abode living Reviews 8

TrustScore 2 out of 5

2.2

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Company details

  1. Estate Agent
  2. Property management company
  3. Estate Agents
  4. Property Rental Agency

Information provided by various external sources

STUDENT LETTING || PROFESSIONAL LETTING || MANAGEMENT || SALES || MORTGAGES || CONVEYANCING || Telephone: 0191 276 1111 Email: move@abode-living.com


Contact info

2.2

Poor

TrustScore 2 out of 5

8 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

DO NOT USE

Do not use this company STAY AWAY,they put fraudulant claims in when you leave the property hoping to bully and intimidate the tenant to give up the deposit,a cleaning bill like the previous review is one of the ways, they are a scam and the people working for them are DISGUSTING,i am now looking at legal advice and will be reporting this firm to the relevant authorities STAY AWAY

11 September 2024
Unprompted review
Rated 1 out of 5 stars

Mould avoiders

Do NOT get a house with this joke of a letting agent. We had fungai and black mould growing. We first were told that it was our fault, then when we mentioned the law that they have to inspect, they changed their tune. The law states they have to come out within 24 hours to assess due to the little boy that DIED because of mould - Awaab's Law. They came out after 5 months. They are useless! Me and my partner were unwell because of it and every time it was a “we’ll inform the landlord”. As if they weren’t the ones managing the property? We got served a section 21 and were told the landlords wanted their property back, only to find a day after we handed the keys back, the property was listed. If you are going for the property in Nidsdale Avenue, good luck. The property has NOT been fixed. Margaret is a rude letting manager who only took interest when we told the council about the mould and mushrooms. Kevin kept ringing us demanding the keys back, yet I tried to drop them off in the morning but no one was there so I had to go on my lunch break. They only really respond to you when they need something. They also took a £100 off our deposit because “the dust was more excessive for the time it was left” 1. It had been two weeks since we left, 2. The house had no ventilation so of course dust occurred and they don’t know how dusty the property was to live in? Blamed marks on the front door too, it’s wear or tear. Expecting us to clean mould that they have known about?? As well, the photos provided shower nothing on the dust and the marks. They are useless and as someone who works in the industry, an embarrassment to letting agents.

12 June 2024
Unprompted review
Rated 1 out of 5 stars

AVOID

Abode living Newcastle-Where to even begin this letting agents is a total disgrace and yous could avoid if you want things to run smoothly,
The day my daughter got the keys the locks were broken and we couldn’t gain access locks had to be changed from them it was all downhill the flat was in a disgusting state we cleaned before letting our daughter stay the furniture was old and broken and apparently weren’t allowed to move,main fire Alarm in the kitchen was disconnected and was told it wasn’t needed,the back door to the property was left open to anyone hence my daughters tv along with other belongings were stolen Abode didn’t care!!!
The staff were very rude and unprofessional my daughter become depressed and ill and her bedroom had no window not even classed as a bedroom again they didn’t care!!!! The building was evacuated because water was pouring through the electrical system fire brigade was called attitude from letting agents were disgusting they then called the police on me for using aggressive behaviour.this was the longest year of our lives and fair to say when her tenancy was over we were all happy although they did keep some of the bond as apparently the flat needed a deep clean despite me spending a full day making sure everything was immaculate I even took pictures of before her moving in and it was shocking,AVOID this company.seems like everyone is having a problem with Abode so why isn’t this being sorted

30 June 2023
Unprompted review
Rated 1 out of 5 stars

Terrible exit service

Do not use these insulting condescending rip off agents.Attempting to deduct a professional cleaning invoice from the deposit. We rented the property in a worse condition than we left it, the contract does state to be left satisfactory clean, but within 20 minutes of dropping off the keys my wife was told the house was disgusting and a professional clean needed before the next tenant could move in.

9 January 2024
Unprompted review
Rated 1 out of 5 stars

Incompetent bullies

Bunch of incompetent, lying bullies! I wouldn't trust them to feed my fish let alone look after or sell my property. Do yourself a favour and look elsewhere.

4 September 2019
Unprompted review

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