Great product ( wide brass carpet threshold strips ) - hard to find, but Abbey does them, and at a reasonable price. Well-packaged in a sturdy cardboard tube. However, uses MyHermes couri... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have purchased an Alexander Smith carpet, SKU ABB140 Sparkling Cider. This is a loop carpet. We will be seeking a replacement as the loops frequently are pulled out by our THIRD vacuum. the strand... See more
Company replied
Having bought the best quality underlay at top price. The items I received were DAMAGED.. The fitters were booked, so I had no choice to use the damaged goods. Very disappointed with the damage mat... See more
Poor workmanship, inferior products,if this is what you want go here!
Company replied
Company details
Information provided by various external sources
We are a long established carpet and flooring shop based in Southend on sea Essex we supply and fit carpets and flooring across Essex. We supply a full range of carpets , rugs Karndean Flooring as well as underlays rugs and fitting tools to customers all over the UK
Contact info
143 Victoria Ave, SS2 6EL, Southend on sea, United Kingdom
- 01702 433522
- shop@abbey-carpets.co.uk
- www.abbey-carpets.co.uk
2.9
Average
586 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Furbo Barrier Mats…
You were unable to supply the carpet advertised, even though it is still shown in your colour selection! Most disappointing, advertisment not upgraded
29 December 2018
Unprompted review
Great service item arrived sooner than…
Great service item arrived sooner than expected. Highly recommended!
17 December 2018
Unprompted review
Product was as expected and delivered…
Product was as expected and delivered when stated.
24 October 2018
Unprompted review
would use again fast service
19 October 2018
Unprompted review
Excellent service
Excellent service. Very good price, our son who previously worked a flooring shop told us that the price was very good, we had second thoughts about buying but, very good quality, fast delivery. Web site easy to navigate ☺
15 October 2018
Unprompted review
Prompt delivery and happy with the…
Prompt delivery and happy with the quality and price of my bathroom carpet
16 September 2018
Unprompted review
Arrived in good order and does the job
9 September 2018
Unprompted review
Great service, very fast, professional fitting.
Our third order with Abbey, and we will definitely be back again. The carpet is stunning, and very hard wearing as the other two in the house. Many many thanks again....
19 February 2016
Unprompted review
Last minute Xmas order
Very helpful, called to inform me of stock shortage and offer alternative. Alternative accepted and swift delivery successfully achieved before Christmas
4 January 2016
Unprompted review
Purchased fitting tools for kardene flooring
Items were excellent quality and arrived quickly.
1 January 2016
Unprompted review
damask rug
i love my new rug looks great in my livingroom. Excellent value for money and really quick delivery.
21 December 2015
Unprompted review
very prompt service
20 December 2015
Unprompted review
Brilliant service
Ordered, twice in a short period. Trouble free easy to follow web site, delivery when promised
18 December 2015
Unprompted review
Promp and efficient service
Carpet arrived within 48 hours of ordering, ordering was easy, carpet is good quality. Would definitely use Abbey Carpets again
8 December 2015
Unprompted review
good quality.
efficient service ith good quality products at a realistic price.
7 December 2015
Unprompted review
Karndean Borders
I had thought that the borders I was looking for were a discontinued line so was very pleased to find them on Abbey Carpets.
They are exactly what I was looking for, the price was reasonable. Delivery seemed a bit slow though.
25 November 2015
Unprompted review
Sent the wrong item
Emailed to make sure item was in stock before i order and they still sent the wrong one but good service.
24 November 2015
Unprompted review
Quick service
Ordered a carpet which came quickly but was the wrong size. They corrected without issue and told us to keep both which was an unexpected surprise.
21 November 2015
Unprompted review
great value and price
fast delivery , would definately recomend . and will use your company in the furture.
19 November 2015
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.