43einhalb GmbH Reviews 322

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

As a Gold TGC member, I order quite often from this store simply because their service is top notch, the order came with a thank note - cool touch, well packaged and very fast - next day shipping. You... See more

Rated 5 out of 5 stars

Had to return a pair of New Balance (now sold out) because the product was not in perfect condition so they offered a discount first which I declined They ended up refunded me by returning the snea... See more

Rated 5 out of 5 stars

Beautiful kicks (AJ4 FlightClub) at a marvelous discount, shipped fast and well packaged, with a personalized thank you card inside... very nice!! Shout out to 43einhalb!

Rated 2 out of 5 stars

I ordered a pair of trainers 8 days ago and still no sign, I think maybe you should use a different delivery company, as UPS have been really unhelpful. I'm still waiting and probably won't get them u... See more

Company details

  1. Shoe shop
  2. Couture store

Written by the company

Was erwartet Euch bei 43einhalb? Ein ausgewähltes Sortiment an Sneakern, zu denen wir Euch jeweils mindestens zehnminütige Vorträge halten könnten. Von exklusiven Yeezy- und Jordan-Releases über Lifestyle-Sneaker bis Performance-Runner bieten wir bei 43einhalb alles, was sich das Sneakerherz nur vorstellen kann.


Contact info

4.2

Great

TrustScore 4 out of 5

322 reviews

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Replied to 44% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

10/10

Ordered limited edition Nikes. Fast free shipping to NL, double boxed and received the parcel in 2 days.

Highly recommended!

8 March 2023
Unprompted review
Rated 5 out of 5 stars

A+ Service!

Competitive prices, transparent discount system, ultra fast shipping and great overall experience!:) Will definitely come back!

22 February 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

I ordered pair of Nike air max 95 at Thursdays' evening and these shoes were delivered next Monday. Delivery was made to the Netherlands. Very good quality of shoes, literally fresh and clean. I am satisfied with everything.

5 February 2023
Unprompted review
Rated 2 out of 5 stars

Be careful if ordering from the UK!

Ordered a pair of AM1s from them as they were available earlier than SNKRs app and without having to go through tedious raffles. The ordering and dispatch went fine and was efficient, however although the invoice which was sent with the shipping notification stated import VAT had been prepaid I still ended up with £70 of import charges from Fedex which contained VAT. So basically I've paid VAT twice and as such with the cost of shipping has cost me over £80 on top of the RRP. Had this been made clear on the website which it isn't I would never have placed the order.

5 December 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, received my order faster than expected (ordered from France). Little stickers and a candy in the box, I already loved their place at Frankfurt, will order again ! Cheers

10 June 2022
Unprompted review
Rated 1 out of 5 stars

very bad site..

very bad site... you pay on paypal.of raffle you joined .. . then after that no email or even custumer service that explain to you.... my money is still on them.. but the paypay payment is gone!?? wow...

9 May 2022
Unprompted review
Rated 5 out of 5 stars

Fast and free delivery to France

I ordered a pair of sneakers for a really good price and was worried a bit because I ordered on this site for the first time.

I'm really amazed! I received the parcel in 2 working days in France. The sneakers are great and I found in the package a small handwritten note with my name from the store ^_^

16 March 2022
Unprompted review
Rated 5 out of 5 stars

Ordered and within 2hrs had been…

Ordered and within 2hrs had been dispatched to the UK, received my purchase within 4 days would thoroughly recommend 43einhalb and will use again in the future keep up the outstanding customer service

11 February 2022
Unprompted review
Rated 5 out of 5 stars

Rápidos y efectivos

I'm so grateful, the snickers are so cool and the little present is so nice also. I was worried but now I'm so happy. Thank you for your job.

5 January 2022
Unprompted review
Rated 5 out of 5 stars

Very fast shipping!

Very fast shipping! I received my order in two days, in Rotterdam, NL! Came in proper package together with a personal card, lots of stickers, etc. Great shop!

6 November 2021
Unprompted review
Rated 1 out of 5 stars

Don't wait your time with these guys!

I advise for any UK resident NOT to use these guys! Don't waste your time.
Brought some Adidas Pharrell Terrex Freehiker boots as read some okayish reviews but wasn't ready for this to go as wrong as it has.
Boots were £230 and UPS cleared them for an additional £85! Disaster!
We are still disputing who should pay for the clearance as I refused them, expecting them to be send back to the sender.
They are currently sat in a UPS warehouse waiting for someone to pay for the clearance.
UPS contacted 43einhalb who didn't bother to respond to them....
If I'd knew this was going to be a nightmare I would have avoided these guys like the plague!

5 October 2021
Unprompted review
Rated 1 out of 5 stars

This company is processing skimmed…

This company is processing skimmed cards, be very careful, they somehow processed my card that was skimmed,or they themselves are in on the scam, i have emailed and tried to call with no return, i am reporting them to the fbi, doj, ftc, ic3, buyer beware,

13 July 2021
Unprompted review
Rated 1 out of 5 stars

Honestly do not buy from this website…

Honestly do not buy from this website if you are not from Germany ! If you have any issue with the sneakers you have to pay from your own pocket the delivery back to this company , something that doesn’t happen in other brands and websites , I absolutely do not recommend

30 March 2021
Unprompted review
43einhalb GmbH logo

Reply from 43einhalb GmbH

Hey, please note that we can’t refund any shipping cost, so you have to pay for the shipping back to Germany on your own. That's not unusual, also with other brands.
Here you can find all further information: https://www.43einhalb.com/en/service/returns
We would recommend you to check the return guidelines before placing in order.

Rated 5 out of 5 stars

Very nice store

Very nice store, I bought wrong size of shoe and requested a refund on email, they replied immediately and sended my money back.

27 January 2021
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. Order the ML220BL for 220€. Unfortunately it did not fit so I returned the order and three weeks later they still did not receive anything. They cannot track it because I returned it without track and trace (return at own cost to Germany is expensive enough) so I basically lost 215€.

I was a loyal customer before but I will never spend even one euro anymore at this shop. I was robbed of my money.

23 November 2020
Unprompted review
Rated 4 out of 5 stars

Wonderful costumer service

Wonderful costumer service
Wonderful costumer service, swift shipping and replies to questions, and of course a wonderful collection of cool footwear. Strongly recommended!

30 April 2020
Unprompted review

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