The item came within the timeframe expected. The item was in stock, although my local store was unable to get in my size, so they seem to stock adequate variety of sizes. The item comes beautiful... See more
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1ère Avenue is a family-run Canadian boutique dedicated to exceptional client care and a personalized shopping experience for more than thirty years. As an official retailer of Joseph Ribkoff and other renowned designers, we proudly offer a curated selection of contemporary fashion that blends craftsmanship, comfort, and sophistication. Whether shopping online or visiting our boutique, clients enjoy attentive guidance from a team that values honesty, expertise, and style. Our flagship boutique features two floors of garments and accessories, with private fitting rooms designed for comfort and confidence. Whether you are searching for everyday essentials, eveningwear, or pieces for special occasions, our associates are here to help you discover silhouettes that make you feel your best. Our online experience mirrors the care found in-store, offering fast shipping, responsive customer service, and detailed product information to support a seamless shopping journey from start to finish. 1ère Avenue est une boutique familiale canadienne qui se consacre à un service client exceptionnel et à une expérience d’achat personnalisée depuis plus de trente ans. Détaillant officiel de Joseph Ribkoff et d’autres designers réputés, nous proposons une sélection soigneusement choisie de pièces contemporaines alliant qualité, confort et élégance. En boutique ou en ligne, chaque cliente bénéficie d’un accompagnement attentionné et d’une expertise sincère. Notre boutique s’étend sur deux étages de vêtements et d’accessoires, avec des cabines d’essayage privées conçues pour offrir confort et tranquillité. Que vous recherchiez des essentiels du quotidien, des tenues pour une occasion spéciale ou un look signature, notre équipe est là pour vous guider. En ligne, nous offrons une expérience fluide, un service client réactif et une livraison rapide pour vous accompagner à chaque étape.
6890 Saint Hubert, H2S2M6, Montreal, Canada
No recent history of asking for reviews
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Replied to 88% of negative reviews
Typically replies within 2 weeks
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The sweater coat arrived in a few d as us after ordering in. It was packaged was packaged beautifully.. it had the return postage if needed to be returned. I love the sweater coat it kit perfect. Thank you. Great price it was on sale.

Reply from 1ère Avenue
Great service first class
Delighted with my purchase

Reply from 1ère Avenue
The items I purchased were beautiful and fit perfectly!!! Customer service was excellent and items were shipped via FedEx and arrived quicklly and beautifully packaged and ready to wear - right out of box!

Reply from 1ère Avenue
I ordered two dresses in the same style from 1ere Avenue - one black and one blue. Each arrived separately at different times - the black one first. The return period for this store is 14 days. I became ill and was unable to return the black dress on time. They agreed to give me store credit for it. I delivered the blue dress to the post office within the 14-day return timeline for a full refund. To my horror, today I checked my email and a message told me that the store was giving me CREDIT - NOT A FULL REFUND - for the blue dress that I returned on time! This store in 100% unprofessional and possibly 100% unethical. If they don't sort it out, I will apply for a charge back with my credit card company! Also, when I went into my customer account with 1st Avenue, I was horrified to see that instead of my name on the customer icon, was the word "scabies." What?

Reply from 1ère Avenue
I’ve placed several online orders with 1er Avenue Boutique, and each time the website showed that the item was in stock. However, after waiting for updates, I had to call to inquire about my order status — only to be told that the item was actually out of stock and my order was canceled. This has happened multiple times, and it’s extremely frustrating and disappointing.
If items are not available, they should not be listed as in stock. The lack of communication and unreliable inventory makes the online shopping experience very poor. I will no longer be ordering from this boutique unless they significantly improve their online service and accuracy.
Easy to order and an extremely fast delivery. Their clothing is always beautifully packed.
The High-waisted Formal Trousers I ordered are lovely and fit wonderfully.
Easy Peasy! First time ordering from this store. I’ve been to the retail location multiple times but having moved out of province makes it a lot harder to do. Love the selection and how easy it was to find the right size the first time around. Also loved the videos showcasing the clothes that n real women with “normal” body types. Makes it easier to decide if you’ll like the piece or not. Will definitely do this again. Fast, efficient and, oh so fashionable. Thanks 1ere Avenue!
My order arrived quickly and I was happy that everything was provided in the package if I should need to make a return. This is a smart and efficient way to ship items and guarantees that I will be a repeat customer!
I did not receive the dress that I ordered so it is a bit weird sending me an email asking me if I like my product!
Good thing there was good communication through text and email and the dress box was left on the front step in the pouring rain. No attempt to put it between the doors. Could have been a disaster is I wasn’t able to pop back home immediately as the box and tissue paper was black and the dress was pink. Glad I was able to save it from getting soaked.
Thank you for the follow up and the help with my orders , this was really appreciated.
Very happy with the item I ordered and how fast it arrived!
It was easy to order; the item came quickly and it was wrapped and packaged beautifully.
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