2Checkout Reviews 

Zero Star, Or Minus

2Checkout's old name is Avangate Inc. This company has serious billing issues. Since June, we were charged four times 74.36 dollars for a one year Bitdefender anti virus program. But no service was ever provided. We are using another company now.

We tried to resolve this issue, but the customers service were extremely poor. This experience raises serious concerns about how their customers are treated. Consumers should be cautious, and we hope this company should be reviewed by the authorities.

about 3 months till now and they didn't refund my money and they kept sending me invoices with random numbers and fake details....
so they are scamming manually...
to know more about my experience, read my old reviews...

Great service, used by years and highly recommended.

I had a terrible experience with 2Checkout (now Verifone). I opened an account and was in the middle of completing the registration process, but they suddenly deactivated it without any warning or reminder. When I contacted support, they simply told me the system had automatically deactivated my account because I “didn’t finish in time” — even though it was never active or live.

Instead of helping me reactivate or continue the process, they just sent me a generic message telling me to contact another email address. No real assistance, no flexibility, and no clear instructions were ever provided.

This kind of unhelpful and automated response is unacceptable for a company handling financial services. Definitely not recommended if you’re looking for a professional and responsive payment processor.

The new owners are not good.

I applied for a 2Checkout (Verifone) merchant account for my brand GIORDAY LLC (Wyoming), but my application was rejected without any specific explanation. I wasn’t even given the chance to provide my LLC or EIN details — the system blocked me too early.

When I attempted again with all preparations done, including a registered LLC and domain email, your team repeatedly sent the same canned reply, simply saying “we regret to inform you,” without offering any real reason or guidance.

2Checkout needs to move beyond these generic regret messages and start showing fairness and transparency in their review process. Please don’t just regret — do the responsible deed instead.

After two long years of working with 2Checkout and building my SaaS business from scratch, they terminated my account without any warning or explanation. No red flags, nothing.

They claim:
"Please be informed that your account was closed on 30th September. A notification of this was sent to your registered email address."

But I never received any notification from their site. My business has been severely affected because I trusted them.

To any business relying on 2Checkout.com — think twice. They don’t value loyalty, and they don’t care about the damage they cause. One email can wipe out years of hard work.

My company, Conic Solutions, develops SaaS platforms and launches innovative startups that provide services to end users. Still, my application with 2Checkout was rejected twice within seconds, without any explanation.

I am well aware that 2Checkout is not the only payment gateway provider in the world, but such behavior is simply unacceptable and highly unprofessional. Perhaps in the future the company will change its approach, but rebranding or new marketing cannot fix the lack of transparency and professionalism.

For now, my rating is -1.

Have given an improved rating as they now provide the option to delete your card details, hopefully it will stay that way!

If I could give zero I would. I thought I was purchasing winxvideo-ai. I paid for lifetime subscription. I downloaded the link, installed and it was nothing but an advertisement for a product I already purchased. I contacted customer support which is totally useless and provided no help but said I needed to contact digiarty.com for customer support. I contacted digiarty and they said I need to register with a number they gave. No one is listening. I can't register a product I didn't receive. I've requested a refund, exhausted myself explaining what is happening to no avail but to be put in their insanity loop. I googled them and discovered numerous people claiming they are a scam. 2checkout should be ashamed working with scammers. Now they have my credit card info. What new fresh hell awaits me I fear.

Great experience overall! The company provides excellent service and really cares about its customers. Everything worked smoothly, communication was clear, and I felt supported throughout the process. Highly recommended!

Service Is bad because i send many time request i never get any response is this company ?

We were looking for a new payment gateway for our 5-year business. We tried to subscribe to 2checkout services.

First, we sent an email asking the basic stuff. Thjey replied with "we've carefully reviewed your enquiry and you're welcome to subscribe to our services".

So we created an account, started to enter our information and then suddenly a message "your application has been rejected".

Thing is, I had not yet even submitted the application. As written above the business is 5 years old and steady, server hosting in Japan, nothing special...

Financial institutions never give an explanation for their decision so I didn't even try to ask the reason.

I then started receiving some marketing emails for their services, for which they rejected my application. I tried to delete my account, but no such option. I then reached out to their support asking to delete my account, and I was served with a copy of the GDPR policy while saying "we have the right to keep your info for xx years".

ok then, just forget it I replied. Just don't send me junk email.

Not 1 hour later, I receive a welcome email to their services... I reached out to their support once again to once again ask to stop sending me junk email and inform them they looked ridiculous, and was told "nonono your application has been rejected, we understand you must be frustrated but it's like that".

What the.... ?

They tell you you can subscribe but quickly reject you.
They reject you before you submit the application.
They keep your info and send you junk emails.
Their support is just plain rude.
They look dumb and from the 5th dimension.

Don't lose your time with them. They're useless.

In continuation to my recent warning regarding DoYourClone: 2Checkout, the payment agent in DoYourClone's fraudulent software sale to me, recently wrote me an email, stating that DoYourClone had initiated a reimbursement of my purchase and that "we recommend contacting your bank directly for further assistance" !!! There are no words to describe this other than that 2Checkout are obviously complicit with DoYourClone and are contributing to perfecting the fraud on their behalf, as not a cent of reimbursement ever reached my bank account. AVOID AT ALL COSTS, these are FINANCIAL FRAUDSTERS and THIEVES !!!

I bought the wrong item and immediately I email customer service and said my code wasn't working and they replied you bought the wrong program. But, on my invoice it said GO, I've asked multiple times for a refund and 5 email no.. declined ... How, WHY,??? No one can answer that question. I just wanted the GO version and could someone swap it for the GO and not the converter and again declined. Never did i use that code for the converter too
Poor customer service

Please never ever waste your precious time with this company, first they will ask for very lengthy detailed documentations to open an account with them, maybe some may provide those documentations while other most of the people dont even qualify to get their accounts open because they cant provide those documentations. However if somehow even someone does get their accounts opened. They will hold their hard earned money for several weeks when first payout about to happen as an excuse to see if chargeback dont happen. Their payout method is very crappy they hold your money and give you that after a while not immediately. Their customer service is the most pathetic i have ever seen on this whole planet. Very Trashy they are in every aspects. Lastly out of blue from nowhere they will also terminate your account without giving any proper reason just being lame. I WANT AN ANSWER WHY MY ACCOUNT WAS TERMINATED, GIVE ME THE VALID REASON??? May god unleash hell upon this company. I really pray that they go out of business soon.

Got the same "We regret to inform you that we are exercising our right to terminate your 2Checkout merchant account, for ID ...., company ...., effective September 30, 2025".
The account was registered back in 2009 when it was Avangate, with NO chargebacks, complaints, issues, ANYTHING within all these years.
And now this unexpected acc closure without disclosing any reasons, etc.
My real feedback about them cannot be published here because it will be banned, shortly - it is VERY negative. It is not how the business must be done.
It is a shameless sunset of this "company".

UPD: No contacts from them despite they said so here in the response. Instead, I contacted them and received a templated answer - "We're sorry, but go away from us" with no explanations.
Avoid them!

2checkout is SCAM!

We are using 2checkout since 2018. With ZERO CHARGEBACK!!

Now this scammer sending mail notice that account is going to close within 180 days!!

"We regret to inform you that we are exercising our right to terminate your 2Checkout merchant account, for ID XXXXXX, company XXXX XXXX, effective September 30, 2025."

Avoid loosing money with Verifone scam, 2co AKA 2checkout

I've been a merchant with 2Checkout for several years with a spotless record — zero chargebacks and full compliance. Yet, out of the blue, I received a vague email stating:

“We regret to inform you that we are exercising our right to terminate your 2Checkout merchant account, for ID XXXXXX, company XXXX XXXX, effective September 30, 2025.”

This came without any prior warning or explanation. I went through an exhaustive onboarding process where I was required to submit an excessive amount of documentation — every detail was thoroughly verified.

To those currently using 2Checkout: don’t wait until the same thing happens to you. Find another payment processor, and once you're set up, request account closure at 2Checkout.

Extreme scammers. I purchased a Zemana Antilogger subscription through their website. It's been a few days, and even though they sent me payment confirmation, they still haven't delivered the product (i.e., the license key). Furthermore, communication is poor. They barely respond to messages. Avoid them completely. Never buy anything through them!