39DollarGlasses.com Reviews 

520
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the excellent value and affordability of the glasses, often finding them much less expensive than alternatives. Many appreciate the quick and seamless ordering process, along with the fast service and delivery. People are generally satisfied with the product, finding the glasses nice, comfortable, and accurate to their prescription. However, some customers noted concerns about frame durability, with several experiencing breaks shortly after purchase. A few people also mentioned issues with lens quality, such as unexpected color tints, coatings wearing out quickly, or problems with transition lenses.

What people talk about most

Product

Clients share ambiguous opinions on product quality and durability, with many expressing satisfaction with... See more

Quality

Customers consistently note ambiguous experiences with quality, with some praising the great quality of... See more

Price

People report positive experiences with price, often highlighting the great value and affordability of... See more

Order

Reviewers mention positive feedback about their orders, often highlighting the seamless and easy ordering... See more

Service

Users describe positive interactions with service, highlighting its speed and efficiency. Customers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The glasses are nice, fit mostly well, maybe just needed a little gentle bending into shape. Online experience was easy and the glasses arrived in a reasonable time frame. I'm feeling pretty satisfied... See more

Rated 5 out of 5 stars

I never had a problem reaching customer service, or the company filling the prescription wrong. They have the policy for 90 day either I didn't like or I damaged never had a problem with the re... See more

Rated 5 out of 5 stars

The whole experience was excellent. The Easy to use online procedure, including PD measuring. The glasses were shipped in a few days and I received them earlier than projected time frame. Glasses arri... See more

Rated 5 out of 5 stars

Quick order turn around, decent quality glasses, and a very affordable price. This will have been my 4th order. Nice to have affordable glasses when your prescription changes more quickly than you'd l... See more


Company details

  1. Glasses store
  2. Optician
  3. Sunglasses shop

Information provided by various external sources

Discount prices on prescription eyeglasses and sunglasses online.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

520 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.3

All reviews

(520)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Service in a Time When It’s Rare

I had an excellent experience thanks to Kyle. His customer service reminded me of the old American way — respectful, attentive, and genuinely focused on helping the customer. I honestly thought that kind of service had disappeared, but Kyle proved me wrong. Outstanding work.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

The only place to buy glasses

The app is very easy to use. The quality of the frames and lenses is on par with most of the name brand stores I've used in the past. I highly recommend 39dollarglasses as THE place to get your money's worth with our paying the bloated charges of national franchises.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Less Than Half The Cost

I saved over 60% by having new lenses instalkled in my prescription sunglasses. The turnaround time was reasonable too. Very pleased with this company and the re-lense concept.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Pleasantly surprised

I have worn glasses for many, many years. I had a corneal transplant a little over a year ago. My ophthalmologist wrote an updated eyeglass prescription. I have always had an odd/difficult prescription due to being born with lazy eye 60+ years ago that was never corrected. Thus, one lens requires a much different prescription from the other.

Due to that, I have always been hesitant about ordering eyeglasses from a distance. I took the plunge and have been pleasantly surprised. The price is outstanding. I like being able to pick the lenses with various features without someone standing over me trying to upsell me.

The glasses were made in a timely fashion, shipped during bad weather and I was notified of possible delays. No real delays noticed. I received the glasses a few days ago and have had time to test them out indoors and outdoors. These are as good a pair of glasses as I have ever had and I never had to leave my home to get them.

Based on my experience, I highly recommend giving these folks a go. Be sure and read all warranty/remake details, which are clearly posted on the website.

16 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not stand by their subpar product

Got it — pull the specific references to individual reps. Here's the revised:

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**Defective lenses, then dishonesty when held accountable**

I ordered prescription transition lenses in September 2025. Two issues from the start — the transitions only partially activated (bottom right corner darkening while the rest stayed clear, causing dizziness), and excessive glare that made them unusable at a computer or in photos. I've worn transition lenses for years and have never experienced anything close to this.

When I contacted customer service, a representative acknowledged the defect in writing and opened an RMA outside their standard 90-day window — because they believed it was a manufacturing issue. That was the honest response.

Once I filed a chargeback, the story changed overnight. Management inspected the same glasses and suddenly declared them "working properly," denied any defect, and tried to send them back. The only variable that changed between "I definitely believe is a defect issue" and "working properly" was financial accountability.

I had to resolve this through my credit card company, who ruled in my favor. A $132.95 order shouldn't require that level of effort — but the contradiction between their own team's assessments made a straightforward resolution impossible.

If you order from here and everything arrives fine, you'll probably be satisfied. But if something goes wrong, know that the honesty you get from frontline support may not survive contact with management.

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6 February 2026
Unprompted review
Rated 5 out of 5 stars

My go to glasses supplier

Quick order turn around, decent quality glasses, and a very affordable price. This will have been my 4th order. Nice to have affordable glasses when your prescription changes more quickly than you'd like. They aren't designer glasses but I'm not interested in paying 10 times the price for a name stamped on the side. There are plenty of choices that are close to the designer styles anyway.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

I bought the same glasses at least 3…

I bought the same glasses at least 3 years ago if not longer. They've been great & I'm still wearing them. But I was still getting worried they may break at some point. I have others, but they are not as comfortable as these. So I ordered another pair. They came very quickly and are the same, nice glasses I've been wearing. Thank you!!

10 February 2026
Unprompted review
Rated 3 out of 5 stars

Cheap metals

i love these glasses and this website! i had ordered a pair of prescription sunglasses before and i still use them. but these glasses, i guess where they are fake silver; turned my skin green haha. like how fake jewelry does, so if you have metal allergies — i don’t recommend this pair. i get green strips near my temples and the backs of my ears get very irritated unfortunately. and i cannot afford a new pair rn :’).

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Tickled Pink

I am returning after only 1 year. My first pair wear amazing, prescription expired, and I damaged them. Got a new prescription that I paid for, the other was free, and I just ordered my second pair. Kicker: I'm not bifocal or progressive like my first prescription denoted. I'm single vision so I paid next to nothing!! I will be a forever customer. I'm so tickled I'm gonna faint!!

26 January 2026
Unprompted review
Rated 5 out of 5 stars

The whole experience was excellent

The whole experience was excellent. The Easy to use online procedure, including PD measuring. The glasses were shipped in a few days and I received them earlier than projected time frame. Glasses arrived intact and fit perfectly. I will be ordering others in the future.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

The lenses had no flaws

The lenses had no flaws. They are light and my vision is very clear. Everything was packaged well and you returned the original lenses and shipping glass case. The clam case, lens wipe, and screw driver you provided were nice quality items. I wanted Amber colored lenses- your color offerings are a bit limited. The price was reasonable due to the 15% discount.

12 January 2026
Unprompted review

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