I ordered a replacement battery for my router which is a Lithium ion Battery as my old one was swollen so much the back panel came off. The shipping was 2 days later than expected but thf battery is... See more
Company replied
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See what reviewers are saying
Absolutely superb service. Ordered a Terry's Chocolate Orange Milk Chocolate. Really big fan of Terry's Chocolate Orange. But this brand is not available locally. Ubuy has satisfied my craving for del... See more
Company replied
This is the 2nd time I ordered in UBUY, I just want to tell you guys that I am satisfied with the quick delivery even its Friday they delivered my Graviola Capsule. This product strengthens my Immune... See more
Company replied
Your customer care on the phone are super polite & professional. I don't remember date of my calls,but I called few times,I am a visitor in Kuwait ,making sure to get my items on time before l... See more
Company replied
Company details
Written by the company
The best online shopping website in Kuwait. Shop electronic goods, fashion accessories, beauty products, mobile, men & women clothing, shoes, home & kitchen appliances online on Ubuy in Kuwait: Visit Ubuy to shop from the USA, UK, Japan, & Korea. Explore imported products online from the USA, UK, Japan & korea . Buy from Ubuy Kuwait to ship from the USA, UK and China. We provide cross-border shopping experience with great offers and deals. ✓ Low prices ✓ Big discounts ✓ Fast shipping ✓ Genuine brands ✓100 Million products. | Online Shopping | Electronics, Health & Beauty Product, Fashion| Ubuy Kuwait
Contact info
Al Murqab, Block 3, Khalid Ibn Al Waleed Street, Mazaya Tower 3, Floor 22,, Kuwait, Kuwait
- (+965) - 22204472/ 22055305
- info@ubuy.com
- www.a.ubuy.com.kw
4.3
Excellent
253 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beyond expectations
Best products from many places really beyond expectations especially delivery time and boxing
4 July 2023
Reply from Ubuy Kuwait
Hello Mahmoud Munir,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
30 kd for clearence and shipping is a…
30 kd for clearence and shipping is a bit too much, most of my orders dont even go above 30 kd
2 July 2023
Reply from Ubuy Kuwait
Hello Khaled al Otaibi,
Thank you for sharing your valuable feedback. Please accept our sincere apologies for the inconvenience caused. The review has been with our relevant team. Also, we have shared an email with the complete information. We request you to please revert us back to the same email, so that we may assist you further.
We value our customers and take all the necessary actions for their satisfaction. Once again, we apologize for the inconvenience caused to you.
Best Regards,
Team Ubuy
Quick delivery & Satisfied in using of Graviola capsule
This is the 2nd time I ordered in UBUY, I just want to tell you guys that I am satisfied with the quick delivery even its Friday they delivered my Graviola Capsule. This product strengthens my Immune System. Before monthly I'm sick now I only visited the Doctor once this past 6 months.
3 June 2023
Reply from Ubuy Kuwait
Hello Ma Lourdes Medina Mendiola,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
The prompt delivery
The prompt delivery. Price although need to be competitive because freight cost plus handling costs is very high. Thereby increasing the landed cost of the item being ordered.
4 June 2023
Reply from Ubuy Kuwait
Hello Jason Arthur Fernandez,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
We like your prompt servises
31 May 2023
Reply from Ubuy Kuwait
Hello Mohamed Farooq,
Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
Several sellers, feature of tracking the status of the
The parts are available from several sellers, which allows for a variety of prices and quality, Providing time options for delivery with the feature of tracking the status of the goods.
5 June 2023
Reply from Ubuy Kuwait
Hello Abdullah Falah Alkhaldi,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Great shopping experience
5 June 2023
Reply from Ubuy Kuwait
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I have not received it yet
3 June 2023
Reply from Ubuy Kuwait
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
the delivery time is long
3 June 2023
Reply from Ubuy Kuwait
Hi, We are sorry to hear about your experience. Please accept our sincere apologies for the inconvenience caused. Please let us know your query in detail at info@ubuy.com so we may check and assist you. Thank you once again for your valuable feedback.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
All the delivery comes in time
All the delivery comes in time and the order packaging for all the order are the best and fast.
2 June 2023
Reply from Ubuy Kuwait
Hello Saleh Arman,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Whatever the specs were in the order
Whatever the specs were in the order, that's what arrived.
And that's what is important to the orderer in order to accomplish the plan in mind.
15 May 2023
Reply from Ubuy Kuwait
Hello Roel B.E,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
I order from Ubuy as I can find what I…
I order from Ubuy as I can find what I need easily and it can be delivered fast.
4 May 2023
Reply from Ubuy Kuwait
Hello Jassim Alanjari,
Thank you for your valuable feedback & rating. Your review encourage us greatly. Happy Shopping!
Best Regards,
Team Ubuy
I have received the product ordered on…
I have received the product ordered on time, with satisfaction
3 May 2023
Reply from Ubuy Kuwait
Hello, Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
Reply from Ubuy Kuwait
Hello,
Please accept our sincere apologize for the inconvenience caused to you. Please be informed that the product already reached our warehouse yesterday and will deliver to your place at the earliest.
We are putting our best efforts to deliver the product parcel to your place. Once again, we are sorry for the inconvenience caused.
Thanks & Regards,
Team Ubuy
Reply from Ubuy Kuwait
Hello Faisal Ali,
We are really sorry to hear this. Please accept our sincere apologize for the inconvenience caused to you. We want to inform you that the product was available in stock when order placed however when request was sent to the seller, the product was not available with them. This product is also not available with other sellers as well that's the reason we need to cancel your order.
We have forwarded this concern to the quality team and they will take necessary action on it. Once again, we are really sorry for the inconvenience caused to you.
Thanks & Regards,
Team Ubuy
Best website ever guaranteed genuine…
Best website ever guaranteed genuine products and services and if you received your order not like described or damaged they will replace it for you or fully refund you very trustworthy customer related website.
Thank you Ubuy for your endless support I really appreciate it.
5 May 2023
Reply from Ubuy Kuwait
Hello, Thank you so much for your feedback & rating! We will share this with the store team to let them know to keep up the amazing work.
Best Regards
Where is my order I’m waiting
4 April 2023
Reply from Ubuy Kuwait
Hello Lina Alsaleh,
Thank you for placing an order with us. We would like to inform you that the product you have ordered is arriving between Apr 29 - May 17 at our warehouse in the US then the same will be delivered to you within next 3-4 working days. You will receive the tracking information as soon as the shipment will be dispatched from our warehouse to your country.
Best Regards,
Team Ubuy
the company is doing well for its…
the company is doing well for its customers but the shipping price is very high, sometimes the price is higher than the item itself!
6 April 2023
Reply from Ubuy Kuwait
Hello Majeed Abdullah,
Thank you for your valuable feedback. We have forwarded your shipping related concern to the quality team. They will surely take an action on it.
Thanks & Regards,
Team Ubuy
Fast delivery
The product received as described exactly and before the expected date. Highly recommend their service.
28 March 2023
Reply from Ubuy Kuwait
Hello Shatha,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
Thank you i like ubuy website 😊
27 March 2023
Reply from Ubuy Kuwait
Hello,
Thank you so much for taking the time to share your feedback & rating. Your review is very important for us. Happy Shopping!
Best Regards,
Team Ubuy
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