4gadgets.co.uk Reviews 

14,919
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often receiving devices that appear brand new or in better condition than expected. The service is frequently highlighted as exceptional, with many appreciating the ease of ordering, clear descriptions, and fast, reliable delivery. Furthermore, the pricing is generally considered fair and competitive, providing good value for money. However, some customers noted concerns regarding product condition, mentioning issues like misaligned screens, minor scratches, or items not matching descriptions. Packaging was occasionally inadequate, and some phones arrived with completely flat batteries. Additionally, a few people experienced problems with delivery services, particularly when paid premium delivery was not fulfilled as expected.

What people talk about most

Product

People report positive experiences with products, frequently noting that items, especially phones, arrive in... See more

Quality

Reviewers mention positive feedback about quality, with many consistently receiving phones in great... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the swift and fast delivery,... See more

Service

Clients share positive opinions on service, with many consistently describing it as excellent, reliable, and... See more

Price

Users describe positive interactions with price, often highlighting competitive and fair pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

always bought phones from this retailer never had problem always good product at good price. Bit disapointed on this occasion as box was ripped and phone wasnt in packaging properly (looked like every... See more

Company replied

Rated 5 out of 5 stars

Super experience from start to finish. Website is easy to use, prices are clear and competitive with no add ons at the final checkout. Large selection of items. Very fast dispatch with excellent comm... See more

Company replied

Rated 5 out of 5 stars

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up t... See more

Company replied

Rated 5 out of 5 stars

Recently was quoted for a trade in of £70 after a couple of other places offered considerably less. Agreed to trade in and received prepaid postage label within 24 hours. Packed and dispatched to 4gad... See more

Company replied


Company details

  1. #12 of 73 best companies in Mobile Phone Shop
  2. #15 of 49 best companies in Mobile Phone Accessory Shop
  3. #89 of 190 best companies in Electronics store
  4. #5 of 17 best companies in Telephone company
  5. #14 of 21 best companies in Second-hand Computer Shop

Written by the company

Here at 4gadgets we pride ourselves on selling quality items at great prices. As an experienced seller in the mobile phone and tablet industry over the last 5 years we know what our customers want and we make sure we provide. Our strict quality assessments of each unit make sure that every item we sell is exactly as described. If we say a handset is in pristine condition, the handset will be in pristine condition. In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help. You can contact us Monday-Friday between 9.00am-5.00pm on 0800 111 4458 or alternatively via email any time at sales@4gadgets.co.uk

4gadgets

Written by the company

365 Day Warranty
We are so confident we offer the best quality gadgets that we even offer a 30 day money back guarantee and a whopping 365 day warranty exclusive when ordering direct only.
Free Tracked Returns
If you are unhappy at all with your purchase simply pop the gadget back in the packaging, put it in the pre-paid returns envelope found in the box and pop it in the post back to us. Simple as that! Very simple, fully tracked, insured and best of all FREE!
Free Next Day Delivery
As we use FREE next day delivery couriers, we can guarantee all orders received before 3pm will be delivered the next working day (UK only).
Weekend Delivery
If you really need your item delivered over the weekend, fear not, as we can organise this for you. Just let us know on the order page and we can make sure your item is delivered on Saturday or Sunday- whatever you prefer!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(14,919)

151 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt delivery and well packaged.

Prompt delivery and well packaged.
I ordered a pristine fold 6 and got an absolutely pristine fold 6. Very satisfied

12 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello John,

Thank you for your order, glad to hear you were pleased with the Handset.

Kind regards
4gadgets

Rated 5 out of 5 stars

Very impressed

This company was recommended by a friend when I was looking for a reconditioned phone to replace my current 5 year old Samsung.
The website was clear and easy to navigate, ordering was a piece of cake and the phone arrived boxed and well packaged just a couple of days later. I ordered a 'good' condition phone and I have to say, it looks immaculate. No issues at all. I would definitely buy from 4gadgets again.

11 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello S Davies,

So happy to hear that you are pleased with your purchase.

Thank you for taking the time to write a review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Fantastic

I ordered two Samsung Galaxy S24 Plus phones, which were described as pristine and really were. They were genuine, unlocked devices and all things like banking apps, eSIM and 5G work fine on them. They were really great value, very well packaged and arrived quickly. I couldn't be happier with the whole experience.

8 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order Richard, we are glad you are please with the devices you received.

Kind regards
4gadgets

Rated 5 out of 5 stars

Spot on service

Spot on service, used 4gadgets multiple times now.

8 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Brian,

We really appreciate your return custom, thank you.

Kind regards
4gadgets

Rated 5 out of 5 stars

The phone works great.

The phone works great.
I was a bit worried but seen allis working great is only couple of weeks.

7 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Silvana,

Thank you for your review.

Please do not hesitate to contact us if you require assistance.

Kind regards
4gadgets

Rated 5 out of 5 stars

Great price and service time after time

This is the third time I've bought a phone from 4gadgets and it won't be last.
All 3 phones have done well and were in much better than expected condition.
Phones have always arrived next day and they don't charge you for postage. Great work 4gadgets I'll be back.

5 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Many thanks Tom, we really do appreciate all our customers.

Thank you so much for your kind review.,

Kind regards
4gadgets

Rated 5 out of 5 stars

The phone arrived next day and was in…

The phone arrived next day and was in excellent condition with a new charging cable and a sim pin. The process was painless and they did just “what they said on the tin”. If there was a raised eyebrow it was that the phone colour was different but I’m not bothered about that. It works perfectly “so far” so I have no issues whatsoever. Nice work.

4 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Steve,

Thank you for your review.

Please contact us on sales@4gadgets.co.uk and we will gladly assist with tis issue.

Kind regards
4gadgets

Rated 5 out of 5 stars

p20pro cash back

Gave me a good value for trading in my huwaei p20pro.

18 June 2025
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Tom,

Thank you for trading in with us.

We hope you found the process straight forward.

Kind regards
4gadgets

Rated 5 out of 5 stars

Good service

This was my first purchase of a refurbished phone, previously I have bought new. I purchased a Samsung S23 Ultra which arrived on time. The condition was Excellent with no marks except a small scratch by the USB port.
The phone worked perfectly except the moisture error in USB kept coming up and it would only work with one lead and then only one way up and everything I read suggested a USB port hardware error. I returned the phone and it was replaced and it is currently working as it should. The returns communication could be improved.
I also traded in my old Samsung and the process worked really well and the communication was really good.
I would use the company again.

15 May 2025
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you Jon, we appreciate your feedback.

Please do not hesitate to contact us if you require assistance.

Kind regards
4gadgets

Rated 5 out of 5 stars

A surprisingly professional experience

A surprisingly professional experience. Packaging, delivwry, communication description. All in all, a superb quality purchase. Ticked Good, it is like new. A beautiful Samsung S23 plus better than expected. Buy with confidence.

2 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for such positive feedback Busy Mum!

Kind regards
4gadgets

Rated 5 out of 5 stars

Service was quick and easy

Service was quick and easy
Item got to me at better than promised quality

2 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for taking the time to leave a review.

Kind regards
4gadgets

Rated 5 out of 5 stars

Phone arrived quickly

Phone arrived quickly, & was in pristine condition, as ordered

1 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Joy,

Thank you for your order.

Great to hear you are pleased with your purchase.

Kind regards
4gadgets

Rated 5 out of 5 stars

Upon receipt of a refurbished handset…

Upon receipt of a refurbished handset of Excellent grade that was bought from 4gadgets, I found out that it has wide scratches on the screen. I have contacted 4gadgets to inquire whether it is normal for this grade and they kindly agreed to exchange it. The process of communication and exchange was smooth and quick and I received another handset within another few days. 4gadgets has covered the expenses of the return. The team was supportive and collaborative.

1 June 2025
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Hello Aliona,

Thank you for your email.

We are glad we could resolve this issue speedily for you and once again apologise this issue occurred.

Kind regards
4gadgets

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