1blu Reviews 252

I already cancelled my contract with 1blu AG in May 2025 (i.e. about a year ago) via the customer portal and confirmed the cancellation through the required link within the deadline. Despite this, I am still receiving invoices to this day.

Multiple attempts to contact them by email have gone unanswered. During a phone call, my issue was not resolved - instead, the call was simply terminated unilaterally.

This is not a professional or reliable way to handle customers or contract cancellations. I cannot recommend this provider and would advise others to be cautious.

Ordered hosting with a domain name but turns out domain name is not inclusive.

Phoned the helpdesk; this is a horror!

Agent was rude and speaking to me in a very hostile manner.

These people are dodgy in my view; stay the hell away!

Can only repeat the sentiment of other negative reviews. Their piece of crap "vserver" (I would never call it that) managing system "VIRTUOZZO" has so many limitations. Missing kernel modules (e.g. br_netfilter) which result in for example docker swarm not working. Their FAQs say "you can do everything with your vserver"... ya right...

This is the worst hosting provider i have ever dealt with! I have been forwarded to them by UnityMedia for a one year free hosting package with some basic features. I have reached out to them to cancel this 2 weeks before the year ended but they claim i need to send this ONE MONTH before it ends, or it's not possible to cancel the billing for the WHOLE NEXT YEAR!! So i had an invoice of 34EUR. Few days later, they send me an invoice of 38EUR because they could not bill my payment method for the first 34EUR, so they increased it by 4EUR...
This company uses ripoff strategy to take your money, absolutely crap. AVOID AT ALL COSTS, EVEN FREE PACKAGES!