A1 Clutches Reviews 

2,257
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional team for being exceptionally helpful and courteous while completing vehicle repairs remarkably quickly and efficiently from start to finish. Many consumers also deeply appreciate the fair pricing structures, transparent communication throughout the process, and helpful video updates detailing their car's condition before any work begins. Some reviewers were not happy with unexpected extra costs, delayed repair times, or unresolved mechanical issues discovered immediately after picking up their vehicles from the garage. A few people also experienced frustrating communication difficulties, administrative errors, or encountered poor customer service and unhelpful attitudes during their overall service visit.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the quick turnaround times, helpful... See more

Staff

Clients share positive opinions on staff, frequently highlighting the friendly, professional, and... See more

Price

Users describe positive interactions with price, highlighting that the work is consistently fair,... See more

Product

Reviewers share mixed feedback about product performance, with some consumers reporting that their car drives... See more

Quality

Customers report positive experiences with quality, noting that the standard of work and workmanship was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional from the very first contact through to after work snagging. Clarity on quotation for work. Video review and phone call with solution options during work. Technical knowledge of why issues... See more

Rated 5 out of 5 stars

A big thanks to Guri and the entire team at A1 Clutches Tipton. Needed a new clutch, flywheel and slave cylinder on my S3. Was quoted a fair price for the work required. The job was completed a... See more

Rated 5 out of 5 stars

Absolutely brilliant from start to finish. Staff were courteous , honest and polite at all times. I was sent a video detailing the works and quoted a very reasonable price. I have collected the vehicl... See more

Rated 5 out of 5 stars

Clutch packed up the Thursday a week before Christmas. Phoned A1 on Friday. Tony said bring it in Monday (3 days til Christmas). Fixed it same day (had to replace clutch and slave cylinder). Incredibl... See more


Company details

  1. Vehicle repair shop

Information provided by various external sources

Established in 1990 A1 Clutches are the leading Clutch and dual mass flywheel specialists in the Midlands, we operate from multiple state of the art sites. We specialise in high performance, 4 – 4, light commercial vehicles and even motor homes. We consistently strive to offer our customers an unbeatable service and 2 year warranty on clutches, leading the way in our industry. A1 Clutches are a specialist IMI Approved Repairer of 7 speed DSG VW gearboxes. All of our technicians are highly skilled in their field and are continually trained in the latest procedures and practices. We operate a reliable collection and delivery service and can supply you with a free courtesy car whilst your vehicle is being repaired Subject to availability. We offer a free no obligation check on your clutch while you wait by one of our highly skilled technicians, this only takes minutes so there is no need to book.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(2,257)

87 reviews in the last 12 months

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Rated 5 out of 5 stars

Tiguan tdi clutch and dual mass flywheel.

Had a new clutch, dual mass flywheel fitted on my 2011 Tiguan tdi at the Cannock branch thee staff were very efficient, cheaper than the rest I tried and pleasant staff. Highly recommend. Thanks a1. 👍👌

9 December 2024
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Afternoon Mr Wootton

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Suki and his team at our Cannock branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

My car needed repairing asap as my…

My car needed repairing asap as my clutch had gone, called up on a Friday he managed to fit me in same day and car was fixed by 3pm Saturday. He Informed me of other issues regarding the car and still kept it at a reasonable price especially coming up to Christmas! Definitely recommend. They also do recovery pick up, I paid less than £50- probably depends on your location.. very happy overall

6 December 2024
Unprompted review
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Reply from A1 Clutches

Good Afternoon Gab

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Tony and the team at our Derby branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.

Rated 5 out of 5 stars

Their service was excellent

Their service was excellent, they went beyond to sort my car mot out, it’s my go to garage to from now

26 November 2024
Unprompted review
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Reply from A1 Clutches

Good Morning Norway & Indigo

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Tony and the team at our Derby branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Great Service

Rang around several places locally and A1 came back with the keenest price and were able to fit new clutch immediately. My daughter's Mini was completely sorted ahead of schedule and road test indicated another minor issue of which I was previously unaware of, meaning we were and able to sort elsewhere before further problems developed. Well pleased with price and service levels and would definitely recommend. Thank You!

22 November 2024
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Morning Glyn

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Suki and his team at our Cannock branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Brilliant service had an issue with my…

Brilliant service had an issue with my clutch pedal, dropped in last minute they gave me a courtesy car and my car was ready the next day, will definitely use them in future

6 December 2024
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Morning Mr Mwanza

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Tony and the team at our Derby branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Great service and communication

Great service and communication . Quicker than expected . Kept informed of progress and full explanations where needed.

6 December 2024
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Morning Mr Rollason

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by the team at our Tipton branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.
Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

honest and very fast turn around they…

honest and very fast turn around they cannot do enough for there customers

19 November 2024
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Morning Mr Millward

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by the team at our Tipton branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.
Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Quick, easy and cheap

Quick and easy experience. I was kept informed throughout. Needed recovery for my car to get it to the garage and that was no trouble. Cheapest price by far in Derby. Don’t look anywhere else for car repairs especially clutch related issues. All fixed within 24 hours of the first call. Also includes a warranty. I’m not car minded but it was explained very well.

7 December 2024
Unprompted review
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Reply from A1 Clutches

Good Afternoon AJC

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Tony and the team at our Derby branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Amazing garage

I was very pleased with the service I received when I called the garage on Friday to arrange for my Mini Countryman's clutch to be replaced. My appointment was scheduled for the following day at 8:30 am, and the work was completed by 1:30 pm. The staff were professional and friendly. I highly recommend this garage and have already shared my positive experience with my family and friends.

My car now drives like a dream and feels brand new.

7 December 2024
Unprompted review
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Reply from A1 Clutches

Good Afternoon Kat

Thank you very much for taking the time to write your 5* review re the work carried out on your vehicle by Steve and his team at our Digbeth branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.
Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

5 Star service.

Excellent service from my first phone call for a quote to having the new clutch fitted. Thanks to Steve for good advice & arranging for the fitting in a timely efficient manner.

5 December 2024
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Afternoon Mr Wilson

Thank you very much for taking the time to write your 5* review re the work carried out on your vehicle by Steve and his team at our Digbeth branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.
Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Very professional

Very professional, an efficient lady receptionist and Steve who was in charge. Easy drop off. They kept me informed throughout of progress and cost. Put themselves out to get the car back to me and the job was well done. Thanks

29 November 2024
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Morning Mr Massey

Thank you very much for taking the time to write your 5* review re the work carried out on your vehicle by Steve and his team at our Digbeth branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.
Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Used some good garages over the years but they are among the best

I have used some good garages over the years but A1 has to be among the best. Not only did they provide the most competitive quote, but booked it in same day, gave me a courtesy car and by the time I got home had dismantled the clutch and sent a video of the problems!
Having agreed necessary extra work over the phone, they completed the job by the following afternoon.
Staff are friendly, efficient and clearly explained all the issues.

19 November 2024
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Morning Dave

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by the team at our Tipton branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.
Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

My experience with A1 clutch was superb…

My experience with A1 clutch was superb from start to finish. I found the staff very helpful and thorough. Rick took me on a test drive and was persitant to find the problem as it was intermittent. His knowledge was excellent and the mechanics fixed my car in one day. A1 sent me a video so I could see the exact problem. Overall I would highly recommend this company as I've been recommended over the years. Thanks to A1 my car is running perfectly

5 November 2024
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Afternoon Sally

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by the team at our Tipton branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great afternoon.
Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

My car was sorted in a very…

My car was sorted in a very professional manor I would recommend A1 clutches thank you for your service

23 October 2024
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Morning Ann

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Suki and his team at our Cannock branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Major Gearbox Repair on Volkswagon Tiguean…

Explained in detail what they were going to do. No mansplaining, young lady was very knowledgable. Did what they said they would do. Helpful video.

22 October 2024
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Afternoon Jill

Thank you very much for taking the time to write your 5* review re the work carried out on your vehicle by Steve and his team at our Digbeth branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.
Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

The Best Of the Best..

Absolutely Amazing Service provided by A1 Clutches which Are Based in Bradford street Birmingham.I Had My Car Recovered From Coventry By The AA.
Had Issues with My Clutch on My Kia Optima...The Full Replacement was Done in Less than 7 Hours.
Also I Received a Video of The Failed Parts Promptly.
The Price Quoted Was An Absolute Steal...
Customer Service was Second To None..
Going Forward I will get my Car Serviced at A1 Clutches...Thank you So Much A1 clutches/Team For Your Honest Advice.I will not Hesitate to Recommend you To All my Family And Friends..
Thank You So Much Gill(Coventry)

31 October 2024
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Morning Mr Gill

Thank you very much for taking the time to write your 5* review re the work carried out on your vehicle by Steve and his team at our Digbeth branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great weekend.
Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Excellent service,friendly staff done…

Excellent service,friendly staff done the work quickly and well,went above and beyond to get it done,competitive price,would recommend to anyone.

22 October 2024
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Afternoon Mr Morgan

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Suki and his team at our Cannock branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great weekend.

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

a pleasure to deal with this company

a pleasure to deal with this company. phoned for estimate for a clutch on a vw tiguan, gave me a price and did the repair next day,Tony and his team were friendly and polite,and kept me informed all the time ,
EXCELLENT SERVICE .WOUD RECOMEND TO ANYONE..

1 November 2024
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Morning Mr Clayton

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Tony and the team at our Derby branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great weekend.

Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Returning Customer

Steve & Shaz

Returning Customer
I had the clutch replaced on our Skoda Octavia last year. The service and quality of workmanship was excellent and the car continues to perform well.

My Sons Car – Clio
Recently my son had a problem with the gearbox on his Clio and I had no hesitation in recommending the Birmingham branch of A1 Clutches.
Once again, the service and quality of workmanship was completed to a high standard and my son is happy with the work carried out.

Steve, Shaz and the team at A1 clutches continue to provide a friendly polite and professional service.

Keep up the excellent work.

Thank You.

30 October 2024
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Afternoon Laghdir

Thank you very much for taking the time to write your 5* review re the work carried out on your vehicle by Steve and his team at our Digbeth branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.
Steve Martin - Customer Services Dept

Rated 5 out of 5 stars

Really good service very happy with all…

Really good service very happy with all I had done!

21 October 2024
Unprompted review
A1 Clutches logo

Reply from A1 Clutches

Good Morning Kimberley

Thank you very much for taking the time to write your 5 star review re the work carried out on your vehicle by Suki and his team at our Cannock branch, your comments are very much appreciated.

Customer service is our number one priority at A1 Clutches

We look forward to assisting you again in the future.

Have a great day.

Steve Martin - Customer Services Dept

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