360 Company Formations Reviews 

436
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, appreciating the smooth user experience for setting up and registering their new businesses quickly. Many people note that the entire online procedure is efficient and straightforward, helping them complete registrations without unnecessary complications. Some reviewers were not happy with communication issues, long waiting periods, and severe delays in processing. Customers experienced significant difficulties reaching support by phone and faced frustratingly slow response times when asking important questions via email. Several users mentioned that nobody answered their calls, leaving them feeling completely ignored during the setup phase.

What people talk about most

Service

People report ambiguous experiences with service, reflecting sharply contrasting opinions among reviewers.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting simple websites and quick... See more

Response time

Customers had negative experiences with response time, frequently reporting extreme delays and communication... See more

Customer communications

Reviewers highlight negative aspects of contact, expressing deep frustration with unreachable phone lines and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It has been two weeks since I have paid and applied for the VAT, no information has been provided from you. I have tried contacting you over the email and have had no response at all. Update: I hav... See more

Company replied

Rated 4 out of 5 stars

quick and easy to get my company registered so I can start my company earning for me.

Company replied

Rated 5 out of 5 stars

I use 360 formations every time I set up a company. Easy to use, very competitive price wise and always easy to contact with any queries

Rated 5 out of 5 stars

Great company. Simple to use website, quick to set up, process completed within a couple of days.


Company details

  1. #32 of 32 best companies in Business and IT Consulting agency

Written by the company

360 Company Formations have over 10 years experience registering over 10,000 limited companies in the UK. We pride ourselves on great customer support and easy to use software to help you form your UK company.


Contact info

3.7

Average

TrustScore 3.5 out of 5

436 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 1 month

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3.7

All reviews

(436)

61 reviews in the last 12 months

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Rated 5 out of 5 stars
360 Company Formations logo

Reply from 360 Company Formations

Hi Ivy, thank you so much for your kind words — it really means a lot! We're delighted you had a great experience with us and we look forward to helping you again in the future. 😊

Adam

Rated 1 out of 5 stars

360!!! Keep well clear!!!

Chose 360 to support me setting up ltd company 5 days ago. Paid all inclusive package £109.
Emailed them to check on my application/registration process....NO REPLY!!
Will seek further support from FCA if no resolution given from 360
FCA
The Financial Conduct Authority (FCA) regulates financial services in the UK to protect consumers, maintain the integrity of financial markets, and promote competition. It sets standards for financial firms,
investigates misconduct, and takes action against firms that fail to meet their obligations,

22 September 2025
Unprompted review
360 Company Formations logo

Reply from 360 Company Formations

Dear Gail,

We’re sorry to hear about your concerns. We’d like to clarify that your order was processed and completed once we received the required information in response to our Anti-Money Laundering (AML) request. As per our response to your emails, we can confirm a reply was sent within three working hours. These checks are a standard legal requirement, and we’re unable to proceed until they’re fulfilled.

Kind regards,

Adam

Rated 4 out of 5 stars

SCAM with fake reviews

This is thee most unprofessional company in the whole of England. There's literally, none , customer service. I filled in all the forms myself, made 49 pounds payment and to date I've had one email after hounding them. UPDATE: Finally came through as my application was an accepted. Thank you but work in your customer service.

31 August 2025
Unprompted review
360 Company Formations logo

Reply from 360 Company Formations

Dear Gail,

We’re sorry to hear about your concerns. We’d like to clarify that your order was processed and completed once we received the required information in response to our Anti-Money Laundering (AML) request. As per our response to your emails, we can confirm a reply was sent within three working hours. These checks are a standard legal requirement, and we’re unable to proceed until they’re fulfilled.

Kind regards,

Adam

Rated 5 out of 5 stars

I received very prompt response…

I received very prompt response whenever I wanted info. Efficient service always

3 September 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Mavani,

Thank you so much for your kind words! We’re delighted to hear you found our service efficient and our team responsive. It’s always great to know our efforts are appreciated.

Best regards,

Adam

Rated 1 out of 5 stars

Took too long to reply to anything.

Took too long to reply to anything.
No reply to phone calls.
Took days to reply to emails.
Mail was uploaded extremely late resulting in delays from HMRC and a lot of issues with them.
Had to change registered address to sort everything out.
Would not recommend.

4 April 2025
Unprompted review
Rated 1 out of 5 stars

Avoid …

Tried to form 2 companies carried out neither request no response by phone or email now having to take legal action to recover the money avoid at all costs total crooks

20 July 2025
360 Company Formations logo

Reply from 360 Company Formations

Hello Matilda,

I think there may be an error with your records. Your company was formed on the 25th of April 2025.

If you need further information please email us at sales@360companyformations.co.uk

Kind regards,

Adam

Rated 5 out of 5 stars

Great service

Great service. 360 formed my company with ease! Would use again.

31 May 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Jaki,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 1 out of 5 stars

It took them 17 days to complete my…

It took them 17 days to complete my order. After a week, I requested to cancel the service 3 times and they did not respond. I hired another company formation company and they completed my order and ID check within 10 minutes!

20 May 2025
360 Company Formations logo

Reply from 360 Company Formations

Hello James,

Thank you for your review.

Your order was placed on the 7th May 2025 and incorporated on 19th of May 2025.

There were two reasons for the delay.

1) There was a delay in you sending your ID and Proof of address.

2) The company was rejected by Companies House as the wrong jurisdiction was entered. You tried to register a company in England and Wales with a NI address.

Once this was resolved your application was approved the next day.

Many thanks,

Adam

Rated 5 out of 5 stars

excellent Service

excellent Service

19 May 2025
360 Company Formations logo

Reply from 360 Company Formations

Hello,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 1 out of 5 stars

I can't get in touch with them

I can't get in touch with them, they don't answer their emails - I'm concerned about having been scammed

15 May 2025
360 Company Formations logo

Reply from 360 Company Formations

Hello Lisa,

We have not received any emails from your registered email address since we submitted your VAT application.

Please could you resend to sales@360companyformations.co.uk

Kind regards,

Adam

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