50cycles Reviews 

525
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

excellent service + my 3 year old Kalkhoff Endeavour Impulse S10 XT now shows 200+ miles range in Eco setting + no hills are too steep - that's world beating performance + I weigh 120Kg. A lighter r... See more

Rated 1 out of 5 stars

Bought an electric BH bike from 50cycles in summer 2020. Fast forward one year and the battery is completely ruined by water damage, which is presumably a manufacturing fault. Neither 50cycles or BH... See more

Rated 5 out of 5 stars

I ordered two Beat Ebikes online, for delivery to France. They were delivered to my complete satisfaction. The bikes are amazing and have changed my wife and my riding habits dramatically. Nothing see... See more

Rated 5 out of 5 stars

Just bought my second e-bike from 50 Cycles. My first, a Kalkhoff Agattu has had very few problems over the 5 years I've owned it, and 50 Cycles have always put things right quickly if things did a... See more

Company details

  1. BMW motorcycle dealer

Information provided by various external sources

The worlds orginal electric bike company bring bikes from Tokyo to the west to ignite an ebike revolution that is the largest EV category across the Globe. We aim only to deliver the best technology available at any given moment and have held that crown now for multiple brands including Ezee Torq, Kalkhoff Agattu and Beat Bikes. 50cycles simply delivers the best electric bikes to anyone that requires on free of charge anywhere in the UK.


Contact info

3.7

Average

TrustScore 3.5 out of 5

525 reviews

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3.7

All reviews

(525)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Biggest problem is finding 50 cycles …

Biggest problem is finding 50 cycles shop in Bristol! Thereafter all very smooth and helpful, though could not find a spare 9-25mm BSFaxle nut for another bike bought for similar bike 3 years ago, hence 4 stars only., However happy to use 50 cycles again.

TMR Holland

22 December 2017
Unprompted review
Rated 5 out of 5 stars

The Go-To Place for e-bikes

Very easy to deal with on-line. Informative website and a great deal on my Kalkhoff e-bike. I collected in person from Loughborough and the engineer was very helpful in making sure the bike was correctly set up.

It's a big investment but 50cycles inspire confidence.

18 December 2017
Unprompted review
Rated 3 out of 5 stars

Following an accident on my Kalkhoff …

Following an accident on my Kalkhoff Tasman I took my bike in for repair. The staff at my local shop were helpful but I had to wait for a month while they got the spares from Germany. I use my bike every day so this was a considerable inconvenience.

18 December 2017
Unprompted review
Rated 2 out of 5 stars

Ok until something goes wrong..

Buying the bike was ok, it was a good price and the delivery process was good. Problem was when a few days later there was a fault with the bike the responce I got from someone called Jo was nothing short of insulting, I was treated as if the only possible option was that I had damaged the bike, I sent him photos and a video to show the fault, was told I was l lying and further emails have been ignored. I ended up buying the part to repair the bike, very happy with the bike but would not use this supplier again.

18 December 2017
Unprompted review
Rated 5 out of 5 stars

Loving my new toba i7

Loving my new toba i7. December may not be the best time to start cycle commuting but this bike makes mincemeat of the 6.5mile journey. Am going for full assist in the morning so I can arrive at work and go straight to my desk. Less assist on the way home for more of a workout. Perfect.

17 December 2017
Unprompted review
Rated 4 out of 5 stars

Ordered on line

Ordered on line. Excellent service and communication delivered promptly with everything in order

16 December 2017
Unprompted review
Rated 5 out of 5 stars

Kalhoff Pro-connect

This is the second Pro-connect electric bike I have ordered from 50 Cycles and the third electric bike in total. The last one was in 2010 and served me very well but I thought it time to upgrade to the latest technology, quite a few things have changed since then. As always, 50 Cycles were a pleasure to deal with. I ordered via internet & phone on a Tuesday and the new bike arrived at my home in Norwich on the Thursday. Great service! Great bike too. I'm now 72 and, having dispensed with my car in 2008, bike just about everywhere in all weathers. My Jack Russell terrier even rides with me in a front dog carrier! I can't speak too highly of both Kalkhoff bikes & 50 Cycles.

16 December 2017
Unprompted review
Rated 5 out of 5 stars

Very easy and pleasant transaction bike …

Very easy and pleasant transaction bike arrived but unfortunately a minor part was missing , I contacted them and part sent out immediately with no quibble. This is the second bike I have brought from them and both have been excellent.

16 December 2017
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. Minor problem was fixed very efficiently.
Good staff who know the product.
Just love my electric bike. It’s fantsstic.

16 December 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service and bike

Excellent service, initially online, phone and then in the Bristol shop to pick up my bike. They know their products and are very helpful. Bike is great too. No hesitation in recommending.

14 December 2017
Unprompted review
Rated 5 out of 5 stars

I ordered two Beat Ebikes online from 50Cycles

I ordered two Beat Ebikes online, for delivery to France. They were delivered to my complete satisfaction. The bikes are amazing and have changed my wife and my riding habits dramatically. Nothing seems beyond us! An unexpected plus is that without the motor (battery flat) the bike is as easy to ride as an ordinary, unpaired one and the extra weight is barely noticeable. The personnel at 50Cycles have been friendly and helpful at all times.

14 December 2017
Unprompted review
Rated 3 out of 5 stars

I bought my ebike after visiting the …Bristol branch and picked up the bike in Loughborough

I bought my ebike after visiting the Bristol store and I was very happy with the service I received. I arranged to pick up the bike at the showroom in Loughborough headquarters- this is where I felt let down. I was expecting to be fitted for the bike but I just sat on the bike and was told that the seat would need raising ! When I got home I read up the procedure for raising the seat but that did not work. It was by chance that I flipped up a cap and discovered the adjustment screw was underneath. Overall I was disappointed with my experience.

5 November 2017
Unprompted review

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