360 Company Formations Reviews 

437
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, appreciating the smooth user experience for setting up and registering their new businesses quickly. Many people note that the entire online procedure is efficient and straightforward, helping them complete registrations without unnecessary complications. Some reviewers were not happy with communication issues, long waiting periods, and severe delays in processing. Customers experienced significant difficulties reaching support by phone and faced frustratingly slow response times when asking important questions via email. Several users mentioned that nobody answered their calls, leaving them feeling completely ignored during the setup phase.

What people talk about most

Service

People report ambiguous experiences with service, reflecting sharply contrasting opinions among reviewers.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting simple websites and quick... See more

Response time

Customers had negative experiences with response time, frequently reporting extreme delays and communication... See more

Customer communications

Reviewers highlight negative aspects of contact, expressing deep frustration with unreachable phone lines and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It has been two weeks since I have paid and applied for the VAT, no information has been provided from you. I have tried contacting you over the email and have had no response at all. Update: I hav... See more

Company replied

Rated 4 out of 5 stars

quick and easy to get my company registered so I can start my company earning for me.

Company replied

Rated 5 out of 5 stars

I use 360 formations every time I set up a company. Easy to use, very competitive price wise and always easy to contact with any queries

Rated 5 out of 5 stars

Great company. Simple to use website, quick to set up, process completed within a couple of days.


Company details

  1. #32 of 32 best companies in Business and IT Consulting agency

Written by the company

360 Company Formations have over 10 years experience registering over 10,000 limited companies in the UK. We pride ourselves on great customer support and easy to use software to help you form your UK company.


Contact info

3.7

Average

TrustScore 3.5 out of 5

437 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(437)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stress free service vibe

Smooth, Fast, and professional service. Recommended for setting up a company. Thank you, and keep that service with stress-free vibe🌟

30 April 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Al,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 1 out of 5 stars

There was 1 month delay in registration losing a deal as AML evidence docscwere "not received" but no reminder or anything was sent. On my reminder, response cameras not received. Delay lood property

There was 1 month delay registering
Did not acknowledge AML docs sent,
stated "not received" upon reminder,
Re-sent to same address, received!
Delay lost us a good investment opportunity.
Paper articles & certificate of registration, etc. are still awaited (+1 week).

24 April 2025
Rated 3 out of 5 stars

Had ti wait far too long fir this to be…

Had ti wait far too long fir this to be done and could not speak to anyone for an update

16 April 2025
360 Company Formations logo

Reply from 360 Company Formations

Hello Lorraine,

We can confirm your company was formed the next working day.

This is within our expectations that Companies House approve applications within 1-2 working days.

Kind regards,

Adam

Rated 4 out of 5 stars

easy to deal with

9 April 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Wayne,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Adam

Rated 5 out of 5 stars

Quick service

15 April 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Nigel,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 1 out of 5 stars

Unfortunately not good service

Unfortunately not good service. They keep sending me emails to say that they are going to renew my service which I have sent on several times. I do not want.
I’ve explained that my company address has been changed by my accountant, but they still keep insisting that the service will renew How I get through to somebody to say that I do not want the service, having written multiple emails is now becoming a worry. Be careful not to sign up to something that you don’t want. It seems it cannot be reversed.

11 April 2025
Unprompted review
360 Company Formations logo

Reply from 360 Company Formations

Hello,

We can confirm that an email was sent 24 hours after the renewal cancellation request.

Please note for us to cancel the registered office service you will need to remove our address from your Companies House record.

Kind regards,

Adam

Rated 5 out of 5 stars

Seamless

Seamless. Oh why can't other business take note.

9 April 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Philip,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 5 out of 5 stars

Swift and simplified service

Company formation with just a few clicks. Thanks for making it so simple

24 March 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Ejovi,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 5 out of 5 stars

Recommended

Much better experience than had with another more expensive company

10 March 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Ian,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 5 out of 5 stars

J Rajadurai

QUICK
EFFICIENT

11 February 2025
360 Company Formations logo

Reply from 360 Company Formations

Hi Jayaseelan,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 1 out of 5 stars

I paid for the full service back in…

I paid for the full service back in August 2024, vat, company, mail, telephone service, registered trade address.

They started of well,

still waiting for the VAT number/ to be registered
still waiting for the company telephone number to be issued
not had any of my mail sent over to me from them

8 January 2025
Unprompted review
360 Company Formations logo

Reply from 360 Company Formations

Hello Robert,

As explained, the VAT registration was submitted however it is up to HMRC to approve the application and send the certificate. This could take up to 30 days depending on whether any additional information is required.

All other services were provided within 48 hours of incorporation.

Kind regards,

Adam

Rated 3 out of 5 stars

Company formation

I like that everything was as stated. I did not like that I could not get a hold of anyone when it was slightly delayed. There is no phone number to phone or the live chat does not work or respond

20 December 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look