711cars Reviews 

Waited 50 minutes for an airport taxi when assured the driver would be on time. Driver even had time for a McDonald’s whilst we waited. Driving quality was poor, constant speeding felt unsafe, will not be using again.

Tried to order a cab for a young man without a phone - controller decided no cars available and hung up - there’s rudeness and there is ignorance - both on display - awful

Worst taxi company! Taxi booked 45mins in advance and arrived 7mins late to collect me.

When I called up to complain instead of understanding apologising the manager was inconsiderate and wanted to argue.

As I got in my taxi he called the driver asking if I was in the cab. The driver informed him that he was on loud speaker and then the manager on the phone started complaining about how he not being disrespected while I can hear him in the taxi. I said I can hear and understand everything you’re saying and if you don’t like being spoken to about your awful service that’s a YOU PROBLEM!!!!

Rude, unprofessional and inconsiderate man! You may not like being told what to do at home but your wife but I ain’t your wife and I will say what ever I like!!!!

Deal with it!!!!

I have booked 711 car from my work to home . I was bit late because of work i came in the car driver started arguing then I listened for 10 minutes then I said i will pay u extra please can you stop it because i was tired and he was so rude with me don’t know one thing he said thrice and I explained why am late but he didn’t listen and continually shouting at me i was nearly crying and called my partner like he is not stopping to shout i feel unsafe then i said can I cancel my ride he said no . I was so scared and then I reached at home then he wanted to charge £5 how its possible i will pay like this money for wait . Then he said i will not charge you extra because its haram for me . I have just one question is it shouting on a girl is not haram mr. Xx khan . Lol and taking extra money is not haram . You said to me am not charging extra its haram . He was the rudest man ever i met on the earth. It really disappointed me . I was tired from my work then this whole seen happened . You should learn some moral values how to talk with customers and 711 owner should teach some basic manners to their staff . If you can’t respect a customer then you don’t deserve job. Even his age was nearly 50 and i feel sad for him still don’t have moral values.

I just want to say today i call 711taxi they send drive i give him 10/10 he,s Name is Ahmed zahi he give me so recpect im not expecting normly drive go okward 4 payment they ask me to pay cash but today i ask drive i dont have cash im paying by card bcz i was getting late 4 my work Ahmad zahi drive said dont worry u pay by card no problum im so happy Ahmad zahi thank u so much

KSI6 XUO He Was so Rude Verry very bad parson don’t book texi from here

Great service. On time every time

The reviews recently make me feel justified. I am so loyal to this firm I would never have thought to check.
Yet today I feel insulted ,upset and so sad at the deterioration of the once caring reliable firm.

Booked a cab on Saturday at 5.15pm for 6.10pm. Didn't arrive until 6.25pm, during which I rang 4 times and was told every time it was 2 minutes away. The driver said he had only been booked 3 minutes ago. Rang to make a complaint and the phone was put down on me. Rang again and the person apologised and said it was because it was the 1st day of Ramadan. I was passto the manager who was extremely rude and aggressive. He called me arrogant and said I should know it was the first day of Ramadan. I told him I'm not a Muslim and that 8f they knew they didn't have enough drivers they should have rung and told me. Will never use them again.

On February 23, 2025, I booked a taxi from 711 Taxi Service in Slough at 9:32 AM. Unfortunately, the taxi arrived 10 minutes late. Upon arrival, I inquired about the delay, but the driver responded aggressively and rudely. Vehicle number - RO20RBF

When I informed him that I would file a complaint, he dismissed my concerns and stated that I could lodge a complaint with the Prime Minister, disregarding my request for action.

Despite my attempts to politely request that he drive more quickly, the driver refused, insisting that he would drive at his own pace. The driver was driving at a very slow, which significantly delayed my arrival.

Throughout the journey, the driver engaged in excessive and inappropriate conversation with me. My emotional state was severely affected by this incident.

I am writing to request that your organization take immediate action to cancel the driver’s license and report him to the appropriate authorities. I believe that such actions are necessary to prevent similar incidents from occurring in the future. How can we feel save with these kind of drivers?

I strongly advise against booking with this company. Not only did they abruptly hang up during my call while I was attempting to make a booking, but when I called back, they failed to offer an apology and were instead disrespectful. The customer service I received was extremely disappointing and unprofessional.

711 Taxi is great! The driver was on time, the car was clean, and the ride was smooth. The whole experience was easy and hassle-free. I’ll definitely use them again!

I am with 711 service with 6-7 years and today date 7-01-2025 I’m very disappointed with the service with first time very poor service with WP67 YBX the driver is very rude and he has refused to take my groceries, and he said because he doesn’t want to take a lot of stuff but I had only one trolley of groceries and I usually use same size of the car but this driver is very very poor service if he doesn’t want to take a customer stuff why he used his car for resister to a driver.very unhelpful very poor service

This is the second time I ordered during the week from airport Heathrow Airport and it's already 28 minutes and I'm waiting and last time they arrived at 35 minutes past the order time

In the past I have had a positive review, but my last experience was horrible. A big shame actually.
Company booked and was given a price, driver picked me up and. Cofirmed price. Later discovered that a particular exit was blocked and took alternative route that added at most 10 minutes. On arrival at my destination, he asked me to pay some extra money to the agreed fee, I said I could not as it had been agreed and paid by company. He got so upset and proceeded to insult me severally. I said nothing. He then refused to open the boot nor assist in getting luggage. I opened the boot got my luggage, but left the boot open, obviously both hands were occupied. He insulted me more. I have just realised now that 711 placed a block on my account and refused to even ask or accept my explanation. What a shame. I wonder what lie driver told. I have all recording on CCTV luckily, but just wondering if worth stress.

THE WORST EVER TAXI COMPANY

FULL OF NONCE WITH NO BRAINS AND EARS AT ALL

CALLED FOR A CAB AKSED TO SEND ME A DRIVER WITH A PDQ AS I WILL PAY BY CARD SENDS ME A DRIVER DOES NOT PICK ME UP FROM MY PICK UP LOCATION
THEN THE ATTITUDE THEN HAS NO PDQ SO I GOT OFF CALLED 711 again asked for another cab told them the argument with the driver sends a different driver two days later asked for a cab with same info they send me the same pathetic driver who’s a DICK HEAD JUST LIKE 711 office staff all they know is how to smoke weed and stay zoned out PATHETIC WISH I COULD SHUT THIS CAB COMPANY HATE THEM WITH A PASSION MOTHER F 😡😡😡😡😡

From highstreet to Wexham took a cab he charged £6 on that same day from Wexham back to the same pick up point ends up charging me £6.50 asked the driver how comes the other driver charged me that he goes call the office I rang them A DICK HEAD GOES COUNT YOUR SELF LUCKY HE CHARGED YOU 0.50p less HELLO YOU DUMB F ITS NOT ABOUT THE 50p it’s the CUSTOMER SERVICES AND CHARGING DIFFERENTLY SPEAK TO YOUR TEAM AND KEEP THE CHARGES SAME NO WONDER HIS STUCK AT A CAB OFFICE WITH NO BRAINS PEACE OF S..

I called taxi to pick from Heathrow terminal 5 and the guy told me it will take 15 minutes. Waited for 30 minutes and called them back. The driver told me he will take another 10 minutes. Very poor. Finally had to call my daughter to pick up. Wasted lot of time.

I was a regular customer, took taxi 4 times a week (8 rides) to go and come back from work. Have always been charged £7 each way. But driver kept saying I have to pay £7.50. I told him I always pay £7 and he kept telling me that I have to pay £7.50. I called the company and he said that she pays £7 then he called someone else and said I have to pay £7.50. Made such a big deal about 0.50p with a Regular customer. I spend a lot of money on this company yet they were horrible over 0.50p. That is the last time I use there company. Better to use something else.

i want to give zero stars. The driver wanted to charge me more than the quoted charge from the office at the time of booking the day before. I was told by the office £10 , the driver said £12. So when questioned the Driver kept me, a lone female in the night and with the cash in my hand ( £10 -of what i was quoted) while he called ‘the office’ in his own language- maybe something Indian or Pakistani, and then said to me it’s £13. 😲. i said no way. i gave him the £10. got out saying come back when my son is here. He called me back and said’ you can pay by card i have a machine’. WTAF. The cab office denied everything, even said I was charged £9. LIARS. Do not trust. call ALL TIME cabs uxbridge. They are honest reliable and keep your details on file.

We were on our way somewhere and I was aware that the driver was talking on his phone. I asked him to please finish the call as I know that when I was driving I found it pretty impossible to concentrate on the call and driving at the same time. He said he was talking to a little boy, even so please finish the call or pull over to the kerbside so that I could get another car. The driver just lost it. “Get out of my car, get out of my car” and he grabbed hold of me and almost pulled me out of the vehicle.
I rang and asked 711 to send another car straight away due to what was going on, which they did, but of course the damage was already done. I have used this firm for quite some time but of late noticed something going badly wrong with both drivers and office operators. We were over in Windsor later the same week and I rang for a taxi to bring us (2 OAPs, 1 having had major heart surgery and 1 Disabled) home but as soon as the operator heard my name he cut the call off. 5 times he did that.
And now the drivers are charging what they think they can get away with, which is not in all cases what the price actually should be, very bad indeed.
What I should have done in hindsight, was report the “get out of my car” driver for anti-social behaviour, but then 2 wrongs never did make 1 right.
My advice….use another company, this one used to be reasonably good but now it isn’t, far from it.