Excellent customer service from James and brilliant work by Chris who replaced my old leaky toilet and enclosed cistern with no fuss. Great company - would recommend.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had the nightmare of a leaking boiler on a Friday night. Saturday morning I rang 2nd City and an engineer came out promptly and replaced the filling loop. No mess, no fuss, courteous and efficie... See more
Mom, 87 years old, disabled, requiring 24 hour care. Needed her downstairs toilet, which had come loose at the base to be fixed. Mom can only use ground floor facilities. James the supervisor ! decide... See more
We needed an emergency plumber yesterday as our shower was leaking into the hall. Within half hour Matthew arrived. He assessed what was needed and went to collect a replacement shower tray. He ca... See more
Company details
Information provided by various external sources
2nd City Gas, Plumbing & Heating Ltd is one of Birmingham’s leading plumbing companies. For comprehensive plumber services, call us on 0800 587 3136.
Contact info
Court Oak Road 433, B32 2DX, Birmingham, United Kingdom
- www.2ndcitygasplumbingandheating.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can recommend
A speedy response to my call. Sean was efficient and knowledgable and got the job done and might I add with a smile. Thank you.

Reply from 2nd City Gas Plumbing and Heating Services
I have used 2nd city regularly over the…
I have used 2nd city regularly over the last 15 years.
They have replaced a boiler , fitted a new fireplace , and carried out countless other plumbing jobs at my property and my wife’s business premises.
I would wholeheartedly recommend Mark and James (owners) and their professional workforce to any other householder or business owner.
Their kind manner and attention to detail is to be congratulated.
Ray Gibbins

Reply from 2nd City Gas Plumbing and Heating Services
Robert and the team at 2nd city was on…
Robert and the team at 2nd city was on time and very informative great work guys.

Reply from 2nd City Gas Plumbing and Heating Services
Great service and price.

Reply from 2nd City Gas Plumbing and Heating Services
The best plumbing service throughout…
The best plumbing service throughout the black country and Birmingham - highly recommended.
Dave Cox

Reply from 2nd City Gas Plumbing and Heating Services
Lost hot water and heating.
Lost hot water and heating on Tuesday evening due to failed expansion tank. Contacted 2nd City who fitted a new tank and restored service by the following evening. Bearing in mind this is a very busy time of year for plumbing services, I am highly delighted with the speedy and excellent service I received and recommend 2nd City to anyone requiring plumbing services.

Reply from 2nd City Gas Plumbing and Heating Services

Reply from 2nd City Gas Plumbing and Heating Services
Excellent service
Excellent service. Very efficient. Engineers are very friendly, helpful and polite. Would definitely recommend this company to friends, family and others.

Reply from 2nd City Gas Plumbing and Heating Services
Very Professional Company would highly…
Very Professional Company would highly recommend them for all plumbing needs.

Reply from 2nd City Gas Plumbing and Heating Services
The only company I use for plumbing and heating work!
I’ve used the 2nd City team for over 15 years. I own a number of rental properties and they manage all the plumbing and heating issues that arise, have done boiler replacements and also a drainage issue I had in my own property. I wouldn’t and couldn’t go anywhere else. They are decently priced and always try to come out the same day where possible. I totally recommend their services.

Reply from 2nd City Gas Plumbing and Heating Services

Reply from 2nd City Gas Plumbing and Heating Services
Good job done 👍
Had 2nd city come round to my shop to fix a leak in the toilet
Great job, quick, and reasonably priced.
Highly recommend

Reply from 2nd City Gas Plumbing and Heating Services
Great service
2nd City installed a new central heating system for us and we couldn’t fault them, excellent service, friendly professional staff and a reasonable price.
Would definitely recommend

Reply from 2nd City Gas Plumbing and Heating Services
Maguire Jackson...
Maguire Jackson...
Good time responses, job is booked in and engineer always gives feedback if job cannot be done there and then. Quotes submitted if need be.
Friendly happy team ! Would recommend.

Reply from 2nd City Gas Plumbing and Heating Services
Honest and reliable service

Reply from 2nd City Gas Plumbing and Heating Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







