The speed of response is Amazing!. Email responses I received from Megan Penry were timely and comprehensive in resolving my issues. She promptly got my sons Birth Certificate sent FEDEX and resp... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
AAFMAA has always been my go-to site for accuracy and up-to-date information. I've been a member since 1966, and have seen the company change and grow, but one thing has remained consistent: THE STAF... See more
I asked for a copy of my spouse's birth certificate which I had put in the AAFMAA vault 50 years ago. Megan had it sent to my wife within 2 hours of opening Monday morning. Much quicker than my St... See more
AFM is a great organization with a deeply meetingful mission. Amy Marotto was most helpful in updating the information I've kept on file as well as crafting a way ahead to prepare our affairs and ens... See more
Company details
- Non-bank financial service
- Armed forces association
- Financial Planner
- Life Insurance Agency
- Mortgage Lender
- Term Life Insurance Provider Company
Written by the company
Established in 1879 by an Act of U.S. Congress following the Battle of the Little Bighorn, Armed Forces Mutual is the longest-standing, non-profit financial solutions provider supporting military families and Veterans. We deliver a full range of financial solutions and exclusive benefits to our Members, including our hallmark Survivor Assistance Services, which are included with every policy.
Military Trusted for 145 Years.
Written by the company
- Established in 1879, the American Armed Forces Mutual Aid Association (AAFMAA) is the longest-standing, non-profit financial solutions provider supporting military families and veterans with advice, information, insurance, financial planning, investments, mortgages, survivor assistance and other benefits.
Contact info
1850 Old Reston Avenue, 20190, Reston, United States
- 1-800-336-4538
- info@aafmaa.com
- www.aafmaa.com
4.7
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AAFMAA Rocks!
They offer a multitude of service and all have great customer service. They look out for service members in all aspects of life. I trust them for many of the important choices I make for myself and my family.
1 August 2025
Unprompted review
Been with AAFMA since 1980
Been with AAFMA since 1980. They've taken care of me without fail since then.
29 August 2025
Unprompted review
Integrity and Professionalism
Confidence in the integrity and professionalism of Armed Forces Mutual.
29 August 2025
Unprompted review
Military taking care of military
It is so satisfying to talk with folks who have walked in your shoes. Team members provide the best information available to make the right decisions. I have been a member since June 1976 and this association has never steered me wrong or disappointed me. At ever opportunity possible I recommend Armed Forces Mutual to others.
11 August 2025
Unprompted review
I've been with this organization for…
I've been with this organization for almost 20yrs (2007-present). All questions and concerns were taken care of in a timely, professional manner.
29 August 2025
Unprompted review
A satisfied member since 1977
A member since 1977, I trust AAFMAA to support my Spouse and Family with filing for appropriate government and insurance benefits at my passing. My life insurance policy grew by 400%, their document repository was a lifesaver for assured storage as we made multiple moves, and I used their financial status site to keep assets and accounts current.
29 August 2025
Unprompted review
First Class Service and Assistance.
Anytime I call with a question, I get a quick and thorough response every time. Every person I have spoken with has been courteous, well informed, and totally professional. I must add that I use AFM as a repository for my important documents and for survivor assistance. I’ve been with them since 1988.
28 August 2025
Unprompted review
Armed Forces Mutual has serve my family…
Armed Forces Mutual has served my family and I well for over fifty years, providing meaningful information on military benefits, programs and topics of interest to our elected representatives. The periodic prepared letters to legislators make it easy and convenient to communicate our concerns.
28 August 2025
Unprompted review
Outstanding !
I have been with Armed Forces Mutual for over 50 years. They have always kept the interests of the service member as their highest goal. Outstanding organization!
29 August 2025
Unprompted review
My experience with AAFMAA
My experience with AAFMAA has been excellent—their team is professional, responsive, and truly understands the unique needs of service members and their families. They provide clear guidance, fair pricing, and make the process simple and stress-free. I greatly appreciate their commitment to customer service and highly recommend them to others in the military community.
29 August 2025
Unprompted review
Over 50 years a member
Over 50 years a member. Services offered to members of our Military are excellent, from insurance and investments to estate and life planning.
29 August 2025
Unprompted review
Honest organization.
29 August 2025
Unprompted review
very reliable
They have provided me inexpensive life insurance for over 60 years.
28 August 2025
Unprompted review
Peace of mind
I've had Term life insurance since I retired 24 years ago. A great value, and peace of mind knowing my family will be taken care of.
28 August 2025
Unprompted review
Professional
They are extremely helpful, professional and concerned with your needs.i would highly recommend them to any one.
16 May 2025
Unprompted review
Actually talked with a live person that…
Actually talked with a live person that I couod understand! Best life insurance rates and no hassle app process. Seems they actually do value taking care of Vets
1 August 2025
Unprompted review
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