2nd City Gas Plumbing and Heating Services Reviews 

77
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Excellent customer service from James and brilliant work by Chris who replaced my old leaky toilet and enclosed cistern with no fuss. Great company - would recommend.

Rated 5 out of 5 stars

I had the nightmare of a leaking boiler on a Friday night. Saturday morning I rang 2nd City and an engineer came out promptly and replaced the filling loop. No mess, no fuss, courteous and efficie... See more

Rated 1 out of 5 stars

Mom, 87 years old, disabled, requiring 24 hour care. Needed her downstairs toilet, which had come loose at the base to be fixed. Mom can only use ground floor facilities. James the supervisor ! decide... See more

Rated 5 out of 5 stars

We needed an emergency plumber yesterday as our shower was leaking into the hall. Within half hour Matthew arrived. He assessed what was needed and went to collect a replacement shower tray. He ca... See more

Company details

  1. Plumber
  2. Hot water system supplier

Information provided by various external sources

2nd City Gas, Plumbing & Heating Ltd is one of Birmingham’s leading plumbing companies. For comprehensive plumber services, call us on 0800 587 3136.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

77 reviews

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4.3

All reviews

(77)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Great work!

An engineer came within a couple of days to have a look at our system, diagnosed the problem, and arranged a new combi boiler for the following week. The two fitters that came were clean, efficient, friendly and did a great job. Very pleased, thanks a lot. Prithvi in Harborne.

19 October 2021
Unprompted review
2nd City Gas Plumbing and Heating Services logo

Reply from 2nd City Gas Plumbing and Heating Services

Thankyou for your review.
if we can be of assistance in the future please do not hesitate to contact us.

Rated 5 out of 5 stars

Fitting of mixer tap shower

Mitchell and Connor supplied and very skillfully fitted my mixer tap shower and bath panels. Very polite and professional and very clean in tidying up and disposing of package rubbish. I would certainly recommend them.

11 August 2021
Unprompted review
Rated 5 out of 5 stars

Big Up for Adam & Mitchell

Very professional company and workforce!
I totally recommend their services.
Great job, quick, and reasonably priced.

3 August 2021
Unprompted review
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Reply from 2nd City Gas Plumbing and Heating Services

thank you for your kind words i will let Mitchell and Adam know if we can be of any assistance in the future please do not hesitate to contact us .

Rated 5 out of 5 stars

Excellent

Excellent, experienced service and very personable staff. I’ve used them before and will definitely use them again.

30 June 2021
Unprompted review
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Reply from 2nd City Gas Plumbing and Heating Services

THANK YOU FOR YOUR KIND REVIEW

Rated 5 out of 5 stars

Mitchel and Connor did a great job on…

Mitchel and Connor did a great job on my bathroom,very polite and always smiling,Thankyou second City,I will be using you again!

28 May 2021
Unprompted review
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Reply from 2nd City Gas Plumbing and Heating Services

thank you for your kind words i will let Mitchel and Connor know if we can be of any assistance in the future please do not hesitate to contact us .

Rated 5 out of 5 stars

Excellent

Excellent, friendly service from SEAN. Came on time, knew straight away what was wrong and fixed it without any hassle. Left the palce clean and tidy. We are very happy!

23 April 2021
Unprompted review
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Reply from 2nd City Gas Plumbing and Heating Services

THANK YOU FOR YOUR KIND REVIEW

Rated 5 out of 5 stars

Nathan did a fantastic job!

Nathan did a fantastic job. It’s wasn’t the easiest of jobs by any means, but he sorted it with patience and perfection. Nathan is one of the best workmen we’ve EVER come across. Very polite and such a lovely guy. A credit to 2nd City Plumming!

12 March 2021
Unprompted review
Rated 5 out of 5 stars

Skilled

Skilled, efficient and friendly -- did an excellent job replacing a defunct boiler. House now warm and comfortable. Very pleased with work done.

10 March 2021
Unprompted review
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Reply from 2nd City Gas Plumbing and Heating Services

THANK YOU FOR YOUR KIND REVIEW

Rated 5 out of 5 stars

New Boiler installation.

Excellent service. Engineers arrived on time and work completed timeously in a clean and efficient manner. No mess, no fuss just old fashioned and pleasant, efficient service by Dan and Ed. Many thanks guys.

3 February 2021
Unprompted review
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Reply from 2nd City Gas Plumbing and Heating Services

THANK YOU FOR YOUR KIND REVIEW

Rated 5 out of 5 stars

Booked these guys after a friend’s reccomendation

Booked these guys after a friend’s recommendation as I was in trouble with a backed up waste pipe. The lads arrived when they said they would and got on with unblocking my mains drain after quickly identifying the problem location. Can’t speak highly enough about the efficiency of the boys and the well mannered attitude and professionalism of the staff from first contact to work completion. 👏🏾👏🏾

28 January 2021
Unprompted review
Rated 5 out of 5 stars

Called these guys out ,arrived on time…

Called these guys out ,arrived on time and did an efficient job on my boiler ,highly recommended, will be using them again in the future .

27 January 2021
Unprompted review
2nd City Gas Plumbing and Heating Services logo

Reply from 2nd City Gas Plumbing and Heating Services

Thank you for your kind review.

Rated 5 out of 5 stars

Boiler trouble

Had problem with my boiler phoned 2nd city and they sent engineer out same day .
Dan the engineer polite and very helpful found the problem within minutes and sorted it and looked to make sure everything els was ok great service would recommend and not a bad price either very happy thanks Dan

20 January 2021
Unprompted review
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Reply from 2nd City Gas Plumbing and Heating Services

Thank you for your kind review

Rated 5 out of 5 stars

kind and quick service for a boiler…

kind and quick service for a boiler replacement excellent engineers fitted within 24 hours very covid safe working
a great big thankyou to mark robert and mitchell very happy thanks and god bless

25 November 2020
Unprompted review
Rated 5 out of 5 stars

2nd City, but always 1st choice for me!

It's no secret that as a repeat customer of '2nd City', I am always happy to voice my experiences using these guys. Once again, the incredible services I receive and remain confident that I will continue to receive, I will personally vouch for, as this Plumbing, Heating and Gas contractor firm are second to none when I (Construction Project Manager) have the need for fast acting, reliable, efficient, fairly priced, professionalism. A genuine pleasure to have on my site. Clean and Tidy work, aligned with following the task specifications in detail thanks to the behind scenes office team, all assist me well in maintaining my project programme milestone dates/times.

Thanks again to all at 2nd City - 1st class service, EVERYTIME!..

15 November 2020
Rated 5 out of 5 stars

First time we used the company

First time we used the company. Fast, efficient service. Engineer - Dan (Covid safe PPE) was very helpful in explaining the process of removing old boiler & installing new one. He also removed an old gas fire, sealing & making safe pipe work. Would definitely recommend the company.

24 October 2020
Unprompted review
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Reply from 2nd City Gas Plumbing and Heating Services

Thank you very much for your kind words. If we can be of any more help in the future please do not hesitate to call.

Rated 5 out of 5 stars

Our hotwater tap problem

This was the first time we used the Company and had excellent service. The problem with the hot water system turned out to be difficult to find but Rob persevered and succeeded brilliantly.

We were very pleased with how 2nd City performed and can recommend them. We shall be happy to use them again if the need arises.

21 August 2020
Unprompted review
2nd City Gas Plumbing and Heating Services logo

Reply from 2nd City Gas Plumbing and Heating Services

Thank you very much for your kind words. If we can be of any more help in the future please do not hesitate to call.

Rated 5 out of 5 stars

Drain problem solved

Sean came out and found the problem to the blocked drain.
Great communication and expertise.
Would strongly recommend.
Thank you so much

19 August 2020
Unprompted review
2nd City Gas Plumbing and Heating Services logo

Reply from 2nd City Gas Plumbing and Heating Services

Thank you very much for your kind words. If we can be of any more help in the future please do not hesitate to call.

Rated 5 out of 5 stars

Removal and replacement of old waste pipe

First time using this company extremely pleased with the work carried out, would use again.

12 August 2020
Unprompted review
2nd City Gas Plumbing and Heating Services logo

Reply from 2nd City Gas Plumbing and Heating Services

Thank you very much for your kind words. If we can be of any more help in the future please do not hesitate to call.

Rated 5 out of 5 stars

Quality service, much cheaper than home serve

I had the nightmare of a leaking boiler on a Friday night.
Saturday morning I rang 2nd City and an engineer came out promptly and replaced the filling loop.
No mess, no fuss, courteous and efficient service. They respect social distancing guidelines if you’re worried about Coronavirus.
The quote for the job was almost three times cheaper than home serve.

24 June 2020
Unprompted review

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