A1 Clutches Reviews 

2,256
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional team for being exceptionally helpful and courteous while completing vehicle repairs remarkably quickly and efficiently from start to finish. Many consumers also deeply appreciate the fair pricing structures, transparent communication throughout the process, and helpful video updates detailing their car's condition before any work begins. Some reviewers were not happy with unexpected extra costs, delayed repair times, or unresolved mechanical issues discovered immediately after picking up their vehicles from the garage. A few people also experienced frustrating communication difficulties, administrative errors, or encountered poor customer service and unhelpful attitudes during their overall service visit.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the quick turnaround times, helpful... See more

Staff

Clients share positive opinions on staff, frequently highlighting the friendly, professional, and... See more

Price

Users describe positive interactions with price, highlighting that the work is consistently fair,... See more

Product

Reviewers share mixed feedback about product performance, with some consumers reporting that their car drives... See more

Quality

Customers report positive experiences with quality, noting that the standard of work and workmanship was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Professional from the very first contact through to after work snagging. Clarity on quotation for work. Video review and phone call with solution options during work. Technical knowledge of why issues... See more

Rated 5 out of 5 stars

A big thanks to Guri and the entire team at A1 Clutches Tipton. Needed a new clutch, flywheel and slave cylinder on my S3. Was quoted a fair price for the work required. The job was completed a... See more

Rated 5 out of 5 stars

Absolutely brilliant from start to finish. Staff were courteous , honest and polite at all times. I was sent a video detailing the works and quoted a very reasonable price. I have collected the vehicl... See more

Rated 5 out of 5 stars

Clutch packed up the Thursday a week before Christmas. Phoned A1 on Friday. Tony said bring it in Monday (3 days til Christmas). Fixed it same day (had to replace clutch and slave cylinder). Incredibl... See more


Company details

  1. Vehicle repair shop

Information provided by various external sources

Established in 1990 A1 Clutches are the leading Clutch and dual mass flywheel specialists in the Midlands, we operate from multiple state of the art sites. We specialise in high performance, 4 – 4, light commercial vehicles and even motor homes. We consistently strive to offer our customers an unbeatable service and 2 year warranty on clutches, leading the way in our industry. A1 Clutches are a specialist IMI Approved Repairer of 7 speed DSG VW gearboxes. All of our technicians are highly skilled in their field and are continually trained in the latest procedures and practices. We operate a reliable collection and delivery service and can supply you with a free courtesy car whilst your vehicle is being repaired Subject to availability. We offer a free no obligation check on your clutch while you wait by one of our highly skilled technicians, this only takes minutes so there is no need to book.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(2,256)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Replacement clutch

Phoned a really helpful guy named Steve. He gave me a quote, took the car on 24/07/25. Clutch and cable were replaced in less than 24 hours. I just picked the car up as of 4pm on 25/07/25.
Excellent service and a two year 18,000 miles warranty. Hats off to the guys at A1 Clutches!
Mark O'Connor

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Got my partner to take our van in for…

Got my partner to take our van in for new clutch. Paid £2350 after having all the work they recommend. Picked van up and the body work had all been damaged severely. My partner told the company before he even drove off and they said they would check the cctv. Since then the owner rik has denied any damage and refused to look at cctv. I have cctv of the van leaving my have 10 mins before he dropped the van off with them.
I also have all the calls made that I've tried to contact him to solve the issue but he states on a call he wasn't dealing with my complaint.
He's very rude to woman more than men(woman watch out don't go on your own). He very rude and unprofessional.
I've had to ring the police and my van insurance to take this further despite me giving him options so solve the accident he denies at he's work place.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Fast response and turn around time

My car broke down and had to be towed to the nearest garage. I had a phone call the next day saying it would take 2/3 weeks to get round to fixing it but I needed it sooner.
 
I shopped around and A1 Clutches responded straight away and included recovery cost from the previous garage. They turned the car around in 1.5 days, and I was super happy!

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I phoned up on a bank holiday weekend as the clutch had gone on my car and they were more than happy to help. The staff were lovely and made me feel very comfortable as a young girl with car trouble going to the mechanics lol. They fixed my car very quickly. I'd definitely recommend.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Our Kia Carens was suffering with…

Our Kia Carens was suffering with difficulty engaging gear, AA callout diagnosed clutch bearing failing. Rang a couple of garages in our area and was advised to book with A1 at Derby. Booking with Tony was nice and easy. Price was really reasonable considering the work to change any clutch. The external slave cylinder had also failed on the vehicle, but Tony rang us to ask before they changed which I appreciated. All in all was left for just over a day and car is good as new. Thanks Tony and the team for such great service.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

5 star clutch replacement

On the evening of Wednesday 2.7.25 i broke down in the centre of Birmingham, come the afternoon of Thursday 3.7.25 i was finally collected and my car dropped off at A1 in Derby. After the terrible experience of being with my car all night, A1 repaired my car on the Friday which was such a relief. Sensational service and fabulous comminications. ***** rated

4 July 2025
Unprompted review
Rated 1 out of 5 stars

Had a gearbox & clutch replaced at cost…

Had a gearbox & clutch replaced at cost of £1500. Picked my vehicle up and noticed a whistling sound, when I got home rang there office, they told me to bring it back to inspect. I decided to lift the bonnet myself and noticed the air intake pipe was not connected or fixed in place ! Still the same took it back they said everything was fine. Took it to another garage, they immediately found that a Intercooler pipe had been damaged which was fixed to the gearbox. A1 clutches denied it there doing, although they agreed to replace the hose after my persistence. They kept on insisting it was already damaged which it definitely wasn’t. Very shoddy workmanship. Would never used them again !!

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Cannot fault the work or customer service at the Cannock centre. Had an issue with my clutch that turned out to be a less than straightforward fix in the end, but they persevered and were professional and transparent throughout. Highly recommend!

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Great fast service.

Great fast service And was best on price by far I rang lots of garages to compare quotes a lot of garages wouldn’t take on the work because I have an Audi a5 and apparently it’s very difficult to do. A1 didn’t even hesitate. I rang on the Thursday was booked in on the Friday and picked it up early Saturday. I know it’s not very often your clutch goes but in future I’ll definitely be taking it here again I’d highly recommend. Great job!!

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent work and service

Excellent work and service. My Daughter was without her car for work and A1 clutches although fully booked for the next 10 days asked us to bring the car to them and they would do their best to fit the new clutch asap. They did just that , and telephoned us within 2 days to say the car was ready for collection. One very happy Daighter and the price could not be beaten. Highly recommend.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

Superb to deal with!!

Superb to deal with!!! Guri, Suki and the team made a stressful situation into a breeze, dealing with a gearbox and clutch issue on a very heavily used working van. I could not have asked for better service, communication and timeframe. I can very highly recommend them

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, effective and affordable.

A1 Birmingham were able to offer an appointment at short notice and replace clutch and front brake pads at around half the cost quoted by the dealership. Really easy to deal with, efficient, friendly and effective. My car is driving smoothly again 👍🏼

19 June 2025
Unprompted review
Rated 5 out of 5 stars

A1 clutches friendly & professional

A1 clutches have provided a friendly, efficient and professional service including diagnosing the fault and fitting a new clutch. No problems, new clutch working fine and good price. I highly recommend them.

14 June 2025
Unprompted review

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