The connectivity is just as good as EE but the cost is considerably less and European roaming is included as standard. The transfer was seamless. I would have given 5 stars but I think 1p mobile coul... See more
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Company details
Written by the company
We were formed with the purpose of providing a straightforward mobile tariff that offers great value for money to low and medium phone users. It's our mission to provide low cost calls, texts and data without asking people to commit to lengthy contracts or buy restrictive bundles which can lead to additional charges. With no contract to sign, no credit checks and the option of keeping your number, we are on a quest to save you money by offering the UK's cheapest PAYG mobile tariff.
Contact info
Equinox House, Oriel Court, GU34 2YT, Alton, United Kingdom
- 03333442278
- penny@1pmobile.com
- www.1pmobile.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 1 week
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Really great experience signing up and…
Really great experience signing up and transferring number
Im a very low user 1p is the best
Im a very low user and 1p mobile is ideal for me top up £10 every 120 days no more wasting monthly payment for using about 200 mb of data a month and paying for a package that is a money waster
Stupid pointless meaaages in the middle of the night!!!!!
Messaging me at 4am in the morning with a request for feedback is never going to be a good idea! What kinda feedback do you expect after waking me up needlessly???????
Unauthorised payments taken
Used to be good. Unauthorised payments taken from bank account. Rude customer service. Moved to LEBARA.
Very confusing pricing structure
Very confusing pricing structure. I was with them for just over a month on what I thought was a £15/50gb a month plan...I spent over £61 in that time...not sure how though partly the issue was 1p treating Ireland as a foreign country when other people companies don't (living in Northern Ireland a lot of of time is spent in the south). (Was previously with Sky on their 40gb month deal and NEVER used more data.)
Excellent price on one of the best networks in the UK
Excellent value on one of the best networks in the UK. No contract, just a regular recurring payment I can cancel any time I like (but I won't be doing that any time soon)
Unauthorised payment taken just like other recent reviewers
Like some recent reviewers, an unauthorised top-up of £10 has been taken from my account. I have not set up auto-top up, have not been using it for over a year and suddenly they have just taken money from my account.
Joining 1p Mobile - my experience
It's early days only a week in but process to join was simple, good choice of tariffs. Easy to port number over and so far signal is good.
Excellent value and signal what more could you ask for!
My Dad is so pleased with his 1p mobile sim. His previous network had no signal in his house and had to go outside to make a call.. not helpful if you are elderly, not feeling well and its raining. He now can get signal anywhere in his bungalow and it has improved his experience of mobile phones enormously. Thank you. If my network let's me out of the last few months of my contract I will certainly be joining 1p!
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Easy and Quick
Customer service
Customer service, answered straight away,. Pleasant polite and new her job.
Highly recommended on EE sim card
Signal generally miles better than EE
Easy
It was such an easy transition from my previous provider to 1p mobile. They took care of everything and kept me informed every step of the way.
£6 well spent!
Ordered this sim for my sons watch it was easy to set up and easy online account management, only £6 per month bargain!
Overall a pleasant experience
Overall a pleasant experience with smooth transition from the old supplier to 1p Mobile, better signal and faster internet speeds, better coverage of areas previously poor.
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