Have used them in the past year whenever I'm feeling under the weather but can't get a local GP appointment. All medical practitioners I've spoken to have been knowledgeable and helpful. Scripts and d... See more
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Review summary
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Reviews shaping this summary
Other instant scripts websites are expensive ($20-$50AUD) however this one is bulk billing meaning there is no cost. Most other places also have incredibly long wait times, I only waited around 20 min... See more
They have experienced doctors and nurse practitioners that can give you immediate help if you can’t get to your usual GP or need an emergency script. And it is bulk billed to Medicare with no gap! Yes... See more
Communication was the key point to be taken into consideration. Also the well versed knowledge of Doctor Sam.Peyerson. She explained in detail and suggested a follow up call later this week. Very... See more
Company details
- Medical centre
- General Practitioner
- Medical certificate service
- Medical Group
- Mental Health Services
- Online Prescription Medication Vendor
Written by the company
Abby Health is Australia’s leading online health clinic, offering fast, affordable, and trusted telehealth care. From new prescriptions or refills to medical certificates, referrals and follow-up care, Abby connects you with qualified Australian doctors (GPs) and nurse practitioners — all 100% online. With Medicare bulk-billing available for eligible patients, Abby is changing the way people access care. Our platform is designed to make healthcare feel like self-care: intelligent symptom checks, easy in-app booking, and most importantly, caring clinicians who listen. No waiting rooms. No repeating your history. Just personalised medical support when you need it. Every consultation follows strict clinical guidelines, and our team audits all sessions to ensure safe, high-quality care. Over 150,000 Australians have already used Abby to get support for better men's health and women's health; from headaches to herpes, coughs to contraception — and everything in between. More than just your telehealth app for quick, easy healthcare needs, we’re your new regular clinic, 100% online and patient-first. Join the thousands of Australians choosing smarter, faster healthcare.
Quality Care, 100% Online
Written by the company
- Check your bulk billing eligibility
- We offer bulk billing telehealth for eligible Medicare card holders. Book a bulk billed telehealth appointment with an Australian doctor (GP) or nurse practitioner and access fast care for scripts, certificates, test referrals and more - all without leaving home.
- Online Prescriptions, Scripts & Refills
- Need a prescription fast? Abby Health offers online prescriptions, instant scripts, and online scripts Australia-wide - all 100% online and reviewed by licensed Australian doctors. We offer bulk billed online scripts for eligible patients. Whether you need a new script or a repeat, our telehealth team can help.
- Online Medical Certificates
- Sick and need a medical certificate online? Abby provides online doctor certificates, instant medical certificates, and bulk billed telehealth appointments for eligible patients. Get your online medical certificate in Australia, issued by real doctors and sent directly to your inbox - same day.
- Men’s & Women’s Health, 100% Online
- Abby supports men’s health online and women’s health online with access to care for sexual health, sleep, skin, hormones, mental health, and more. We’re an online doctor Australia-wide - making it easy to get the care you need, discreetly and professionally.
- Pathology & Blood Test Requests Online
- Need a pathology test online or a blood test request? Abby doctors can send pathology requests instantly after a telehealth consult. Access convenient, online blood test referrals without needing a face-to-face visit.
- Australia’s Telehealth App for Everyday Care
- Abby is the telehealth app Australians trust for everyday care - from online scripts and instant prescriptions to telehealth appointments and medical certificates. With telehealth doctors available daily, we make healthcare faster, simpler, and more affordable.
- Smart Symptom Checks
- Abby’s symptom check is designed by Australian medical professionals to help you make sense of your health, in the moments that matter - safely, privately, and accurately. Whether you’re unsure about a cough, unusual pain, fatigue, or other symptoms, our online symptom check guides you through the right questions to understand what might be going on and what to do next. Your responses are confidential, securely stored, and reviewed by a real doctor if you book a consultation. Our goal is to help you feel confident in your care — whether that’s getting online prescriptions, a medical certificate, or just trusted medical guidance without guessing. We don’t diagnose through AI. We use symptom checks to support better decision-making — and make sure nothing important gets missed.
We're here for you
Our human customer service team are online from 5:30 am till 11:30 pm, 7 days a week.
Meet Louise, our head of patient support.
We know great healthcare means more than just seeing a doctor — it means being supported every step of the way. That’s why our Australian customer service team is online from 5:30 am to 11:30 pm, 7 days a week.
Whether you need help booking a bulk billed telehealth appointment, accessing your online prescription, getting your online medical certificate, or following up on a blood test request, we’re here to help — fast.
You’ll always speak to a real person, not a chatbot. Our team is trained in both tech and healthcare to make your experience as smooth as possible. We’re proud to offer reliable support alongside trusted, online doctor care and telehealth services across Australia.
Got a question? Just message us in the app — we’ll be there.
Contact info
Same-day, bulk-billing care avaialble
4.8
Excellent
7k reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Abbey Health
Abbey Health. I have completed my first prescription with Abbey, the initial sign up was easy, the script consult was quick with a call back to me in just a few minutes. I did have a problem receiving the QR code initially, but this was resolved in minutes. Happy with Abbey and will stick with them. Bulk Billing is a bonus also.
11 August 2026
Great service
Great service, great practitioners. Easy to arrange my needs around my busy life
11 August 2026
Communication was the key point to be…
Communication was the key point to be taken into consideration.
Also the well versed knowledge of Doctor Sam.Peyerson.
She explained in detail and suggested a follow up call later this week.
Very impressive on every level..simply spot on!!!!
Such a relief for someone my age being 78....thank you so very much.
11 August 2026
BEST TELEHEALTH SERVICE!!!!!!
Nurse Consultant was very helpful and provided me with advice that would benefit my sickness! Response time was very quick! Quicker than I expected, same with the medical certificate it’s send almost immediately after the call which I appreciated. Staff are very friendly!
11 August 2026
It was an easy process and the doctor…
It was an easy process and the doctor rang within 10 minutes of booking the call he was understanding of my traveling situation to get a repeat prescription when no doctors around .....would definitely recommend this great service thankyou abbey heath 😎
11 August 2026
Great service
I sent the doctor all details, he went through them all, he asked pertinent questions and was very thorough.
Have never used this service before, but will definitely use it again if necessary.
Will also recommend it to all my family and friends.
11 August 2026
Genuine and professional medical…
Genuine and professional medical advice. Consistent, helpful Doctors with on-time appointments. Appreciate this service and company. Booking process and consultations are easy and flexibility in time and options
11 August 2026
Friendly Doctors and plenty of availability, easy to navigate.
This service was so easy and offered multiple appointment times to choose from. Dr Soe Win Naing was so friendly and lovely to speak with, I would definitely consult with him again. I did put 4 stars instead of 5 as he said he was sending me my test results, however it's been 4 days and I am still awaiting these, which I've had to follow up since. Overall, I highly recommend Abby Health.
7 August 2026
Very knowledgeable about my chronic…
Very knowledgeable about my chronic condition, I want a doctor who knows their profession at a very high level.
10 August 2026
Little waiting and fabulous doctor
Little waiting, fabulous doctor. So easy for a senior like me. Consultation at home so no travel involved. Brilliant service.
10 August 2026
Amazing consultation
Amazing consultation. I like that the Dr will ask for a video link to further investigate an issue if it is a visual problem.
10 August 2026
Quick fast and reliable after the…
Quick fast and reliable after the booking I didn't have to wait long at all to be honest i was connected with a doctor within 10 minutes and the doctor had my antibiotics script to my mobile phone within 5 minutes all up 15 minutes from when I booked and I was on the way to the pharmacy great work guys.
1 August 2026
Service is great
Service is great. And being bulk billed Telehealth appointment, it helps a lot.
10 August 2026
The best telehealth app so far
The best telehealth app so far! So easy to book an appointment and the service is superb!
2 August 2026
App is easy to use and clear instruction
I was given clear instruction, and my concerns were listened to. I had two appointments one for each daughter. This was great since we couldn’t get into a gp locally
10 August 2026
Awesome and reliable service.
Awesome and reliable service.
The booking process is easy and efficient.
3 August 2026
So easy
So easy. Really happy to recommend. I have used Abby a few times and definitely recommend
10 August 2026
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