AAA City Removalist Reviews 354

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, noting that they handle items with care and make the moving process much easier. Many people appreciate the team's willingness to go above and beyond, ensuring all furniture is placed correctly and even assisting with unexpected issues. However, some customers were not happy with the service, mentioning issues with efficiency and unexpected charges. A few people experienced delays in unloading, felt the moving team was less efficient than expected, and were charged additional fees for what they considered short distances or minor stairs.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

Users describe positive interactions with service. Many customers praise the amazing, excellent, and prompt... See more

Location

Clients share ambiguous opinions on location. Some customers report efficient moves between specific suburbs,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rivan and Steven Truck Number 24 ⭐️⭐️⭐️⭐️⭐️ I had an amazing experience with this removalist team! They were incredibly quick and efficient without cutting any corners. Every item was handled with c... See more

Company replied

Rated 5 out of 5 stars

Thank you so much to the guys for helping us move house. They were brilliant. Very professional and friendly. They overcame the problem we had with the narrow staircase. They did not stop until all ou... See more

Company replied

Rated 5 out of 5 stars

The driver and his offsides packed us up efficiently and were very patient through a difficult settlement (not of our making). Settlement was not resolved by the end of the day so had to roll into t... See more

Company replied

Rated 5 out of 5 stars

Mr Bashar and Martin Truck 25, did remove my furniture today from one house to another. Both the guys were very hardworking , efficient and honest. I am happy with their. I would recommend them... See more

Company replied


Company details

  1. Transportation service
  2. Delivery Company

Written by the company

AAA City Removalists is an accomplished Furniture Removalist company and a member of Afra (Australian Furniture Removers Association) member. With over 8,000 positive reviews on Google, Product Review & Facebook, we offer high quality affordable Removalists that adhere to the toughest standards in the Moving industry. We provide AAA quality Removals to Homes & Offices in Sydney since 2005, moving furniture within Sydney, Country and interstate. We pride ourselves on offering our customers movers who are reliable, safe, dependable and Affordable Relocation of all sizes, so there’s a removal package for everyone. Call 02 97371111  


Contact info

4.8

Excellent

TrustScore 5 out of 5

354 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Truck 25 Bashar and Martin great…

Truck 25 Bashar and Martin great customer service very helpful thank you so much Bashar and Martin

21 April 2026
Unprompted review
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Reply from AAA City Removalist

Thanks so much Shirley for your kind words! We’re really glad to hear Bashar and Martin from Truck 25 provided great customer service and were so helpful throughout your move. We’ll be sure to pass on your appreciation to them; they’ll be thrilled.

Wishing you all the best in your new place!

Rated 5 out of 5 stars

Truck number 11

Truck number 11, Roni & John.

Excellent experience, amazing service, don't in a timely matter. Efficient move from Breakfast Point to Drummoyne.

16 April 2026
Unprompted review
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Reply from AAA City Removalist

Thank you Ben for taking trhe time to leave us a positive review. Enjoy your new home.

Rated 5 out of 5 stars

Rivan and Remon truck 24

Rivan and Remon truck 24, fantastic move from interstate. Highly recommended

10 April 2026
Unprompted review
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Reply from AAA City Removalist

Thank you Ashleigh for inviting us into your home to complete another removal service. t was our pleasure serving you

Rated 5 out of 5 stars

We used aaa twice for major removals of…

We used aaa twice for major removals of heavy items and adhoc items. The aaa team have been excellent and we will always recommend them. They are worth the money.

30 March 2026
Unprompted review
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Reply from AAA City Removalist

We sincerely appreciate your positive review Suzanne and enjoyed serving you.

Rated 5 out of 5 stars

Track 11 roni this is a friendly team…

Track 11 roni this is a friendly team of removalist then is recommended to all who wants to move from no matter high floors or low floors

27 March 2026
Unprompted review
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Reply from AAA City Removalist

Thank you Tam for your thoughtful review. It was our pleasure serving you.

Rated 5 out of 5 stars

AAA City Removalists made my relocation easier

I used AAA City Removalists last week. I'm more than happy with their services. Bashar and Martin with Truck 25 were super helpful and professional. They packed everything as well which was a huge load off my mind. Everything arrived in one piece and went smoothly and efficiently. I will use them again.

3 March 2026
Unprompted review
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Reply from AAA City Removalist

It was our pleasure serving you and your family.

Rated 5 out of 5 stars

Bashar and Martin truck 25 were…

Bashar and Martin truck 25 were amazing! They were quick, helpful and willing to go above and beyond.

21 January 2026
Unprompted review
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Reply from AAA City Removalist

Thank you Rohan for your positive review. We hope you settle into your new place.

Rated 5 out of 5 stars

Bashar and Ayaman

Bashar and Ayaman, truck 25. Amazing service, great guys and helped a lot with everything. Thank you team wouldn’t have made it to my place without you.

17 December 2025
Unprompted review
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Reply from AAA City Removalist

Thank you Bavita for your glowing review. It was our pleasure serving you.

Rated 5 out of 5 stars

Very helpful

Very helpful, polite & efficient team very capably led by Bashar & Rimon & Martin. Highly recommend them.

28 November 2025
Unprompted review
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Reply from AAA City Removalist

Thank you Robyn for taking the time to leave a positive review. It was our pleasure serving you.

Rated 5 out of 5 stars

Auburn to Randwick delivery

Big thanks to Roni in truck 11 for helping with yet another move. Quick, easy and efficient!

24 November 2025
Unprompted review
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Reply from AAA City Removalist

We are appreciative for your positive review. We hope you have settled into the new home.

Rated 5 out of 5 stars

Noah and Sanad were awesome

Noah and Sanad were awesome. Took care of all my belongings and made sure they arrived in one piece

11 November 2025
Unprompted review
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Reply from AAA City Removalist

Thank you Duncan for your review. We enjoyed moving you and look forward to assisting you the next time you need a hand relocating homes.

Rated 5 out of 5 stars

Truck 25 Bashar and Martin

Truck 25 Bashar and Martin
They were really great again, thank you

14 November 2025
Unprompted review
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Reply from AAA City Removalist

Thank you William for the positive review. It was a pleasure serving you.

Rated 5 out of 5 stars

Seamless Removal

The team from AAA City Removalists made our removal very seamless and easy. The whole team from the office team to Frank and his team on the day were all fantastic. Great to deal with a very customer focused friendly company.

6 November 2025
Unprompted review
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Reply from AAA City Removalist

We genuinely thank you for your positive review of our services.

Rated 5 out of 5 stars

Bashar and his team truck 25 (return…

Bashar and his team truck 25 (return customers) did a great job, looked after our items and were friendly and professional. Thank you

1 November 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

We appreciate your positive review and look forward to serving you again.

Rated 5 out of 5 stars

Truck 25 Bashar and Martin

Truck 25 Bashar and Martin, great service, on time, very reliable, will definitely be using them again

28 October 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you Paulo for your nice review. It was a pleasure dealing with you today.

Rated 5 out of 5 stars

The driver and his offsides packed us…

The driver and his offsides packed us up efficiently and were very patient through a difficult settlement (not of our making). Settlement was not resolved by the end of the day so had to roll into the next day. AAA have remained polite and courteous through all levels of the process. I would definitely recommend them.

23 October 2025
Unprompted review
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Reply from AAA City Removalist

Thank you so much for your kind words! We’re really pleased to hear that our team handled your move efficiently and with patience, especially through the unexpected settlement delay. We truly appreciate your understanding and recommendation — it means a lot to us. Wishing you all the best settling into your new home!

Rated 5 out of 5 stars

Rivan and Steven Truck Number 24

Rivan and Steven Truck Number 24
⭐️⭐️⭐️⭐️⭐️
I had an amazing experience with this removalist team! They were incredibly quick and efficient without cutting any corners. Every item was handled with care and respect, and they were so helpful throughout the whole move, always happy to assist and check where things should go. Their professionalism made a normally stressful day so much easier. Highly recommend!

18 October 2025
Unprompted review
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Reply from AAA City Removalist

Thank you, for your wonderful feedback! We're glad to hear that Rivan and Stevan provided you with friendly and quick service. Your support means a lot to us!

Rated 5 out of 5 stars

Mr Bashar and Martin Truck 25


Mr Bashar and Martin Truck 25, did remove my furniture today from one house to another. Both the guys were very hardworking , efficient and honest. I am happy with their. I would recommend them to anybody.
Blossom Tream

23 September 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you for your wonderful feedback about Truck 25; we're glad to hear everything was completed efficiently and smoothly!

Rated 5 out of 5 stars

Truck 25 Bashar Martin & John these…

Truck 25 Bashar Martin & John these removalists helped us so much, they were very professional, polite and the removal job from Sydney to Woy Woy was in a timely manner would highly recommend this company ! Thank you

18 September 2025
Unprompted review
AAA City Removalist logo

Reply from AAA City Removalist

Thank you, Tabatha, for your wonderful feedback! We're so pleased to hear about your positive experiences with us and the fantastic work the team conducted. Your recommendation means a lot to us!

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