H&S Travel & Tours Reviews 105

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

HS TRAVEL & TOURIST LIMITED TOOK MY MONEY TO GET ME A FLIGHT TICKET & DIDN'T DELIVER. THE AGENT WHO CALL HIMSELF VIJAY KUMAL PROMISED TO REFUND THE MONEY. SINCE 7 DAYS AGO, HE HAS STOPED ANSWERING MY... See more

Rated 5 out of 5 stars

Very good service provided by H&S and I felt comfortable dealing with them. Armaan was very patient and couteous and I think he looked up a number of options for me. I wouldnt say I got the best disco... See more

Rated 5 out of 5 stars

H&S team does an excellent job. They are friendly and suggest good deals on air fare. Sarita and Leo are excellent employees. I have been booking tickets since 2016, even my colleagues does with the... See more

Rated 1 out of 5 stars

I wish there is a zero star rating if I can choose. Due to covid travel restrictions I had to cancel my parents return tickets an year ago and have been contacting them for partial refund ever since.... See more

Company details

  1. Travel & Vacation

Information provided by various external sources

One of the today’s most important industries is air travel, and this is something we have dedicated ourselves to improving. For many, we know the process of traveling worldwide can be difficult and confusing, so we sought to remedy this. We wanted to establish a trustful and helpful company that would allow us to ease the many difficulties there can be when booking flights. H&S first came to be in 2004 in Jersey City (N.J) by one of the founders having over twelve expert years of experience in the Travel and Airline industry. Since then we are proud to have grown as a team of dedicated and hardworking men and women.


Contact info

2.9

Average

TrustScore 3 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

A BIG SCAM COMPANY, RUN AWAY!

HS TRAVEL & TOURIST LIMITED TOOK MY MONEY TO GET ME A FLIGHT TICKET & DIDN'T DELIVER. THE AGENT WHO CALL HIMSELF VIJAY KUMAL PROMISED TO REFUND THE MONEY.
SINCE 7 DAYS AGO, HE HAS STOPED ANSWERING MY CALLS & REFUSED TO REFUND MY MONEY.

30 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. Guys if they scammed you'll then call your bank and tell them for chargeback. Your money will be transferred to you'll within few days. Don't call These cheats . Only your Bank can help you'll if you'll are scammed.

15 July 2025
Unprompted review
Rated 1 out of 5 stars

Scam and cheating

I had bad experience with this travel agent today. I had paid 914 pound in order to book an tickets, After money transferred, person name called Ali blocked me in wats up and normal call. please do not approach this agency anymore. I made a complaint against them, Be careful. they are cheaters

18 June 2025
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with MAK ( H &S) Travel Agency, and I can confidently say that they provided an exceptional travel planning experience. From start to finish, their team member called MAK demonstrated professionalism, expertise, and a genuine passion for creating memorable travel experiences.

MAK ( Agent Name )is super star and well experienced with enough knowledge in Trave booking world.

Thx
Ashok

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Dear Armaan, I hope this message finds you well. I wanted to express my heartfelt gratitude for the exceptional customer service you provided during my recent travel arrangements. Your attention to detail, prompt responses, and willingness to accommodate my preferences made the planning process seamless and enjoyable.

Thank you for going above and beyond to ensure everything was perfect. Your efforts are truly appreciated, and I look forward to working with you again for future travel plans.

Warm regards,
Shah Family

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Best travel agency

Awesome guys. No matter how many questions you have or how many times you change, they are simply awesome. No matter who you deal with, they wre good. This is my 2nd time to buy international tickets with them, will keep continuing to go with them in future. I highly recommend them to all. This time i deal with Armaan and he's been very helpful. Keep up the good work guys.

30 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Armaan was very helpful. Got the tickets without any issues. would definitely recommend to family and friends.

2 September 2023
Unprompted review
Rated 4 out of 5 stars

I have booked flight tickets with H&S…

I have booked flight tickets with H&S travels several times. I had really good customer care experience with Margarett. I should appreciate her patience and the way she is dealing the customer and the way they followup is outstanding. They always find good deals compared to other websites/dealers. Thanks Margarett helping me out and giving me outstanding deal.

16 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, especially Margaret.I brought ticket from USA to Vijayawada . Ask for Margaret to buy the ticket. I do not like other staff and their service.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Go to Travel Agency

I'm a frequent traveller and always book my flights through them. They have very knowledgeable and customer oriented agents like Armaan and Leonu trying to assist you with best deals. Their 24 round the clock support is huge plus.

24 February 2023
Unprompted review
Rated 5 out of 5 stars

Very good overall experience

Response is always prompt timely.
Gives good ticket options.
Armaan has been a great help. Worked with him for getting some tickets having complicated connections. Armaan and JP and all the team was very helpful to process new tickets/cancellations/getting refunds etc.
This was the second time I got the tickets from H&S Travels

3 February 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look