2Checkout Reviews 

They suspended my account without explanation reasons and, in fact, stole my money, saying that they need to hold it for 180 days!
They don't have any right to hold MY money!
It's a financial scam!
It's a crime!!!
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You can see that they answered that they didn't steal, but just held my funds for 180 days to protect themselves! Held my money without my permission!
Just imagine that you come to your bank to withdraw your money from an account, and they say - you know what, we are decided to hold your money for a half year, so go away and come in 6 months!
Isn't this a fraud?!
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You're using MY money for FREE without my permission and without paying me any interest for 180 days, and you are saying that this is standard, and you're sorry!???
I don't need your sorry!
Give me my money back, fraudsters!
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Hmmm, protect my account?!
It is your account! It was your unexplained decision to suspend it! I didn't ask about that! Thus, you protect yourself by using MY money without my consent!
And I'm sure you have already lost much more money, because of this review. Such actions from your side scare away a lot of your potential clients!

So-so. It is one of the literally couple of payment processors still working with my country.
But CMS integration module is glitchy and did not update for years.
I stopped using them after they became Verifone, but now they insist on at least minimal transactions time to time to keep the account live.
OK. I enabled them again on my site. Couple months of more or less correct operations, and payouts are frozen for 'verification purposes' with the note 'You can still accept payments'. Ahaha. I saw exactly the same pattern with another processor about 6 years ago, and lost more than $3000 in the end. So, NO. I'll not accept any payment anymore until you release my current balance, and I hope that you'll do this within promised 21 days, and even after that I'll still consider this as a bad experience, since you have opportunity to conduct your verifications without restricting accounts.
Update from 26.06.2025: the funds are released. Thank you.
Update from 30.06.2025: LOL. The account is restricted again, and no even any explanation message received.

I sent them an email as per their instructions, to request a refund for a product that wasn’t delivered. The email was rejected by the email provider. What kind of crap is that? Looks to me like the work of scammers. Update: I received a response within hours asking for the email address I used when I made the purchase, but no link for the reply. If I had been able to contact them through the email they provided, I wouldn’t have needed to write the original review. Ann again, I try to send an email with my email address and the email can’t be delivered. They obviously are not a legitimate business.

Don't waste your money with 2checkout.
They claim to not find my account, yet I can sign into my account.
Software was purchased and it was not revealed that this company interacts with 2checkout until the order has been processed.
Asking for a refund (the same day) only gets ignored by 2checkout.
With issues about other software 2checkout tells me to go back to the software company. The software company tells me to deal with 2checkout. Bottom line is that neither company wants to help - they only want your money.
So, check online for companies that process payments with 2checkout and stay away from them. That includes malwarebytes, bitdefender, drivereasy, drivermax, and many others.
If you purchase any software where 2checkout processes payments - proceed with extreme caution.
For me, I've cancelled some nice software, that I'd like to have, but will not be associated with 2checkout.
Life is better!

Of course 2checkout says to contact them so it appears to the world that they actually care and that something will be done.
WRONG!
2checkout ignores responses, but others believe they are taking care of matters.
WRONG!
2checkout, like I said earlier, only wants your money and their customer support ignores concerns.
STAY AWAY FROM THIS COMPANY as they are full of lies and excuses - if you even hear back from them.

They do not deserve even 1 star, the worst company in support ever! We tried to work with them but they rejected our application WITHOUT telling the reason, they said they can't discolse LOOOOOOOL, in my decades of work, i never came accross of such company response, be tranparent and tell the reason so as people can fix, We are happy we were not able to proceed as we discovered their rating reviews is 2.0!!!! I dont recommend working with such company!

Additional note after their below reply;
Their reply is AS ALWAYS; COPY PASTE, you will never understand anything from their message. For those who love to waste their time and efforts, this company is the address. I found the best company in payment gateway who reply custom reply and tell you the EXACT issue, check Paddle, they are super amazing.

We purchased a software that didn't meet expectations and requested a refund under a 30-days money-back guarantee. 2Checkout didnt forward the refund request to their supplier until we requested an update and by then the 30 days guarantee was breached, which caused the supplier to deny any refund.

2Checkout denies any resposibility and just refers to the supplier, even though we had no previous contact with the supplier.

Stay far away from this company!

They discriminate based on nationality, place of birth, and skin color

My profile was rejected solely because I was born in Russia — despite the fact that I haven’t lived there for over 10 years, and my registration was submitted on behalf of my European company.

Unfortunately, this is not the first case of discrimination and double standards. Many Western companies still feel free to violate both local and international laws, openly discriminating against people based on factors such as nationality, place of birth, and skin color.

I sincerely hope that 2Checkout faces a billion-dollar fine for its discriminatory policies.

Update from 15.06.2025

In addition to discrimination based on place of birth, 2Checkout blatantly violates data protection laws. I asked them to delete my personal data 3 or 4 times. They completely ignore these requests.

And yet, to register an account, they demanded around 120 kilograms of confidential documents — passports of the founders, residence permits, driver’s licenses, company documents, and other important papers.

Their response below is 100% false and just a formal excuse. The real reason for the refusal is pure discrimination, as there is simply no other explanation! Our company has existed for almost 10 years and has a flawless reputation, operating in an absolutely transparent and fully legal industry.

I strongly advise extreme caution before deciding to share your data and documents with them.
A 2-star rating says a lot, I think. It's a pity I forgot to check this counterparty again before registering.
2checkout (Verifone Payments BV) - is a terrible company that openly and maliciously violates Dutch and European law.

Ive been a client for many years. I greatly appreciate their service!

I've been using 2Checkout since 2019 to sell software plugins internationally, and my experience has been very positive overall.

The platform is stable and reliable for handling global transactions, and their interface is clear and easy to work with.

Recently I needed to update the homepage address associated with my account, and while it's a protected field that requires verification, their financial operations specialist guided me through the process and completed the update correctly.

Support was responsive and helpful — a solid experience from start to finish.

Highly recommended for independent developers and digital product sellers.

Issues resolved thank you

Never work with this company, bypass them. They will still steal your money after the withdrawal auto-renewal is canceled.

Service is great.
Please note that 2Checkout does not accept VISA and Mastercards as payment methods for our company as a result we lose many customers and sales! This is BAD.
Recently is also seems as if their consultants have difficulty reading and understanding as everything needs to be explained twice.

I am trying really hard to end my subscription with BitDefender. There is no way of deleting my card. WTF is going on?

I’ve been a 2Checkout (now Verifone) customer since 2018. Everything used to work smoothly — until recently.

I contacted support on April 19, 2025 after my account was suddenly restricted and payouts were frozen. It took 10 days to receive a reply, and even then, I was left without a real solution.

The quality of service has dropped significantly. Support is extremely slow, and it feels like long-time customers are no longer valued.

With service like this, it’s easy to see why people are moving away from 2Checkout.
Very disappointing experience.

Fast response, good price and good products.

I spent my time for registration and activate account and after this they just switch my account off, as I understand by previous reviews here. What problem with them? Never see payment solutions company like this

Very Poor Company
I purchased from a retailer who uses 2 checkout merchant services. I have been waiting for a refund that the retailer submitted to 2Checkout for more than 90 days. If you are a retailer and use 2Checkout merchant services you may risk ruining your customer reputation and losing customers like me forever. Thankfully, I used AMEX so I am able to recover my refund!

I contacted billing after I discovered that I was billed twice for the same product. I had a one year subscription and 10 months later was informed that subscription had ended. I promptly paid again.
2 months later I was again informed that my subscription had ended. That time was consistent with the original purchase one year earlier.
I called billing and was told that the second purchase was for a different product even though I read the description to him. His reply was "is there anything else I can help you with?"

I've used 2Checkout's payment services for over 10 years without any issues — it used to be a great company. However, recently they sent me a termination notice on the same day, without any prior warning.

This sudden action gave me no time to prepare or switch to another payment provider, causing unnecessary stress and disruption to my business. I find this approach very unprofessional.

If you're considering using their services, be aware that they can take abrupt actions without notice. I can no longer recommend them, especially if you value stability and predictability in your business operations.