End of an Era ! Been using 2checkout from 15 years and finally they start charging $500 monthly which leads to close this business. During service there were many times we face issues like sometimes A... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It seemed to be a major problem for you to confirm that you received my subscription payment, I made payment twice as I did not receive confirmation that you received payment.i therefore request a ref... See more
Company replied
Third partybiller for JAY'S MARKETPLACE/2 Olive Salad.. I never received product ordered, Jays Marketplace never answered phone-calls, had to dispute the charge with my credit card company and they w... See more
Company replied
Have given an improved rating as they now provide the option to delete your card details, hopefully it will stay that way!
Company replied
Company details
Written by the company
The all-in-one monetization platform that maximizes your revenues and makes global digital sales easier.
Contact info
817 Broadway, Suite 1100, 10003, New York, United States
- onlinereviews@2checkout.com
- www.2checkout.com
3.0
Average
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful ad sorted my problem in a…
Very helpful ad sorted my problem in a flash.
16 February 2026
Unprompted review
Reply from 2Checkout
Thank you for your kind review, Johnny! We're glad to hear we helped you sort out the issue. Reach out to us anytime if you need further help!
Dont use this company
Dont use this company - they are theives. Enroled me for a yearly renewal when I didn't ask for it and practically impossible to cancel it.
14 February 2026
Unprompted review
Reply from 2Checkout
Hello Peter!
We appreciate you taking the time to review our services and we apologize for any inconvenience you may have experienced.
Could you please send us the email address used when the order was placed at support@2checkout.com?
We'll gladly assist you in sorting this out! Looking forward to hearing from you!
Well understanding and was able to help…
Well understanding and was able to help with my issue
12 February 2026
Unprompted review
Reply from 2Checkout
Thanks for sharing your experience, Aaron! We're happy we were able to sort things out for you!
they respond quickly regarding with my…
they respond quickly regarding with my refund
11 February 2026
Unprompted review
Reply from 2Checkout
Kanri, we really appreciate your review and are glad we could assist swiftly with your refund!
good contact and experience
I made a request to delete an email address that is no longer active, because I am charged twice on my bank account.
I am waiting for the seller’s response to be refunded.
I hope that my request will be accepted. good contact with the hotline .
11 February 2026
Unprompted review
Reply from 2Checkout
Thank you for your kind review! We’re glad to hear you had a good experience with our support team. If you need anything else in the meantime, we’re here to help.
They got back to me by asking some…
They got back to me by asking some questions about my business, I answered all to then not only be left with no response but also put in their marketing newsletter...
5 February 2026
Unprompted review
Reply from 2Checkout
Hello,
Thank you for reaching out to us.
We apologize for the inconvenience you have experienced. Could you please send us an email at supportplus@2checkout.com and provide us with your merchant ID or website, for us to be able to identify your account? One of our experts will reach out to you in case additional information will be needed.
Looking forward to your email!
This is a fraudulent operator that…
This is a fraudulent operator that misleads the customer when trying to cancel subscriptions. Do not trust under any circumstances.
9 February 2026
Unprompted review
Reply from 2Checkout
Hi there! We appreciate you taking the time to review our services and we apologize for any inconvenience you may have experienced.
Please note that we have send you a more detailed email.
We kindly advise you to check it and reply if you need further assistance. We'll gladly assist you in sorting this out! Looking forward to hearing from you!
Very calm and helpful.
4 February 2026
Unprompted review
Reply from 2Checkout
Hello Susan,
Thank you so much for the kind words! We are thrilled to hear you are pleased with our service and appreciate your feedback!
Great service
Great service. Processes orders quickly.
Does refunds quickly and assists with tax refunds and invoices within hours.
1 February 2026
Unprompted review
Reply from 2Checkout
Hello Christian,
Thank you for your thoughtful feedback! We are glad to hear our prompt support and solutions meet your expectations.
Thank you for sharing your experience!
Absolutely unprofessional and disappointing.
Absolutely unprofessional, greedy almost scammy. I made s purchase for my son, they took the money out my card, but places the order on hold, then told me I needed to prove I owned the card, which I did proved via ID and credit card statement, and has not received any updates. Each time I email, it's the same lies that my case is being prioritized by their risk department team. It's been almost two weeks now of this being "prioritized". I've requested a refund, nothing. This is a waste of time and money. It's truly disappointing.
Any business using them, you should think twice from purchasing, sorry to say.
28 January 2026
Unprompted review
Reply from 2Checkout
Hello Felix,
We appreciate you taking the time to review our services, and we apologize for any inconvenience you may have experienced.
Please note that we have sent you a more detailed email.
We kindly advise you to check it and reply if you need further assistance.
We'll gladly assist you in sorting this out!
Looking forward to hearing from you!
Needs Better Faster Better Support
The problem was resolved, but it should not have taken about a month. The company needs to improve its support and make it easier to contact them.
15 January 2026
Unprompted review
Reply from 2Checkout
Hello Henry,
We appreciate you taking the time to review our services, and we apologize for any inconvenience you may have experienced.
Could you please send us the email address used when the order was placed at support@2checkout.com? We'll gladly assist you in sorting this out!
Looking forward to hearing from you!
data thief, scam
I created an account on this 'data thief' site, and they rejected my application and blocked my access. I can't create another account with the same email address, I can't log in, I can reset my password but I still can't access it. This despicable company, which reviewed and rejected my application in a few hours, hasn't responded to my emails for 3 days. I will now check the payment machines in physical stores and refuse to pay if it's Verifone. Verifone and 2checkout are definitely low-quality companies to be avoided.
14 January 2026
Unprompted review
Reply from 2Checkout
Hello!
We appreciate your feedback in our services.
Our company reviews all applications based on the products and services being sold, as well as 3rd party background information collected during the application process.
After further review of your website, we have determined that we are unable to support your business at this time. Please know there are many factors taken into consideration when an account is reviewed. Any of these may, in and of itself require us to decline service.
We can certainly understand your disappointment given your account being declined and we regret that we are unable to meet your business needs and wish you the best of luck in the future.
Please be advised that due to the fact that your application was declined, you cannot login to your account anymore.
Thank you again for your interest.
Using only because no choice
Using only because no choice as they are Bitdefenders payment channel. Customer service useless when our (fully up to date) card didn’t effect our renewal. After we finally resolved the issue and payment was made, they sent an email telling us again that payment had failed.
29 December 2025
Unprompted review
Reply from 2Checkout
Hello!
We appreciate you taking the time to review our services, and we apologize for any inconvenience you may have experienced.
Could you please send us the email address used when the order was placed at support@2checkout.com?
We'll gladly assist you in sorting this out!
Looking forward to hearing from you!
Avoid this company for any online…
Avoid this company for any online payments. They allow payments to be taken and the product not delivered and then refuse any refund, this company allows online theft
2checkout are useles in every aspect, they have cancelled my subscription to a product that I never asked to be cancelled,
reply to 2checkout reply
yes you have sent me emails but even that has been messed up by support and now I am back in the same position as 1 month ago. This is shocking low-level service
30 November 2025
Unprompted review
Reply from 2Checkout
Hello Spencer,
We appreciate you taking the time to review our services, and we apologize for any inconvenience you may have experienced.
Please note that we have sent you a more detailed email.
We kindly advise you to check it and reply if you need further assistance.
We'll gladly assist you in sorting this out!
Looking forward to hearing from you!
Great people, great service
Have worked on several initiatives with members of 2Checkout and am always pleased with their professionalism and responsiveness. We always feel supported by their staff from running a project to needing on-the-fly help with their agents.
15 December 2025
Unprompted review
Reply from 2Checkout
Hello Phillippe,
Thank you for the kind feedback! We’re delighted to hear that our team’s professionalism and responsiveness have supported you across your initiatives.
We truly appreciate your trust and look forward to continuing our partnership.
We had some ongoing issues that needed…
We had some ongoing issues that needed to be addressed ...I really appreciate the 2checkout partnership and specifically Iana's personal effort and ownership of our the needed enhancements. I am very confident that the flow recommendations and resolution of requested corrections will allow for smoother transactions and happier end users and reseller partners moving forward!
16 November 2025
Unprompted review
Reply from 2Checkout
Hello Werner,
Thank you for the thoughtful feedback! We truly value our partnership and are glad we could address the challenges together. We’ll be sure to pass along your kind words to Iana; your confidence means a lot to us as we continue supporting smoother transactions ahead.
Reply from 2Checkout
Hello Eleanor,
We are happy to hear that your issue was resolved! We truly appreciate your trust in us.
Wishing you a wonderful day!
Useless af
They let you fill form after form, with very sensitive data and then show a popup that business is not supported. no explanation. Idiots
9 December 2025
Unprompted review
Reply from 2Checkout
Hi there,
We're sorry to hear about your experience and appreciate you taking the time to share this feedback. The onboarding flow is designed to assess business information as early as possible, but we understand how frustrating it can be to reach the end and find out that your business type isn’t supported.
We’d really like to take a closer look and clarify the reason for the message you received. Please reach out to us at supportplus@2checkout.com with your business details, and our team will be happy to assist you directly.
Thank you for giving us the opportunity to improve.
2Checkout
It's a scam
It's a scam. They send emails to request billing details and photo ID, which is illegal. DON'T GIVE THEM ANYTHING! SCAM, FRAUD, PHISHING ALERT!!!!
7 December 2025
Unprompted review
Reply from 2Checkout
Hello Ruxandra,
We appreciate you taking the time to review our services, and we apologize for any inconvenience you may have experienced.
We have verified our records, and your payment has been reversed on 2025-12-07.
We appreciate your time and thank you very much for your understanding!
After being a member with them for…
After being a member with them for decades they randomly terminated our affiliate account and refused to reinstate and never said why. I have indeed e-mailed. We're Koingo Software.
5 December 2025
Unprompted review
Reply from 2Checkout
Hello,
Thank you for reaching out to us.
We apologize for the inconvenience you have experienced. Could you please send us an email at supportplus@2checkout.com and provide us with your affiliate ID or website, for us to be able to identify your account? One of our experts will reach out to you in case additional information will be needed.
Looking forward to your email!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.