123Print Reviews 

6,156
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the ordering process and website user-friendly, making it easy to create and reorder custom products. Many people praised the high quality of the products, noting professional printing, vibrant colors, and overall excellent results, often arriving sooner than expected. However, some customers also noted issues with product quality, such as light, blurry, or misaligned printing, and cards with poor texture or creases. A few other people also felt that the online preview or proofing system did not accurately represent the final product, leading to unexpected results. Additionally, some reviewers experienced delays or issues with receiving their orders, with some packages arriving late or incomplete.

What people talk about most

Product

People report positive experiences with the product, often praising the high paper quality, perfect graphics,... See more

Order

Reviewers highlight positive aspects of order, often praising the easy and straightforward ordering process,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high paper quality, perfect graphics,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

User experience

Customers had positive experiences with the user experience, often describing the design, purchase, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The entire experience of creating and ordering business cards from 123Print.com is easy and quick. Over the last few years I've both reordered existing card designs and also ordered cards with up... See more

Rated 5 out of 5 stars

After receiving misaligned magnet they were quick to correct the issue so I can hand out the correct item. My biggest advice is make sure you asked got a proof to verify the product is what you want... See more

Rated 5 out of 5 stars

Fantastic customer support. My initial file contained a logo that was too small or too low res. The art department was patient with me as I submitted at least two more attempts to get it right (my err... See more

Rated 5 out of 5 stars

Having previously ordered our holiday cards from 123Print, all our logos were already there, so it made personalization very easy. Delivery is always fast. We have found 123Print to be very affordab... See more


Company details

  1. Prints and signs store
  2. Business-to-Business service
  3. Digital printing service
  4. Media company
  5. Office supplies shop
  6. Stationery shop

Information provided by various external sources

123Print is here to help small businesses get the same quality products as the big firms at a price you can afford. We have hundreds of designs and paper stock combinations to help you look great in print. We offer Business Cards, Postcards, Labels, Folders, Office Stationery, Car Magnets, Yard Signs and much more to help you network, promote and grow your business. We're also here for the everyday events with a wide variety of greeting cards, announcements and invitations which can be quickly and easily personalized. Good quality products, 100% satisfaction guarantee and fast shipping is 123 easy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(6,156)

141 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A quality product and an easy-to-use online interface

The entire experience of creating and ordering business cards from 123Print.com is easy and quick.

Over the last few years I've both reordered existing card designs and also ordered cards with updated designs. They always come out looking great.

I will absolutely continue to use 123Print for my business cards!

6 August 2025
Unprompted review
Rated 1 out of 5 stars

I noted i was unsure about the bleed…

I noted i was unsure about the bleed area and that i wanted my logo flush in the upper left corner. The envelopes arrived looking ridiculous with a space all the way around the edge of the envelope.

1 August 2025
Unprompted review
123Print logo

Reply from 123Print

Thank you for providing feedback on your recent order with us. We are unable to locate this order number that you referenced in our system but we certainly want to help you rectify this situation. Please reach out to us to provide the email address that was used on the order using one of these contact methods listed below. You may call us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or email us at info@123print.com or use our live chat feature on our website. We appreciate your business, and look forward to having the pleasure of providing you with a better experience.

Rated 1 out of 5 stars

They sent the wrong order of envelopes…

They sent the wrong order of envelopes the first time. I asked them to please overnight the second order since it was urgent to get the envelopes and it was their mistake and they couldn't overnight the shipment, and the second order arrived with a very low quality self adhesive.

Not ordering from here again.

3 August 2025
Unprompted review
123Print logo

Reply from 123Print

Thank you for sharing your feedback. We’re truly sorry for the initial mix-up with your envelopes and the inconvenience this caused. We understand how important it was for you to receive the correct items quickly, which is why we reprinted and shipped your replacement order via Next Day Air.

We also regret that the self-adhesive quality did not meet your expectations, and we’ll be reviewing this with our production team to ensure our products consistently meet our quality standards.

We appreciate your business, and look forward to having the pleasure of providing you with a better experience. Please do not hesitate to reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or info@123print.com if we may be of assistance to you. Thank you, 123Print

Rated 2 out of 5 stars

The ordering process was seamless and I…

The ordering process was seamless and I was able to update my logo quickly. Unfortunately, when we received the envelopes late last week, they were fairly blurry, were not the correct color of red, and looked like the green was coming through the black font.

25 July 2025
Unprompted review
123Print logo

Reply from 123Print

Thank you for providing feedback on your recent order with us. We are constantly working at improving the customer experience, and appreciate you giving feedback. A 123Print representative will be in touch with you shortly to review your concerns. We appreciate your business, and look forward to having the pleasure of providing you with a better experience. Please do not hesitate to reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or info@123print.com if we may be of assistance to you. Thank you, 123Print

Rated 4 out of 5 stars

Card stock and printing were good…

Card stock and printing were good quality. Only improvement would be to identify separate jobs within same order. I had 2 sets of identical looking rack cards printed with different QR codes. There was no packaging or paperwork included to indicated which box was which job.

24 July 2025
Unprompted review
Rated 2 out of 5 stars

I was disappointed at the size of the…

I was disappointed at the size of the printing on my address labels. The screen in which I ordered them showed much larger print. When they arrived, the printing was tiny almost hard to read.

2 July 2025
Unprompted review
123Print logo

Reply from 123Print

Thank you for providing your feedback Terri. We are constantly working at improving the customer experience, and appreciate you giving feedback. A 123Print representative will be reaching out to you shortly via email to better understand how you hoped the Labels would look like. We look forward to having the pleasure of providing you with a great experience for your marketing needs in the future. Please do not hesitate to reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or support@123print.com if we may be of assistance to you. We appreciate your business. Thank you, 123Print

Rated 5 out of 5 stars

Stellar experience!

Excellent customer care, quality products, superb sense of integrity.

At every level, and for many years, 123 print stands out.

One call provided every detailed need I conveyed and when delivery was tracked but nothing was to be found, they shipped it again for free. How unusual is that?

You won’t regret giving them your business or look for anywhere else for your printing needs again.

30 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look