer every time

Satisfied customer every time! Each order is done precisely as requested and if any issues they address the quickly and accordingly. Very happy to use this company to meet our business needs.

3 September 2025
Unprompted review
Rated 1 out of 5 stars

I asked for the back of the card to be…

I asked for the back of the card to be blank and it wasn’t!

9 September 2025
Unprompted review
123Print logo

Reply from 123Print

Thank you for providing your feedback. We are constantly working at improving the customer experience, and appreciate you giving feedback.
We will need an order # or email address to help locate your order so we can rectify the situation.
Please reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or support@123print.com and provide that information and we can assist to you. We appreciate your business. Thank you, 123Print

Rated 1 out of 5 stars

The print on the envelopes is so light…

The print on the envelopes is so light that they are not really usable. It looked fine on the screen when I designed and ordered them so I don’t know why they are so light.

1 September 2025
Unprompted review
123Print logo

Reply from 123Print

Thank you for providing feedback on your recent order with us. We are constantly working at improving the customer experience, and appreciate you giving feedback. A 123Print representative will be in touch with you shortly to review your concerns. We appreciate your business, and look forward to having the pleasure of providing you with a better experience. Please do not hesitate to reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or info@123print.com if we may be of assistance to you. We appreciate your business. Thank you, 123Print

Rated 5 out of 5 stars

I have been a customer of 123Print for…

I have been a customer of 123Print for many years. Custom Christmas cards have been purchased each year since 2015 with address labels purchased occasionally. The quality of the products is excellent and the prices are appropriate for the quality.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

My husband loves the notes!

My husband loves the notes I designed for him so it's great when I just need to go back into my account and re-order when he runs low. Very easy to design originally!

24 August 2025
Unprompted review
Rated 5 out of 5 stars

Best labels ever

I've been using 123print labels for over 15 years! Good value & reliable! And every so often they give you a ten dollar off coupon, which is great!! Highly recommend them & their products!
From Texas

20 August 2025
Unprompted review

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