The glasses are nice, fit mostly well, maybe just needed a little gentle bending into shape. Online experience was easy and the glasses arrived in a reasonable time frame. I'm feeling pretty satisfied... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Discount prices on prescription eyeglasses and sunglasses online.
Contact info
United States
- www.39dollarglasses.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They broke my glasses
I don’t mean to be one of those people but I am deeply upset due to my experience with 39dollarglasses. I sent those glasses in which cost me $20 to ship and on top of that it was $53 for them to actually make the lenses to fit the glasses. Earlier this morning I received an email that they broke my glasses. HOW DO YOU DO THAT ?!? I apologize for being dramatic but those sunglasses were very special to me and I wanted to replace the lenses so they could be my everyday. I wouldn’t say that I wouldn’t recommend this place because I am sure they do great work but I am still heartbroken by the lose of these. If anything I’d recommend going to an eye doctor by you to get them done in person.
OUTSTANDING SERVICE
OUTSTANDING SERVICE! Wrong prescription (customer mistake).
Thank you for remaking it with the correct prescription. This kind of service is what has kept me coming back for years with my family and friends.
Joe Strauch
This company is terrible in every…
This company is terrible in every regard. I had 3 different frames break in less than a month of receiving them. The company would not replace the glasses after the second break and said "the frames were defective." Why was that my problem and not theirs.
The customer service people were rude and did not follow up on commitments they made to provide status on a return/replacement. I had to contact them 3 times and they blamed me for expecting they were going to follow through on their commitment. I will never buy from them again.
very flattering frames
I found very flattering frames that I love, the service was good and the price was very affordable. But the frames were understandably cheaply made with fragile plastic that broke within the first month. Hopefully the company will replace the frames at no cost.
Fantastic company to deal with
Good looking glasses at a great price
User friendly system
User friendly system. And the one time I called customer service it was quick and they lady who answered my call was very effective.
value OK customer service ? not so much
called customer service because their discount would not work. NO help . someone needs training or perhaps the system is designed to not apply.
I would just like to talk to customer…
I would just like to talk to customer service you just put me on hold help
Overall Impressive
Good quality, customer service and overall impressive!
Perfect fit
Easy and great Purchase as always
Just the ease of selection and building in my RX to get my glasses. I have gotten used to the lead time on getting more complicated lens ground and delivered. You really cannot beat the deal. I would have to go back and look, but I would imagine I have purchased 10 to 15 sets of glasses over the years. Only made one user error, and they worked to make it right!
i bought a pair in April and the lens…
i bought a pair in April and the lens was yellow. I did not see that in the description. I returned it and they made me a new pair. Service was great and they were very helpful. I paid for the upgraded coating thinking it would be a better product. 4 months later the coating is smudged and wearing off and I am not longer under warranty. I was told this is from normal wear and tear or using harsh chemicals or rough paper towels, which I do not use. I have always cleaned my glasses with eyeglass cleaner and micro fibre lens cleaning cloths and have never had them wear in 4 months I was disappointed to learn that this more expensive lens should wear out so fast.
WOW, fast
WOW! All I can say. Is that I never heard of this company but landed on them as a "Google" search. I have these pair of frames that I have been wearing close to ten years. I have several pairs. The only glasses, that I feel that I look okay in. I was distraught when the vendor could no longer order them for me. So I used this company. Well, I sent them away. The one thing they could do better, is provide a prepaid shipping label. That would make the process, 1000% easier, more efficient. So I sent them away. They came back in LESS than a WEEK. Holy cow! Awesome right? None the less. They are perfect. New prescription. I can not believe the turn around time. So for anyone on the fence. GO HERE!!!
I love this company
I love this company and their return process and I have been ordering for years I also appreciate the time Kyle took with me today and I love the frames I have ordered, I do wish I usually get the protective coating cause they still do scratch, but I also like the prices and the fast set up and delivery of my orders!
I love my glasses this is my second…
I love my glasses this is my second time ordering (my dog chewed on the frames of my other one ;-( )
Great glasses, I can see well; lacks informing delays.
The website seemed moderately complicated to find reading glasses frames. Setting the specific details to order the reading glasses was smooth. The order was placed; no emails or phone calls regarding the delay. I got a hold of a rep, and they explained why. Three weeks later, the glasses are a great fit, I can see well. The were no errors creating the lens. I'm very happy with the glasses.
I ordered without a problem
I ordered without a problem. They arrived and fit fine.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








