360 Company Formations Reviews 

436
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to use, appreciating the smooth user experience for setting up and registering their new businesses quickly. Many people note that the entire online procedure is efficient and straightforward, helping them complete registrations without unnecessary complications. Some reviewers were not happy with communication issues, long waiting periods, and severe delays in processing. Customers experienced significant difficulties reaching support by phone and faced frustratingly slow response times when asking important questions via email. Several users mentioned that nobody answered their calls, leaving them feeling completely ignored during the setup phase.

What people talk about most

Service

People report ambiguous experiences with service, reflecting sharply contrasting opinions among reviewers.... See more

User experience

Customers consistently note positive experiences with user experience, highlighting simple websites and quick... See more

Response time

Customers had negative experiences with response time, frequently reporting extreme delays and communication... See more

Customer communications

Reviewers highlight negative aspects of contact, expressing deep frustration with unreachable phone lines and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It has been two weeks since I have paid and applied for the VAT, no information has been provided from you. I have tried contacting you over the email and have had no response at all. Update: I hav... See more

Company replied

Rated 4 out of 5 stars

quick and easy to get my company registered so I can start my company earning for me.

Company replied

Rated 5 out of 5 stars

I use 360 formations every time I set up a company. Easy to use, very competitive price wise and always easy to contact with any queries

Rated 5 out of 5 stars

Great company. Simple to use website, quick to set up, process completed within a couple of days.


Company details

  1. #31 of 31 best companies in Business and IT Consulting agency

Written by the company

360 Company Formations have over 10 years experience registering over 10,000 limited companies in the UK. We pride ourselves on great customer support and easy to use software to help you form your UK company.


Contact info

3.7

Average

TrustScore 3.5 out of 5

436 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(436)

61 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The process used by 360 to form the ltd…

The process used by 360 to form the ltd company was easy to follow and comprehensive. All done in 72 hrs

10 December 2024
360 Company Formations logo

Reply from 360 Company Formations

Hi Ian,

Thank you for taking time to leave us a five star review!

Much appreciated!

Kind regards,

Adam

Rated 5 out of 5 stars
360 Company Formations logo

Reply from 360 Company Formations

Hi Des,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Adam

Rated 5 out of 5 stars

Very easy process of setting up…

Very easy process of setting up companies.

14 November 2024
360 Company Formations logo

Reply from 360 Company Formations

Hi Habib,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Adam

Rated 3 out of 5 stars

poor customer service

the process of registration etc was quite quick and smooth but i am so disappointed with their aftersales/customer service. It can take them days to reply you , so i find myself sending so many follow up emails and then they reply also everything is via emails, you cant call them . Such a good company but such a shame that their customer service and reply time is so bad.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Very good company

Very good company very helpful company

26 September 2024
360 Company Formations logo

Reply from 360 Company Formations

Hi Mr Hughes,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Adam

Rated 5 out of 5 stars

Great service

Great service

24 September 2024
360 Company Formations logo

Reply from 360 Company Formations

Hi Anthony,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Adam

Rated 5 out of 5 stars

Very very efficient

Very very efficient and professional service.
All request were handled and delivered with hours.
Couldn't ask for more.

5 September 2024
Unprompted review
360 Company Formations logo

Reply from 360 Company Formations

Hi Mohanid,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Adam

Rated 5 out of 5 stars

Great service

Great service. Spoke to the team online on a Saturday and they helped me submit the information for the incorporation of my new LLP and sign up for registered/virtual office services. I would highly recommend.

6 August 2024
Rated 5 out of 5 stars

Professional

Very straight forward. Timely and professional.

25 July 2024
360 Company Formations logo

Reply from 360 Company Formations

Hello Darren,

Thank you for leaving a 5 star review.

Please let us know if you need any help in the future.

Kind regards,

Aaron

Rated 5 out of 5 stars

Very easy to follow and I was well…

Very easy to follow and I was well supported during the process if I had any queries or needed help.

18 July 2024
360 Company Formations logo

Reply from 360 Company Formations

Hello Kevin,

Thank you for taking time to leave us a positive review!

Much appreciated!

Kind regards,

Aaron

Rated 5 out of 5 stars

Would recommend

Would recommend

15 July 2024
360 Company Formations logo

Reply from 360 Company Formations

Hello Ada,

Thank you for leaving a 5 star review.

Please let us know if you need any help in the future.

Kind regards,

Aaron

Rated 1 out of 5 stars

Don’t use

Signing up with a company like Cashplus which is a scam. Set up was fine but when I sent my first invoice and payment was made, they have retained these funds for their review. They have asked for remittance form which has been provided and still no word. Account now locked. They are thieves. Do not use and by default do not trust company formations who could be in on the scam

25 June 2024
360 Company Formations logo

Reply from 360 Company Formations

Hello Andrew,

Thank you for the review.

Please note Cashplus is a completely separate organisation to us.

Kind regards,

Aaron

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look