A1 Clutches Reviews 

2,256
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional team for being exceptionally helpful and courteous while completing vehicle repairs remarkably quickly and efficiently from start to finish. Many consumers also deeply appreciate the fair pricing structures, transparent communication throughout the process, and helpful video updates detailing their car's condition before any work begins. Some reviewers were not happy with unexpected extra costs, delayed repair times, or unresolved mechanical issues discovered immediately after picking up their vehicles from the garage. A few people also experienced frustrating communication difficulties, administrative errors, or encountered poor customer service and unhelpful attitudes during their overall service visit.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the quick turnaround times, helpful... See more

Staff

Clients share positive opinions on staff, frequently highlighting the friendly, professional, and... See more

Price

Users describe positive interactions with price, highlighting that the work is consistently fair,... See more

Product

Reviewers share mixed feedback about product performance, with some consumers reporting that their car drives... See more

Quality

Customers report positive experiences with quality, noting that the standard of work and workmanship was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional from the very first contact through to after work snagging. Clarity on quotation for work. Video review and phone call with solution options during work. Technical knowledge of why issues... See more

Rated 5 out of 5 stars

A big thanks to Guri and the entire team at A1 Clutches Tipton. Needed a new clutch, flywheel and slave cylinder on my S3. Was quoted a fair price for the work required. The job was completed a... See more

Rated 5 out of 5 stars

Absolutely brilliant from start to finish. Staff were courteous , honest and polite at all times. I was sent a video detailing the works and quoted a very reasonable price. I have collected the vehicl... See more

Rated 5 out of 5 stars

Clutch packed up the Thursday a week before Christmas. Phoned A1 on Friday. Tony said bring it in Monday (3 days til Christmas). Fixed it same day (had to replace clutch and slave cylinder). Incredibl... See more


Company details

  1. Vehicle repair shop

Information provided by various external sources

Established in 1990 A1 Clutches are the leading Clutch and dual mass flywheel specialists in the Midlands, we operate from multiple state of the art sites. We specialise in high performance, 4 – 4, light commercial vehicles and even motor homes. We consistently strive to offer our customers an unbeatable service and 2 year warranty on clutches, leading the way in our industry. A1 Clutches are a specialist IMI Approved Repairer of 7 speed DSG VW gearboxes. All of our technicians are highly skilled in their field and are continually trained in the latest procedures and practices. We operate a reliable collection and delivery service and can supply you with a free courtesy car whilst your vehicle is being repaired Subject to availability. We offer a free no obligation check on your clutch while you wait by one of our highly skilled technicians, this only takes minutes so there is no need to book.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(2,256)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely brilliant from start to…

Absolutely brilliant from start to finish. Staff were courteous , honest and polite at all times. I was sent a video detailing the works and quoted a very reasonable price. I have collected the vehicle and driven and it’s like driving a new car! If I could give more stars I would absolutely brilliant would recommend 100 percent to any customers with vehicle issues.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Fantastic service. Very friendly reception. Trustworthy, sent videos of the problem before we agreed to carry out the work. Would recommend and use again.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Toyota aygo semi automatic .

Toyota aygo semi automatic .. clutch replacement…. After having a quote from A1 Tipton.. £495 for full clutch kit .. it’s what I was expecting to pay .. but would it be done right … I’m very fussy and as a diy mechanic I like to do as much as I can so trusting someone one else was very frustrating.. and Toyota wanted an extortionate amount to replace the clutch.. so decided to go with A1 .. I did make myself very clear upon leaving the car about how particularly I was . And was assured everything would be taken care of of … courtesy car was also provided.. and later that day had a phone call to say car was ready… to collect.. so arrived at A 1 to collect car I had a good long look round and everything seemed ok drove home everything seemed ok on the Saturday day after fitting I got the car on my ramps to check underneath of car for any issues .. everything looked fine .. iv waited till today Monday .. and still everything is fine .. summery!!! Can’t fault A1 at all .. not a single problem , pleasant staff really nice girl on reception.. I’d recommend them 100% ..

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent service from beginning to end, the staff were friendly and professional. The price I was quoted is what I paid. The repairs were carried out in good time and well done. Will definitely use this company again.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

I’m extremely disappointed with my experience and the complete lack of professionalism shown (Tipton)

On Thursday 5th February, I requested a quote through their website. The form specifically asks for a preferred call-back time, which I set because I was working night shifts. Despite this, I was woken up by an early call the next day. If you offer a preferred contact time, it should be respected.

I still decided to give them a chance and called back on Saturday 7th February. I received a call on Monday 9th February, where I was quoted a price, told exactly what would be replaced, and given a clear timeframe. I was assured that if I dropped the car off on Tuesday 10th February, it would be ready by Wednesday 11th, or Thursday 12th at the very latest. I was also offered a courtesy car as I needed transport for work.

I chose this company largely based on their high feedback score on Trustpilot, however this experience has shown me how misleading those ratings can be.

I dropped my car off on Tuesday as agreed. The receptionist didn’t appear to know a courtesy car had been arranged, which delayed things slightly, but I let it go.

However, the courtesy car itself had serious issues. When driving on the motorway, the steering wheel shook violently at around 60mph, and there was a loud humming noise from the front passenger wheel. The car felt unsafe, but I had no alternative and still needed to get to work.

On Wednesday afternoon, I rang to ask for an update and whether anything else had been identified while stripping the car. I was told someone would call me back — they never did.

On Thursday morning, I rang again, as this was the agreed latest completion date. I was spoken to rudely and told, “we’ll call you when it’s ready.” I explained that if I didn’t hear anything by midday, I wouldn’t be able to return the courtesy car or collect mine due to work. This was brushed off.

At around 3:30pm on Thursday, I finally received a call saying they had only just started work on my car and had discovered a corroded clutch slave cylinder pipe that needed replacing. I was sent a WhatsApp video — which clearly showed my car still fully intact and not stripped at all.

After having my car for three days, this was completely unacceptable. I was told one thing and delivered another. When I challenged this, I was told “we’ve been busy,” which raises the question: why promise a timeframe you can’t meet?

To make matters worse, I was told I was “done a favour” by being given a courtesy car — despite the business advertising free courtesy cars on their website, and despite the one I was given being unsafe to drive.

At this point, I told them not to touch my car, to remove it from the ramps, and that I would collect it and take it elsewhere. No work had been done, so no payment was taken.

This experience left me without my car, driving an unsafe courtesy vehicle, spoken to rudely, and now having to find another mechanic — all while my own car remains undrivable.

Poor communication, missed promises, unsafe courtesy car, and zero accountability. I would not recommend this business.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Booked my wife's car in day after mine…

Booked my wife's car in day after mine new clutch fitted same day good price, same as quoted on the phone by Tony picked up the next which I asked for
A1 clutches have looked after me 2 cars fixed in less than a week, again many thanks

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Exhaust failed on way to a family…

Exhaust failed on way to a family funeral. We had 2.5hours to get there and spoke to Tony at A1 Clutches on phone who said bring it in and he'd do his best. Unbelievable service, the team swiftly confirmed issue and ordered the parts, delivered in 1 hr, had car sorted and we made it to the funeral with 10 mins to go. Words cannot cover how grateful we are to Tony and his team. We'd recommend them unreservedly! Stewart G.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant! Great service

Brilliant!! Needed my car looking at ASAP, took it down to the Tipton centre. Test drove it, told me the problem and fixed it. Simple as that. Well priced and car now drives great!! Excellent customer service, so friendly and was kept updated along the way with progress. Highly recommended. Thanks you

7 January 2026
Unprompted review
Rated 5 out of 5 stars

First class service and kept up to date…

First class service and kept up to date on new clutch and flywheel. On collection I was advised I had a leaking thermostat housing with a picture showing me the leak, and advised to keep topping up my coolant until I got it repaired

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Top service

I had the clutch replaced on my Peugeot 3008 by A1 Clutches Derby just after the New Year, and I couldn’t be happier with the service. The team was professional, knowledgeable, and easy to deal with from start to finish. The work was completed efficiently, communication was clear throughout, and the car now drives perfectly. It’s great to find a business that delivers exactly what they promise. Highly recommended!

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from start to finish from Giri at A1 clutches Tipton. I was kept informed through all stages of the work my car needed. Giri is polite, professional and explained all work that was needed and gave me a quote before the work was carried out. Definitely recommend this team.

14 January 2026
Unprompted review

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