Abbey Carpets Reviews 

586
TrustScore 3 out of 5

2.9

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Rated 4 out of 5 stars

Great product ( wide brass carpet threshold strips ) - hard to find, but Abbey does them, and at a reasonable price. Well-packaged in a sturdy cardboard tube. However, uses MyHermes couri... See more

Rated 2 out of 5 stars

We have purchased an Alexander Smith carpet, SKU ABB140 Sparkling Cider. This is a loop carpet. We will be seeking a replacement as the loops frequently are pulled out by our THIRD vacuum. the strand... See more

Company replied

Rated 1 out of 5 stars

Having bought the best quality underlay at top price. The items I received were DAMAGED.. The fitters were booked, so I had no choice to use the damaged goods. Very disappointed with the damage mat... See more

Rated 1 out of 5 stars

Poor workmanship, inferior products,if this is what you want go here!

Company replied

Company details

  1. Interior designer
  2. Flooring contractor
  3. Tool shop

Information provided by various external sources

We are a long established carpet and flooring shop based in Southend on sea Essex we supply and fit carpets and flooring across Essex. We supply a full range of carpets , rugs Karndean Flooring as well as underlays rugs and fitting tools to customers all over the UK


Contact info

2.9

Average

TrustScore 3 out of 5

586 reviews

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2.9

All reviews

(586)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

A good experience.

I went to a local carpet company and asked them for a piece of matting, the price quoted is expensive. I contacted Abbey Carpets and saved 20%. I paid for my goods on Wednesday and receive them on the Friday, this company is 220 miles away from where I live, everything in order first class service.
TC Wirral

2 September 2014
Unprompted review
Rated 5 out of 5 stars

marvelous

Great service ordered 6am thursday delivered before 12am friday carpet is just what i wanted already told family and friends .Will certainly use again.

15 August 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Despite a small glitch at the online checkout, a quick phone call and all was resolved. Despatched and delivered swiftly - just what I needed!

12 August 2014
Unprompted review
Rated 5 out of 5 stars

Change Delivery, no problem.

My local carpet shop told me that the manufacturer of kitchen carpets, stain resistant, had gone out of business. One search for "kitchen carpets" in Google and up came Abbey Carpets, which had exactly what we were looking for, stain resistant carpets. Easy web site to use and they even delayed the dispatch date so I would be at home on the delivery day. That's what I call Customer Service!

26 July 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic value

Fantastic value and free delivery. The only thing i would recommend is that in future wrapping in a layer of card would prevent the minor damage during delivery

4 June 2014
Unprompted review
Rated 5 out of 5 stars

outstanding

Can not fault this company what so ever.... Get back to you straight away and deliver goods when then say they are going to be delivered.... Thank you.... Would highly recommend :))

3 June 2014
Unprompted review
Rated 4 out of 5 stars

Product fine, but delivery a bit risky

Great product ( wide brass carpet threshold strips ) - hard to find, but Abbey does them, and at a reasonable price.

Well-packaged in a sturdy cardboard tube.

However, uses MyHermes courier - not so good. Parcel was simply dumped outside my building ( no ring on doorbell, no card through letterbox ), but Hermes site says I signed for it ?

31 May 2014
Unprompted review
Rated 5 out of 5 stars

Great product, Great price, Great deal

This is a great company to deal with, the delivery was fast and the product was of a really good quality. I have dealt with Abbey Carpets in the past and will deal with again. I was very pleased with the service that I received. Fantastic quality and price.

29 May 2014
Unprompted review

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