The service you receive from Customer Care Team from start to finish is 100 percent i would recommend this company to buy jewellery from it is Amazing Thank you so much for all your help Regards... See more
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The service you receive from Customer Care Team from start to finish is 100 percent i would recommend this company to buy jewellery from it is Amazing Thank you so much for all your help Regards... See more
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I don’t often, if ever write reviews but my experience with 77 diamonds warrants it. Josh in particular. He was unbelievable throughout the whole process. He helped with the design the image I... See more
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Cecilia was fantastic throughout the whole process of buying our engagement ring and earrings. She gave great advice and really helped us choose the right pieces. The jewelry arrived on time, and when... See more
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Great price great jewelleries. Order processed quickly. However the service could be improved better that the appointment is sometimes too limited in time wise, as we wanted to see more samples but... See more
We are a leading diamond e-tailor with the world’s largest selection of certificated diamonds. Taking our name from the year 1477 when the modern Western practice of giving engagement rings first arose, we are a new breed of jeweller specialising in engagement rings and diamond jewellery. Our passion for diamonds and jewellery spans more than 20 years, drawing on a heritage that goes back four generations.
3 Hanover Square, W1S 1HD, London, United Kingdom
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Replied to 79% of negative reviews
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Beautiful products, very quick processing on 77diamonds part. 5/5 highly recommended.
Wonderful experience with Lesia.
She made what could have been a stressful last-minute decision feel completely effortless. When we decided to exchange rings at our civil ceremony, time was tight, but she personally ensured everything was completed within a week. Her attention to detail and thoughtful guidance on sizing, weight and width were incredibly helpful. The showroom is beautiful and made the whole experience feel even more special. We are truly grateful for her care and absolutely love our wedding bands.
Amazing product, blew me away when I saw it in person. The website customization process was very easy to navigate. Updates via email on the progress of the build were very regular and I enjoyed being kept in the loop. The build was completed ahead of the projected time which was a lovely bonus. Would 100% recommend 77 Diamonds for anyone looking to make this very important purchase.
Hi. I live abroad and reached out to Racha for advice and assistance in a purchase. Racha was kind, patient and efficient and I would highly recommend her. I have as yet not received my item so will review again on the finished product at a later stage.
I am very happy with this purchase- both service and quality of purchased earrings are excellent.
I had a great experience with 77 Diamonds from start to finish. The ordering process was clear and the team was very responsive and helpful.
I travelled from Kuwait to Dubai to collect the ring and everything was perfectly organised. The ring was exactly as described, beautifully crafted, and the GIA certification gave additional confidence in the purchase.
Overall a very professional service and a great experience. I would definitely recommend 77 Diamonds to anyone looking for a high-quality engagement ring.
I have received a fantastic service and especially from Holly whose advice on the ring to get was gratefully received. I unfortunately had to return my first choice of ring as it did not fit my awkward fingers properly and Holly was very accommodating and helped me with the returns process and kept me informed every step of the way from the return to receiving a replacement. If you need advice I would be sure to ask for Holly
Very attentive, supportive and friendly customer service! They made sure the order would arrive in time after I placed the order somewhat late. Would order here anytime again, can only recommend!
Easy to purchase, great prices and excellent communication (from Clare) throughout the purchase process. Arrived much quicker than initially stated, and packaged really nicely.
The product quality and customer services are great. The pricing is also competitive. I was going to give a 5 star, but the website has put me off a bit (need to improve the web flow and filtering, poor usability).
My interest and ultimate purchase was handled most professionally. The goods were presented very nicely. High quality all round.
Outstanding Ring and outstanding support from Clare!
Everything worked perfectly!
I ordered a diamond ring and was given a delivery date for a month later. However, I’m delighted to say that when I requested delivery on time for Valentine’s Day, two weeks earlier, Natacha from 77 Diamonds did everything she could to bring it forward. My concerns about the delivery being with Royal Mail were baseless. It came safely the next day. Very good service.
Great service from Fannie and the diamonds were delivered very quickly in time for my wife's birthday. I can highly recommend 77 Diamonds.
Service was personal and professional. They were able to show me first through email and telephone conversations and then in person (Hannover Square) the items that I was considering. They understood my requirements and price point and appropriately guided me. Needless to say my wife was extremely happy. I will definitely use 77 diamonds again for other jewellery in the future
After a bumpy ride with not hearing back from the sales support for a few days, I was contacted by Scott Wagstaff - who made the entire process extremely reassuring. Not only did Scott apologise for the lack of original response, he worked to ensure I received my ring 4 weeks sooner than the anticipated date! Scott kept me updated throughout the entire process, and my experience with 77 diamonds was a much more positive one as soon I was introduced to them. Thanks again for all of your support Scott - you made my special day possible! 🙏
Cecilia Rotar gave excellent service from order to receipt.
Great customer service and a quick turn around on my wedding rings. They look like great quality too.
Alex was extremely helpful and I am delighted with my new ring. Excellent service and product.
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