A1Bounce Reviews 16

I Booked A1 bounce for yesterday And i must say there service all way through from booking to payment,and all the setting up/packing up was amazing. Friendly staff made everything super easy will definitely use again couldn't recommend them enough

We have used A10 bouncy castles a few times now and they never disappoint. The customer service is excellent. The team is super friendly, reliable and helpful and the bouncy castles always provide lots of fun for the kids. The equipment is great for little ones of different ages. It is always clean and the team is super efficient in putting it up and taking it away at the end. A fantastic local business that is worth supporting! 👏✨

Would highly recommend using A1 Bounce for your party hire. We have used for several years now and always had a great friendly service with good quality products, easy set up and good communication

Good communication via email before my event. Delivery on time and kids loved the bouncy castle on the day. Would highly recommend.

I've booked bouncy houses and other things with these guys several times now, they deliver all the way up to Alnwick (at a cost which is understandable for travel) - but they are always no fuss with delivery and pick up and super helpful during the whole booking process. I will continue to use them for all booking for kids parties and other events in the future. There selection is also great!

Excellent service. The bouncy castle arrived early, with very friendly staff and was picked up at 17.30. Great communicaiton and service, will definitely use again

Amazing set up by A1, informed the team the times of the party so they were there to set up and take down perfect timing. All health and safety explained and the man and lady setting up were fantastic: thanks so much for making my sons party amazing.

Excellent communication, came when they said they would, friendly and polite. Bouncy castle was a hit with kids and adults at the party. Would recommend

Great communication, bouncy castle delivered on time. Would use this business again.

Hired some inflatables / Santa throne for our Christmas Event. Communication throughout was fantastic and items were as described. Overall, a great service delivered and would use again.

Won't use them again.

Booked a castle for a birthday party. It arrived soaking wet

Every kid came off it with wet clothes.

The staff at the end of the email just offered me a 50% off another bouncy castle..... yeah that's great.

Not interested in customers.

The castle made our party exceptional. Booking was easy and the delivery men, who I think were called Paul and Connor, were friendly and helpful. We got the biggest castle and they were able to take it through the house without any trouble. I would definitely use this company again.

A fabulous experience with A1 Bounce. Good communication following my online order and the delivery and collection on the day of my party was bang on the time they had stated.
The kids (and quite a few of the adults!) loved the bouncy castle, which really made our party special.
Highly recommended!!

We hired a bouncy castle via A1 for my sons birthday. A couple of days before the party I received an email that they would deliver between 11 and 11.30 even thought I filled in a form that the party started at 11. They told me they couldn't get there any earlier, but they would be quick with the set up. 11.30AM on the day, still no bouncy castle so I rang them. The girl on the phone said someone would ring me back shortly. No call back. 11:45AM still no bouncy castle. Rang again, same message. 12:00AM they finally turned up, gone through paperwork and left. Kids go on the bouncycastle. The thing was soaking wet, apart from that this was very annoying after waiting for it for an hour. Also very dangerous.
Rang them on Monday to discuss this, I would get a call back. Never happened. Rang them on Wednesday, girl said we are very sorry our apologies. I told her that apologies didnt cover it, I would get a call back before Friday. She also told me that they had send me a message about being delayed on the day, a message that I never received. She said I have got it here and send it over to you as prove. Just like the "message" they did send on the day, I also never received an email. Rang again this morning, girl on the phone couldnt help me and told me someone will ring you back soon. Still nothing. NEVER AGAIN! Paid 95 pounds for 1,5 hours of playing for the kids.

Amazing!
Great price, way better than expected & quick and easy to put up and take down.
We got the Dino slide for a kids party and massively impressed!! Will deffo use these guys again.

Fab set up my children really enjoyed there day playing on the mega slide package