Two purchases, both delivered on time and both exactly as ordered. Personally, I find this shop very trustworthy. They also keep you updated throughout the delivery process, which I really appreciat... See more
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See what reviewers are saying
I ordered some Asics Superblast 3 from here as I couldn’t get the colour and size I wanted from my usual supplier. I was sceptical at first t’as this was the first time I had used 365 Rider, but I had... See more
Superblast 3 arrived with the sole coming apart I ordered a pair of ASICS Superblast 3 from 365Rider. When I received them, I was very disappointed to find that part of the sole at the front... See more
Quick, precise and at a good price. there are many good shoes, but not of all sizes. the only improvement I would suggest is a better way to search by sizes, as the filter sistema in the store i... See more
Company details
Written by the company
Welcome to our online store specialized in running, cycling or swimming. Here you will find a wide variety of sports products and equipment from the best brands on the market to improve your performance and enjoy your favorite sport to the fullest. Our website is designed to offer you an easy and secure shopping experience, with detailed information about each product and reliable payment options. In addition, our customer service team is available to answer any questions you may have and provide personalized advice on which products best suit your needs and sports goals. Browse our online catalog and discover everything we have to offer. We are here to help you achieve your sports goals!
Shipping Guarantee and personalised customer service.
Free shipping in 24/48 hours.
Contact info
Calle La Costera 2 Bajo Izquierda, 46015, Valencia, Spain
- +34 518 89 81 34
- info@365rider.com
- www.365rider.com
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Very slow service
Login to page not working after ordering. No information where delivery going. 10 days after payment was made comes email that payment accepted. Weird shop!! Lets see if ever receice the shoes.

Reply from 365Rider
it almost took a month from order to…
it almost took a month from order to delivery ( beside that everything was ok)
Perfect service
Perfect service. I shop here regularly. Prices usually lower also. Well done to 365 team.
Kitti
Buying was easy. I got really good shoes at a good price.
The only negative thing was that the mail took a long time, about two weeks.
Delayed by one day delivery
Delayed by one day delivery.
However items are delivered in perfect condition. Appreciate the delivery updates, help with the anxiety.
Overall it good experience purchase with 365Rider.
Did not receive yet
The price is great but I have not received my order yet. Also I had to email them to ask why because the promissed date of arrival had already past 🙄 if you are late with shipping, then you could atleast contact your customer yourself to tell them why. Instead of them having to ask you
Excellent service and best pricing
I recently purchased two pairs of running shoes from 365Rider and the experience was seamless. Their pricing is some of the most competitive on the market, often beating major retailers. The delivery was efficient, the items were well-packaged, and the communication throughout the shipping process was clear.
Deeply disappointing experience
Deeply disappointing experience. For an international retailer, the lack of a managed returns process is surprising. I followed all guidance, yet my return was treated as an import and incurred customs charges almost equal to the item’s value (160€ + £18 postage on a £220 pair of trainers) I do not recommend this company whatsoever if you’re based in a different country to them — they do not provide adequate support, and it leads to a long and tiresome process.

Reply from 365Rider
Very poorly packaged
Very poorly packaged. The seat was thrown into a box without protection, so the top layer slipped slightly during transport. It would have been better if they had wrapped at least one sheet of foil around the seat and put some old paper next to it so it wouldn't move around. Otherwise, the delivery was fast.
Excelent online store for running shues
Your selection of top of the line running shues is a life saver for me. Easy online buying and quick DHL delivery has been a good service. Your online store has often been the only reasonably prized service from where I have gotten the exact product I wanted.
Fast enough!
Product arrived. Price was great. Very happy with the shoes!
Order was just ok
Very good price for sport equipment
Very good price for sport equipment, ordered from Slovakia and within a week I got my shoes.
Super fast!
Order ok!bad service!
My order arrived a bit late , 3 days after the scheduled date !customer service doesn’t exist : no answer, no explanations, nothing. On the other side, my stuff arrived and corresponded with what I ve ordered: satisfied on this point
Slow to Post
Item wasnt even posted until after the latest estimated delivery date. I asked and they said it was normal for them, so at least that is honest I guess. Still. No reason it should take so long to mail things. Price was good tho!

Reply from 365Rider
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