Have used them in the past year whenever I'm feeling under the weather but can't get a local GP appointment. All medical practitioners I've spoken to have been knowledgeable and helpful. Scripts and d... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Other instant scripts websites are expensive ($20-$50AUD) however this one is bulk billing meaning there is no cost. Most other places also have incredibly long wait times, I only waited around 20 min... See more
They have experienced doctors and nurse practitioners that can give you immediate help if you can’t get to your usual GP or need an emergency script. And it is bulk billed to Medicare with no gap! Yes... See more
Communication was the key point to be taken into consideration. Also the well versed knowledge of Doctor Sam.Peyerson. She explained in detail and suggested a follow up call later this week. Very... See more
Company details
- Medical centre
- General Practitioner
- Medical certificate service
- Medical Group
- Mental Health Services
- Online Prescription Medication Vendor
Written by the company
Abby Health is Australia’s leading online health clinic, offering fast, affordable, and trusted telehealth care. From new prescriptions or refills to medical certificates, referrals and follow-up care, Abby connects you with qualified Australian doctors (GPs) and nurse practitioners — all 100% online. With Medicare bulk-billing available for eligible patients, Abby is changing the way people access care. Our platform is designed to make healthcare feel like self-care: intelligent symptom checks, easy in-app booking, and most importantly, caring clinicians who listen. No waiting rooms. No repeating your history. Just personalised medical support when you need it. Every consultation follows strict clinical guidelines, and our team audits all sessions to ensure safe, high-quality care. Over 150,000 Australians have already used Abby to get support for better men's health and women's health; from headaches to herpes, coughs to contraception — and everything in between. More than just your telehealth app for quick, easy healthcare needs, we’re your new regular clinic, 100% online and patient-first. Join the thousands of Australians choosing smarter, faster healthcare.
Quality Care, 100% Online
Written by the company
- Check your bulk billing eligibility
- We offer bulk billing telehealth for eligible Medicare card holders. Book a bulk billed telehealth appointment with an Australian doctor (GP) or nurse practitioner and access fast care for scripts, certificates, test referrals and more - all without leaving home.
- Online Prescriptions, Scripts & Refills
- Need a prescription fast? Abby Health offers online prescriptions, instant scripts, and online scripts Australia-wide - all 100% online and reviewed by licensed Australian doctors. We offer bulk billed online scripts for eligible patients. Whether you need a new script or a repeat, our telehealth team can help.
- Online Medical Certificates
- Sick and need a medical certificate online? Abby provides online doctor certificates, instant medical certificates, and bulk billed telehealth appointments for eligible patients. Get your online medical certificate in Australia, issued by real doctors and sent directly to your inbox - same day.
- Men’s & Women’s Health, 100% Online
- Abby supports men’s health online and women’s health online with access to care for sexual health, sleep, skin, hormones, mental health, and more. We’re an online doctor Australia-wide - making it easy to get the care you need, discreetly and professionally.
- Pathology & Blood Test Requests Online
- Need a pathology test online or a blood test request? Abby doctors can send pathology requests instantly after a telehealth consult. Access convenient, online blood test referrals without needing a face-to-face visit.
- Australia’s Telehealth App for Everyday Care
- Abby is the telehealth app Australians trust for everyday care - from online scripts and instant prescriptions to telehealth appointments and medical certificates. With telehealth doctors available daily, we make healthcare faster, simpler, and more affordable.
- Smart Symptom Checks
- Abby’s symptom check is designed by Australian medical professionals to help you make sense of your health, in the moments that matter - safely, privately, and accurately. Whether you’re unsure about a cough, unusual pain, fatigue, or other symptoms, our online symptom check guides you through the right questions to understand what might be going on and what to do next. Your responses are confidential, securely stored, and reviewed by a real doctor if you book a consultation. Our goal is to help you feel confident in your care — whether that’s getting online prescriptions, a medical certificate, or just trusted medical guidance without guessing. We don’t diagnose through AI. We use symptom checks to support better decision-making — and make sure nothing important gets missed.
We're here for you
Our human customer service team are online from 5:30 am till 11:30 pm, 7 days a week.
Meet Louise, our head of patient support.
We know great healthcare means more than just seeing a doctor — it means being supported every step of the way. That’s why our Australian customer service team is online from 5:30 am to 11:30 pm, 7 days a week.
Whether you need help booking a bulk billed telehealth appointment, accessing your online prescription, getting your online medical certificate, or following up on a blood test request, we’re here to help — fast.
You’ll always speak to a real person, not a chatbot. Our team is trained in both tech and healthcare to make your experience as smooth as possible. We’re proud to offer reliable support alongside trusted, online doctor care and telehealth services across Australia.
Got a question? Just message us in the app — we’ll be there.
Contact info
Same-day, bulk-billing care avaialble
4.8
Excellent
7k reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Fast and prompt appointments especially…
Fast and prompt appointments especially when living in very remote areas. Great for non face to face medical advice.
8 August 2026
GREAT App and Service
Short wait time, easy to access, professional doctors, great admin staff.
8 August 2026
Great Service
Took hardly any time to register. Really pertinent questions were asked before the consultation. Only took about 10 mins before I was talking to somebody. Didn't have to wait on hold. They rang me. Didn't feel rushed and was able to get a prescription straight to my phone and a medical certificate emailed to me while all being bulk billed. It would have taken me at least 2 weeks to get an appointment with my normal dr.
7 August 2026
doctors actually invested in their…
doctors actually invested in their patients wellbeing and do what they can to help people. also available for emergency appointments on weekends and holidays as a lot of clinics are not.
7 August 2026
Fantastic App.
Fantastic App.
Needed assistance with a medical issue requiring antibiotics.
Arranged a phone appointment phone call time with a registered doctor.
All sorted and script sent via SMS.
7 August 2026
They were very reliable and very…
They were very reliable and very helpful from the get go and always count on when my own GP is not available so I would definitely recommend them to anyone
7 August 2026
Easy to join
Easy to join. Wrote down symptoms and problem. Call was answered very promptly and thoroughly. Certificate sent through quickly.
Cost was cheap at $27.
7 August 2026
Running Late but Still Great
My doctor was late to the scheduled appointment, but at least I was able to stay curled up in bed next to my phone, instead of dragging myself out to a doctors surgery waiting room! I would definitely use Abby Health again for the times I am too unwell to leave the house but need to seek medical help.
7 August 2026
The process is simple and the…
The process is simple and the collection of information before the call made it a straightforward process.
The practitioner was kind and helpful.
7 August 2026
Very quick and simple service to use…
Very quick and simple service to use from the comfort of your own home. Recommended for sure
6 August 2026
Abbie health is very helpful very good…
Abbie health is very helpful very good and easy if you are shift worker and cant get into see the doc the app is easy to use staff are lovely thanks you guys
6 August 2026
Fast call back with friendly…
Fast call back with friendly informative Drs. Would highly recommend Abby Health.Plus easy booking online.
6 August 2026
Every thing with Abby service is 100%.
Every thing with Abby service is 100%.
The appointment set up and the punctuality are spot on.
The professionals I dealt with were very caring and knowledgeable.
I would thoroughly recommend Abby Health.
6 August 2026
Convenient Gp on the go
Abby is so convenient when you aren't able to get into a Gp! It can take over 8 weeks to get into my regular Gp and when you need something quickly that sometimes isn't convenient. Abby takes away the stress of it all. Quick, convenient and the booking process is amazing. Each time I have used Abby the doctors and nurse practitioners have been fantastic.
11 August 2026
Excellent medical care and convenient
Abby health means you no long need to wait in a waiting room with other sick people worrying about how infectious they are. You can have a video appointment and get the same quality of help but not have to leave your home. Fantastic!
6 August 2026
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