Have used them in the past year whenever I'm feeling under the weather but can't get a local GP appointment. All medical practitioners I've spoken to have been knowledgeable and helpful. Scripts and d... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Other instant scripts websites are expensive ($20-$50AUD) however this one is bulk billing meaning there is no cost. Most other places also have incredibly long wait times, I only waited around 20 min... See more
They have experienced doctors and nurse practitioners that can give you immediate help if you can’t get to your usual GP or need an emergency script. And it is bulk billed to Medicare with no gap! Yes... See more
Communication was the key point to be taken into consideration. Also the well versed knowledge of Doctor Sam.Peyerson. She explained in detail and suggested a follow up call later this week. Very... See more
Company details
- Medical centre
- General Practitioner
- Medical certificate service
- Medical Group
- Mental Health Services
- Online Prescription Medication Vendor
Written by the company
Abby Health is Australia’s leading online health clinic, offering fast, affordable, and trusted telehealth care. From new prescriptions or refills to medical certificates, referrals and follow-up care, Abby connects you with qualified Australian doctors (GPs) and nurse practitioners — all 100% online. With Medicare bulk-billing available for eligible patients, Abby is changing the way people access care. Our platform is designed to make healthcare feel like self-care: intelligent symptom checks, easy in-app booking, and most importantly, caring clinicians who listen. No waiting rooms. No repeating your history. Just personalised medical support when you need it. Every consultation follows strict clinical guidelines, and our team audits all sessions to ensure safe, high-quality care. Over 150,000 Australians have already used Abby to get support for better men's health and women's health; from headaches to herpes, coughs to contraception — and everything in between. More than just your telehealth app for quick, easy healthcare needs, we’re your new regular clinic, 100% online and patient-first. Join the thousands of Australians choosing smarter, faster healthcare.
Quality Care, 100% Online
Written by the company
- Check your bulk billing eligibility
- We offer bulk billing telehealth for eligible Medicare card holders. Book a bulk billed telehealth appointment with an Australian doctor (GP) or nurse practitioner and access fast care for scripts, certificates, test referrals and more - all without leaving home.
- Online Prescriptions, Scripts & Refills
- Need a prescription fast? Abby Health offers online prescriptions, instant scripts, and online scripts Australia-wide - all 100% online and reviewed by licensed Australian doctors. We offer bulk billed online scripts for eligible patients. Whether you need a new script or a repeat, our telehealth team can help.
- Online Medical Certificates
- Sick and need a medical certificate online? Abby provides online doctor certificates, instant medical certificates, and bulk billed telehealth appointments for eligible patients. Get your online medical certificate in Australia, issued by real doctors and sent directly to your inbox - same day.
- Men’s & Women’s Health, 100% Online
- Abby supports men’s health online and women’s health online with access to care for sexual health, sleep, skin, hormones, mental health, and more. We’re an online doctor Australia-wide - making it easy to get the care you need, discreetly and professionally.
- Pathology & Blood Test Requests Online
- Need a pathology test online or a blood test request? Abby doctors can send pathology requests instantly after a telehealth consult. Access convenient, online blood test referrals without needing a face-to-face visit.
- Australia’s Telehealth App for Everyday Care
- Abby is the telehealth app Australians trust for everyday care - from online scripts and instant prescriptions to telehealth appointments and medical certificates. With telehealth doctors available daily, we make healthcare faster, simpler, and more affordable.
- Smart Symptom Checks
- Abby’s symptom check is designed by Australian medical professionals to help you make sense of your health, in the moments that matter - safely, privately, and accurately. Whether you’re unsure about a cough, unusual pain, fatigue, or other symptoms, our online symptom check guides you through the right questions to understand what might be going on and what to do next. Your responses are confidential, securely stored, and reviewed by a real doctor if you book a consultation. Our goal is to help you feel confident in your care — whether that’s getting online prescriptions, a medical certificate, or just trusted medical guidance without guessing. We don’t diagnose through AI. We use symptom checks to support better decision-making — and make sure nothing important gets missed.
We're here for you
Our human customer service team are online from 5:30 am till 11:30 pm, 7 days a week.
Meet Louise, our head of patient support.
We know great healthcare means more than just seeing a doctor — it means being supported every step of the way. That’s why our Australian customer service team is online from 5:30 am to 11:30 pm, 7 days a week.
Whether you need help booking a bulk billed telehealth appointment, accessing your online prescription, getting your online medical certificate, or following up on a blood test request, we’re here to help — fast.
You’ll always speak to a real person, not a chatbot. Our team is trained in both tech and healthcare to make your experience as smooth as possible. We’re proud to offer reliable support alongside trusted, online doctor care and telehealth services across Australia.
Got a question? Just message us in the app — we’ll be there.
Contact info
Same-day, bulk-billing care avaialble
4.8
Excellent
7k reviews
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Hasn’t replied to negative reviews
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It was so convenient and the quickest…
It was so convenient and the quickest way I have ever got a doctors appointment. A really short waiting time
2 August 2026
I have used the service twice and it…
I have used the service twice and it was super efficient, professional and easy to access which when you are feeling unwell is really important.
The fact it is bulk billed and available 24/7 is invaluable.
2 August 2026
Very easy and convenient
I was seeking a medical certificate for my employment. Given my remote location, I do not have access to a local general practitioner, necessitating reliance on hospital services or telehealth consultations. Hospitals typically incur significant costs, and telehealth appointments with my general practitioner often require scheduling based on their availability, which can be time-consuming. This particular service allowed me to book an appointment in just one minute, followed by a call within 30 minutes. The process was straightforward, and I received my certificate promptly. I highly value the convenience of this service.
9 August 2026
Super easy to arrange appointment
Super easy to arrange appointment
Appointment happened precisely on time
Was heard and treated with respect and courtesy
Better than any doctor ive seen in person
2 August 2026
Easy to organise an appointment and…
Easy to organise an appointment and prompt call back. Professional and deliver great service.
9 August 2026
Very easy to use and excellent health…
Very easy to use and excellent health professionals.
6 August 2026
Very happy with service was really…
Very happy with service was really prompt in receiving a call and help with my request fast
2 August 2026
When you can't get into your regular GP…
When you can't get into your regular GP and need help for scripts,illness,medical certificates or blood tests. These doctors and nurses are only an online booking away. Abby bulk bill and you get a follow up text with results to make an appointment.
1 August 2026
From filling out the patient details to…
From filling out the patient details to waiting for the dr the whole process was very quick. The dr listened and promptly sent a script. Quality service and lovely drs!
2 August 2026
Whilst travelling around on a camping…
Whilst travelling around on a camping holiday I was able to access medical help. I was able to receive prescriptions & referrals for pathology.
I received excellent medical advice via Abby health . I would highly recommend them .
2 August 2026
So quick and easy
So quick and easy. The Doctor made sure to recommend that I follow up with a GP visit to check things. Professional. Friendly.
9 August 2026
I had a very supportive nurse…
I had a very supportive nurse practitioner during my appointment. I didn't have to wait long for the consultation and I received the prescription promptly. All round a great experience.
2 August 2026
The app is straight forward to…
The app is straight forward to navigate, the appointment was on time and the consult thorough and thoughtful thank you to the Abby Health team
8 August 2026
My experience with Abby Health was…
My experience with Abby Health was excellent from booking process through to follow up. Appointment call back within an hour, first rate medical advice, ease of collecting antibiotic through e-script . AbbyHealth will be a ‘go -to’ for me
1 August 2026
Perfect solution for regional areas
Perfect solution for regional areas, quick inexpensive access to doctors and nurses via a phone.
9 August 2026
It was a relief to have such exemplary…
It was a relief to have such exemplary customer service and I was given a choice of GP and also appointment time.
The GP was lovely and made sure he had all my medical information so they could have it on file for my next appointments.
The follow up to make sure I was ok was also appreciated.
I have already recommended to a family member.
2 August 2026
Brilliant service!
Quick and easy to get a medical certificate. And it's bulk billed!! Highly recommended Abby Health!
9 August 2026
Being able to get help immediately was a relief
Woke Saturday morning in a great deal of discomfort, being able to get medical advice and a prescription immediately, was fantastic. I didn't want to wait until Monday to ring to book an appointment (our local GP is super busy and sometimes you can wait a few weeks to get in). Doctor was fast, thorough and very helpful.
8 August 2026
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