Zero after-sale support
Short:
I suspect they sell refurbished devices, and once something goes wrong, they simply stop responding.
Long:
I bought my Brink 400 WTW from them at a price about 10–20% lower than other shops. At first, they were very friendly and helpful. Since day one, the unit occasionally tripped our circuit breaker, but we couldn’t figure out why.
Recently it started happening more often, and we finally discovered that water was getting into the unit during heavy rain and causing it to trip the breaker.
I’ve tried contacting them several times, but they never respond.








