Products bought are of good quality. Prompt delivery. Although a white mug was one article I purchased it is good to see dining equipment comes in colours as white can be difficult for those with deme... See more
Company replied
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See what reviewers are saying
I ordered a rollator late Monday night,it was delivered,ready for use at 9 a.m. Wednesday morning,I'm very impressed,no messing about fixing it together either,it was already done for me,I will defin... See more
Fantastic range of products, easy website to use and order from. Speedy despatch so you get the items you need quickly, great quality items. Many years ago I worked for Social Services as part of an O... See more
Company replied
I was looking to buy a rollator for my elderly mother, but wasn't sure which one would be right for her. I phoned Ability Superstore and the customer care team were incredible. We spent 15 minutes goi... See more
Company details
Written by the company
Founded in 2010, Ability Superstore offers one of the largest ranges of mobility aids and disability aids in the UK. Quick delivery and excellent customer service ensures that customers are kept updated on the status of their order. With free delivery on orders over £50 we are proud to be the number one online retailer of independent living aids in the UK.
Contact info
The Mill, Gertrude Street, BB9 8RS, Nelson, United Kingdom
- 01618500884
- heretohelp@abilitysuperstore.com
- www.abilitysuperstore.com
4.5
Excellent
287 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchased 3 wheeler on line, it arrived promptly
Purchased a 3 wheeler for my Mum.
Bought it on line and it came within a couple of days.
20 October 2013
Unprompted review
no hastle site. Quick & easy to order.
Order dealt with & dispatched very quickly. will use again.
19 October 2013
Unprompted review
Items arrived very promptly in one box.
Items were delivered on time and very prompt. One box arrived and I assumed only one item enclosed. I contacted the help desk. Very helpful said both items should have been dispatched together in one box, I checked the item was boxed up in the bottom of the large box.
Staff are friendly and very helpful
19 October 2013
Unprompted review
a warm meal at last
we have been looking all over for this kind of dish I can now enjoy my meals now as they are warm best buy ever
19 October 2013
Unprompted review
the store that has the ability to help in spades........
I would have no hesitation in recommending them to friends ,very helpful and efficient in handling requests, unfortunately the problems I am having trying to return an item not suitable for my friends needs,not on the part of Ability Superstore they have been very helpful in trying to get this collected. but with Yodel...
18 October 2013
Unprompted review
There ABILITY to give a promp and effiecient service se's it all !
Im very pleased to have found this easy to use web site , and reasonbly priced products for which are of good quality. would defently use this company again .
18 October 2013
Unprompted review
Excellent!
I bought a rollator to help me walk. Quick delivery, well known make, very pleased. I will deal with Ability Superstore again without hesitation.
18 October 2013
Unprompted review
Fast and friendly service
I was very impressed with their product range and it was easy to navigate their website. Good service.
18 October 2013
Unprompted review
graet products exactly what i needed cheers
great range of products exactly what i needed . a very speedy and efficient purchase and delivery service . ill be back soon cheers. :)
18 October 2013
Unprompted review
Excellent travel handle
We have tried many suction applied handles in the past only to find that they are not secure. The tip to clean the surface with alcohol did the trick and the suction pads are as firm as can be, with no movement whatsoever. This gives me a real felling of security in the shower when I travel on holiday.
18 October 2013
Unprompted review
Extremely helpful, nothing any trouble
Very friendly helpful and went out of her way to assist me.
26 September 2013
Unprompted review
quick delivery.purchase is fine
dont know if i bought the right thing but i was in a position to adjust it.
24 September 2013
Unprompted review
Inferior product does not hold air pressure
Ability Superstore contacted me and gave me a full refund I applaud them vigourously for the attention they gave me and their politeness.Once again thank you !!
22 September 2013
Unprompted review
Reply from Ability Superstore
Hi. Thanks for the feedback. We're very sorry to hear that the product is faulty. Please could you get in touch so that we can arrange a return and full refund? Regards
initial prroblems sorted quickly
Very speedy and sincere apologies when things didn't go to plan. Very good quality merchandise.
21 September 2013
Unprompted review
Reply from Ability Superstore
Thanks for your review. We asked the supplier to send the item to you direct from the warehouse in order to speed up the delivery, unfortunately we have been let down by the supplier and their courier company, Yodel in this case. As you are aware, we issued a full refund as soon as you notified us about the problems you were experiencing. Regards
Very good service and product
I was very pleased with with Your web site and Your service was excellent As was the product, Very Pleased Many Thanks, Alan C.
19 September 2013
Unprompted review
great
website very easy to use, equipment arrived within 3 days and was easy to put together. couldn't wish for better
18 September 2013
Unprompted review
Fantastic!
so good i bought another one for the second car, very highly recommended!
16 September 2013
Unprompted review
Excellent I have been looking for a safe non slip mat for a long time.
Very difficult to find a non slip mat you can trust -this one gave me confidence immediately!
15 September 2013
Unprompted review
Excellent products and service!
Ability Superstore supplied me with some great products to help my disabled son which all arrived safely packaged and very promptly. Would definitely recommend them!
14 September 2013
Unprompted review
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